Hotel berhampiran Browning Administration Building, Orem

Satisfied with the spacious and clean room. Enjoyed the hot tub. Appreciate the breakfast provided. Checking in was fast.

We traveled with our pet and chose to spend a couple of nights in this hotel to escape the heat. The air conditioning worked without being loud which is something we can't take for granted these days. The kitchen was basic but had the essentials to prepare our simple dinners. Appreciated the regular sized fridge/freezer to store our food. The Fitness room was regular sized and had more than the usual threadmills which was appreciated. Breakfast was standard but nothing ever ran out and the staff were friendly and ensured the tables were clean. Free parking and there was plenty of it with no headroom restrictions. In particular, we were very satisfied with the poop bag dispensers being always full and there were multiple ones scattered around the property. And there were 2 different and large grassy areas for pet relief which is a welcome change when some hotels prefer to offer just a stony corner devoid of grass in the heat of summer. Note the pet fee is $100 per stay. This wasn't too bad considering the hotel actually made an effort (dispensers/grass areas) to be pet friendly, other than merely allowing us to have our pet in the room with us.

非常滿意！

The hotel staff here are amazing and make the stay so welcome and makes me feel like I’m at home. I stay here often and never even shop around, when I’m in Provo is is at the Hyatt Place.

Decent breakfast, the omelette was really good one morning and there was always cooked food, pastries, fruit hams cheeses, there’s a waffle machine, rice puddings, cold drinks etc so I would say that is probably the best part Staff were friendly, they had This Works toiletries, it’s a convenient location with pretty interior but it felt like things weren’t quite right… It was so loud i didn’t have a peaceful nights sleep, as a family we had 3 rooms and they all commented on the air con system noise so I didn’t realise my room was louder until my brother was in my room to watch a film on the last evening, it came from the kitchen and was really disruptive even with ear plugs The lights were so dim I kept 5 lamps on and bathroom lights Room service was delicious but an hour after we ordered we rang down to see how long it would be then received it within the next 10 minutes so think they forgot about us (was only a quesadilla and pasta which is why we called when it had been an hour) The pool isn’t heated so the hot tub is great to jump straight in to after! But there aren’t changing rooms so you can either walk from the gym toilets into the pool area next door or get changed in pool area (rather than a changing room with a door into the pool as I would expect) I want to rate more but it almost feels like they focus on bigger things forgetting the basics? I wouldn’t normally stay somewhere this nice, it’s over double the price I regularly pay for hotels in England so I did expect more My Mum also expected dressing gowns so was a bit disappointed Tips for non US guests, the iron cord extends out of the bottom, follow the instructions on the coffee pack (no kettle) and you’ll need a room key when checking out to get out the car park

A very convenient hotel for the Provo area, basic but has everything you need. $50 deposit on arrival that might catch some people out