Hotel berhampiran California State University, East Bay Continuing Education di Oakland

Only problem is you need more washing machines on the property. I was to tired to walk to the other washing machine after the 1 close to our room was being used. Staff were fantastic and helpful. The restaurant staff were also excellent for breakfast.

Room smelled of tobacco smoke despite being a “non smoking” hotel.

terletak berhampiran lapangan terbang...bilik bersih yang besar... kakitangan yang mesra... Saya akan menginap di lokasi ini jika melancong masuk atau keluar dari lapangan terbang antarabangsa Oakland.

This place is beautiful located right on the water on the other side of the San Francisco bay. Not only is there a beautiful view of the city. But you can also see the Bay bridge and the Golden gate bridge very clearly. The hotel itself has been updated It was very clean, our room was comfortable and it is affordable. I would recommend a room with a view of the bay. There is a great aquatic park that the hotel is connected to which makes for beautiful walks and gorgeous sunsets I would definitely recommend a stay here.

Doesn’t have any inside windows but if you from any windows actually very green many food spots and many stores nearby are walking distance and BART which is a form of transportation is very close by I really like everything about this room very cozy very clean and the customer service is fantastic here every time

When you stay at The Gables Inn - Sausalito in Sausalito, you'll be near the bay, within a 15-minute drive of Presidio of San Francisco and Golden Gate Bridge. This guesthouse is 8 mi (12.9 km) from Golden Gate Park and 8.6 mi (13.8 km) from San Francisco Bay.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Featured amenities include complimentary newspapers in the lobby and a library. Self parking (subject to charges) is available onsite.Stay in one of 13 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.

非常開心的一次入住 酒店位於舊金山附近一個小鎮，小鎮寧靜美好，酒店窗外能看到遠處的海岸線，酒店附近有很多美好的小店，吃住逛街都是個不錯的地方。

I chose this location because it was a Hilton and it was located near primarily the airport as well as other locations to dine and shop. Upon arrival Melissa at the front desk was very pleasant and professional. We had arrived early rooms were not immediately ready. Melissa volunteered to keep our luggage as she checked with Kim in Housekeeping to determine if any rooms were available that suited our requested needs for check-in. Not sure if this is a fair complaint as I did not report the problem until after checking out. The drain of the bathroom sink did not function very well. While washing your hands, face or brushing your teeth, the water in the basin backed up and created a pool of waste water from the hygienic activity being conducted. Ugh! The bathtub drain worked fine. For me, this begs the question, if the basin is being washed between guests, shouldn't the person cleaning the bathroom notice this problem and report it to the Maintenance team? Apparently there is a lack of communication within the departments that would have prevented this disgusting experience for the guests. I reported the problem via phone to Kayla, the professional and congenial overnight Front Desk person, shortly after checking out. All the team members we encountered were professional, friendly and helpful! Melissa at check-in took our needs into consideration, spoke with Kim in Housekeeping who confirmed that a room suited to our reservation request was available. Both ladies were very happy to be able to accommodate us! We had just returned from a cruise at the San Francisco pier and had a day layover prior to flying out from Oakland Airport. We did not have a car so we needed the Complimentary Shuttle Service to transport us to a few places as well as the airport for an early morning departure. The primary Shuttle Driver is Bernie. Bernie was professional, kind, and a wealth of information about things to do and places to go in the area of the Oakland/San Leandro Hilton. Bernie is a safe driver and an outstanding Ambassador for Hilton! Thank you very much Bernie! Melissa as well as the other Front Desk staff informed us that the Complimentary Shuttle hours are limited, but they would contact and pay for a Lyft or an Uber vehicle to get us to the airport for our early morning departure. Awesome! Worked like a charm and we left the hotel at 4:00AM for our 6:00AM flight. The Team members who staffed the Front Desk in the evenings were outstanding as well. Melissa had provided us with some information about dining options when the restaurant in the Hilton was closed, as well as did the wonderful Front Desk evening team. The ladies were professional and cheerful. I apologize for not being able to share the names of the four ladies we encountered working the evening shift during our stay. We also had a drink at the Hilton Garden Inn restaurant and bar. Again, the area appeared very clean and well lit. The lady who served us was pleasant

The property i manage had damage as a result of the Atmospheric river on last Tuesday and a water pipe was broken by a fallen tree. Despite my best efforts the damage had still not been fixed on Sunday and a tenant asked if they could be put up at a hotel. I gave them two choices one of which was Holiday Inn. The tenant called the one on University Avenue in Berkeley and was told that there was a three day stay minimum. They were also quoted a rate 0f $209 a night. When I called I was told $169 a night and $159 a night with AAA discount and no minimums. I gave the girl my credit card and she swiped it and it was approved. All she told me to do was to give the tenants my AAA card number so I could get the discount when they checked in. My tenants went to the hotel and were told that there was no reservation either under their name or mine. I gave them the confirmation number given me by the girl who answered the phone. They found the reservation. Then they were told that they would have to give them their credit card so they could run it and pay for the reservation in advance of checking out ”just in case.” They were told if they wanted to use my credit card I would have to come down there that night, not the next morning, and have him swipe my card and if I did not come, he was going to kick the tenants out. Thus, I had to get out of bed at 10:30 at night and go to Berkeley. When I get there he tells me that he is going to charge my card that night for the two night stay. I told him I had already been charged and he said that he had canceled the charge because I did not accompany the tenants at checkin. Neither of us were told that I had to accompany them and being a business traveler I know that not to be true. When he gave me the receipt, he had changed the terms because I got new terms when he canceled the previous reservation and they had had an increase in demand. (The parking lot was only half full). When I asked for a copy of the receipt, which I was entitled too since he was charging me to check out before I even checked in, he refused to give it to me, telling me to ”take a picture.” I will never use this hotel again.

雖然超售導致沒正確的房型是個很嚴肅的問題，但是攜程客服的處理非常耐心，專業和到位，大堂經理把這事情處理的也很妥當。酒店環境還不錯，時候出遊居住。valet停車偏貴，周邊停車場可能更合適。