Hotel berhampiran （公財）日本無線協会 近畿支部, Osaka

It was great value for money, and the location's perfect. But we weren't expecting the level of smoke scent in the room, i know that we booked a smoking room, nonetheless, it was ok. the staff was ok, the check-in and check-out were automated so there's that.

Good location, directly west exit of keihan line. Everyday cleaning of room. Walking distance to parks, osaka castle and Japan mint museum. Staff are friendly and helpful, too

前日はアパ系列のホテルに宿泊し、翌日こちらのホテルへ滞在しました。 立地は谷町四丁目駅4番出口からすぐなので、わかりやすさも含め良かったです。 翌朝、徒歩圏内でワンコインモーニングもできたので 飲食店も充実していると感じました。(カフェが5.6軒はありますし、チェーン店もあります) フロントで荷物を預けたところ、夜チェックインをしようとしたら 「もう荷物は部屋に運んでます」と言われ、そのサービスに心温まりました。フロントも綺麗です。 ただ、部屋はこちらのサイト(Trip.com)の写真からはだいぶかけ離れており、それなりの古さを感じます。鍵もカードタイプではなく、旧式の「鍵」です。 コンセントの数もあまり多くないので 2名でスマートフォンを充電しながら一眼レフカメラの充電も行い、 ドライヤーも使いつつケトルも使う、というのはなかなか難しかったです。また、化粧水や乳液系のアメニティもあると良いなと感じました。 部屋にガウン(パジャマがありましたが、探さないと見つけられないようなところにあるので ベッドの上に置かれている方が親切だと感じました。 また、部屋に置かれている椅子を倒してしまった際、 椅子の側面がホコリだらけであることに気づきました…。 倒れた椅子を起こす際に、手がホコリだらけになってしまいました。。。 製氷機があるのは良いですが、すぐ近くにある「ホテル ルーテル」のように、各階に設置してくれている方が助かります。 それができないのであればせめてミネラルウォーターボトルのサービスか、ウォーターサーバーがあると良いなと思いました。 (前日泊まったホテルは、朝5時までウェルカムドリンクのサービスがあり、お茶飲み放題でしたので、風呂上がりや起床直後、水筒への補充ですごく助けられました。) ハンガー掛けの部分は、ハンガーだけでなく帽子もかけられるようなフック型にしてもらえる方が助かりました。 帽子やリュックサックをかけることができず、不便でしたし、 玄関入ってすぐにあったので、少し不便でした…。

the service of the hotel is great. staff are polite, gentle and helpful. Some extra daily necessities are available, like comb, body scrub towel, facial cleanser, in case you forget to bring yours. the local is very very convenient, walkable distance to Osaka museum and Osaka Castle. Of course you can take the metro as well. Aeon supermarket is just 3 mins walk. Fresh fruit, sushi, sashima, beverage, bakery are availble. I wil stay in this hotel again when I come to Osaka in the next trip.

Was planning to stay at Hilton Osaka, but with the grand opening the day before my arrival I thought it would be nice for the family. I was wrong. I am writing this review at 1:55 am because I am still waiting on a room. Diamond status checkin was normal but a little on the slow side. It was expected since they just opened. Had to ask for an upgrade, but was accommodated. The upgrade is a castle view vs river view. Arrived on n the room and it only has a bed for 2 and I have my family which were with me at check in. Called and asked for a room with multiple beds and was told it would take an hour. This is what I am waiting on. When I went down to the front desk to inquire further it was the same two individuals at check in and Marlon told me it would be an hour. I said that is unacceptable and just downgrade the room and I will Set up the trundle bed myself. Still waiting. Have been a happy diamond member for 14 years. That said I will never give this property my business again. Complete lack of care or customer service. Expect more from Hilton and especially in Japan. My last visits to Osaka I stayed at the Hilton Osaka in Umeda and it is heads and shoulders above this property in management and customer service.

The hotel is located in the central area of Osaka. Two minutes walk to the subway station. Thought the room might be a bit small, the environment was clean, comfortable and pleasant. Staff were nice and friendly.

Great place to stay, convenient location, calm neighbourhood, 7-11 is right next to the hotel and a few minutes walk to mtr station, excellent 👌, there's a music place called live music bingo near to the hotel, it's good to play live music and jam music there, can play instruments there and karaoke 🎤

You don't have to worry about traveling to different places. Because it's close to the subway and also close to the most popular shopping areas. Polite service staff, clean rooms and there is a laundry room as well, very convenient.

Sangat selesa dan selesa untuk didiami. Ia sangat dekat dengan daerah perniagaan, dan anda boleh pergi ke jalan beli-belah dengan berjalan kaki. Shinsaibashi, Nihombashi, American Village dan Pasar Kuromon semuanya berada di laluan yang sama. Pengangkutan juga sangat mudah. Empat minit ke stesen kereta api bawah tanah. Terdapat banyak kedai serbaneka dan restoran. Sesuai untuk keluar bersama kawan-kawan. Ia juga sangat mudah untuk pergi ke USJ.

We arrived earlier than the check in time, and are able to drop off the luggages at the reception and come back later for check in for free. The staff can speak multiple languages, (Japanese, English, Chinese,etc) able to communicate without any problem. Room is very clean and cleaning service is provided each day. Location is close to Nanba. Very convenient. Close to a metro station as well, easy to locate. Would recommend.