Pengguna Tetamu
4 Ogos 2024
Don't expect anything amazing from this place apart from the housekeeping staff, Mo, Baba and a few other staff members who try their best to help you in any way that they can but the owner has the last day. You will recognise him floating around the hotel, the first one to have breakfast, just before 8am, doesn't talk to guests, only his staff. I saw one guest try to talk to him but he wasn't interested and told the guest to talk to one of the other staff. The breakfast options are poor, only 3-4 hot options, if you are lucky. If you are a vegan or vegetarian better not to stay here. My son doesn't have much at breakfast due to the limited options. He has toast with chocolate sauce, 3 days before we were due to leave the hotel, they ran out of chocolate sauce, what a joke!!! Considering a lot of families stay here how can they run out of chocolate sauce. The owner clearly chose not to have the chocolate sauce replaced to save money. I asked at the reception if they would have chocolate sauce the following day, if not, I would go and buy some myself for my son, but I was told they would. The following morning, no chocolate sauce again. I had also noticed that a pizza bread looking dish they served for breakfast in the hot bin the previous morning was now being served as a pasty next to the cake. The owner is so tight that he instructed the staff to take the dish, along with the cake to cut them smaller as they were too big🤦🏾♂️🤣 Please see before and after pictures. The juice machine offers 2 flavours, both of which are warted down. This hotel doesn't allow you to bring your own food or drinks, they have very limited options in their so called shop and whatever and whatever they sell is ridiculously overpriced. A perfect example of this is a 5 little bottle of water cost 120TL from the hotel but only cost 30TL from a local shop. The food at the restaurant isn't any better and again very overpriced. Having read previous reviews, the same things have been mentioned over and over again but the owner has not bothered to make any changes. The air condition in one of our room wasn't working properly and the remote control didn't work, in my room we couldn't turn off the air condition, only by taking out the room key, which cuts off all supply. From time to time the air condition would trip in the middle of the night, so I had to go and tell reception who would go and rest the fuse. Since Baba has not been around, the atmosphere, standards and services have slipped dramatically. I believe this is because the owner has taken charge. I consider the owner to be selfish, inconsiderate and greedy. I feel very sorry for the staff who have to work for such a person!!!! He is always making comments in Turkish, when he sees us coming back through the reception, after we've been out. It is very obvious it is about us. Clearly we won't be coming back here again and really advise anyone against coming here, unless you don't care about the things mentioned or any
Terjemah