Hotel berhampiran Western Catchment, Udhagamandalam

I've stayed here during the first week of may and though this is not one of the best stays in ooty, there's nothing serious to complain. I've paid for 3 days and that's a bit much for this hotel. However it was the peak season so almost all the hotels are over priced at this point of time. The rooms were neat and over all hotel is maintained well. 24 hrs hot water facility is available. Road leading to the hotel is narrow and parking is very congested. I suggest not to prefer this if you are coming in own vehicles. Room service and restaurant could do better. It will take 15 mins walk, mostly flat surface except near the stay, to the market area where you have a couple of good restaurants and other shops. Overall it's a 3. 5/5 kind of stay.

Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well ***aged although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite....

From front desk to the room service the entire experience was just awesome and amazing. Everyone was accommodating and went an extra mile to make our stay comfortable. Special mention: 1) Abishek - who made sure our son's breakfast needs were taken care off. 2) Front desk team - who ensured we were provided with various activities to keep my son entertained. These were: cricket, rabbit feeding, garden tour etc. Improvements required on the F&B side especially the international cuisines and cocktails.

Excellent Resort, away from the city rush. The rooms and Bathrooms are clean, Jaya ji at the reception was always helpful. Overall we had a 3 night pleasant stay, with a beautiful view.

The Fortune Resort, Sullivan Court is such a lovely place, as soon as you walk in you feel a warm welcome from all the staff. Reception is stunning and the bar is so cozy and welcoming, the food choice was excellent and The Chocolate Cake was Amazing!!! The cake wasn’t available on the second night so our waiter, Dinesh found me a lovely chocolate alternative, Dinesh, you are my hero. The hotel is beautiful but it’s every member of staff who make you feel at home, I don’t know their names but reception staff were so friendly & helpful, especially the gentleman who had to connect everyone’s WiFi on their phones. The barman who made us feel like we were walking into our local, “Gin & Tonic and a sprite, room 214”. And let’s not forget the friendliest security guard, with the biggest smile and warm greeting every time he sees you, he’s so lovely. Every member staff at this hotel couldn’t do enough for you If you are heading to Ooty you really should stay at Fortune Resort Sullivan Court.

I chose garden manor as we didn't get a room in our usual hotel. But we weren't disappointed and the service and rooms were super clean and the location was also at a great place, nearby botanical garden. Loved the way the hotel management treated us. Will definitely recommend my friends and family to this hotel.

One of the best resorts in Ooty. Before starting my detailed review, a very high level review - Ooty is a beautiful hill station, but in a highly commercialised hill station like Ooty, getting a panoramic & peaceful place is really challenging. In my past 2 visits I was staying in other resorts near Ooty lake where the view was though good but somehow I was missing the hill station feel. But this resort really made my trip enjoyable. Reached the resort around 5pm, our Valley view room was ready & in reception staffs were professional & friendly. Within a minute they completed our check in. Room : spacious & clean room ( geyser, room heater, kettle, mini fridge etc available). We booked for valley view room & view from the room was mesmerising. If they would have planned for a balcony in valley view room, that View : Ketty valley view was mesmerising, full of clouds and a wide variety of plantations. On day 2 we enjoyed the sunrise ( if you are staying here, don’t miss the sunrise view ). On day 3 it was full cloudy, a short morning walk in clouds with singing birds and beautiful flowers was super refreshing. Food : Now coming to the best part of our stay. A big shout out for Mr Ranjan ( the chef ). He personally was checking with all guests on dinner/ breakfast menu. On day 1 we ordered nonveg food which was really yummy. On 2nd day Mr Ranjan asked us what we want for dinner, we ordered veg food ( jeera rice, aloo jeera, mushroom 65, naan, dal fry , masala papad & raita ), he made the best veg food I have ever tried. Breakfast also lot of varieties. Mr Prem Kumar was really prompt in service hot food. We liked the vada & sambar on day 1, requested Mr Ranjan to repeat the same on day 2. ( juice, fruits, bread toast, egg omelette, boiled egg, upma, poha, aloo paratha, dosa, vada, idli, poori, aloo sabji, sambar , chutney etc ) I am not sure what else I missed in my review, but in short, my third trip I highly enjoyed because of this resort. I will definitely visit this resort again. A highly recommended place. Few pics are attached for reference. Thanks for reading !