Pengguna Tetamu
18 Jun 2023
Avoid this hotel by any means. Our room was ambushed by two teenagers due to non working door lock at night, my girlfriend had a shock and hotel hasn't done anything to recover this issue or refund this nightmare and sleepless night. Room pictures look much better than the reality, clogged shower and sink, mouldy old and worn shower cabin, bruised walls, graffitti on a sofa and terrible sound insulation. Situated on a busy road and what had to be an optional and more expensive executive suite appeared to be a worn old fashioned room with a view to a wall of another house. Worst hotel experience ever. Staff was polite but had no idea how to handle our problem snd morning shift acted as it was nothing and said "sorry". Sorry does not cover out mental experience.
Terjemah