Hotel berhampiran Edion (Holmes Minamitsumori Store), Osaka

The location is a little inconvenient but its a cool place to stay and affordable so thumbs up

Hotel ini sangat bersih, dan katil moden sangat selesa. Satu-satunya isu yang saya hadapi ialah masa daftar keluar adalah pada pukul 10 pagi dan cek pada pukul 3 petang dan mereka tidak membenarkan anda 1 jam sebelum itu. Tiada botol air atau kopi compliematry jadi mengecewakan. Kadar lebih adalah baik jika mereka boleh membuat beberapa perubahan ia akan menjadi perkhidmatan yang terbaik.

We arrived earlier than the check in time, and are able to drop off the luggages at the reception and come back later for check in for free. The staff can speak multiple languages, (Japanese, English, Chinese,etc) able to communicate without any problem. Room is very clean and cleaning service is provided each day. Location is close to Nanba. Very convenient. Close to a metro station as well, easy to locate. Would recommend.

Sangat selesa dan selesa untuk didiami. Ia sangat dekat dengan daerah perniagaan, dan anda boleh pergi ke jalan beli-belah dengan berjalan kaki. Shinsaibashi, Nihombashi, American Village dan Pasar Kuromon semuanya berada di laluan yang sama. Pengangkutan juga sangat mudah. Empat minit ke stesen kereta api bawah tanah. Terdapat banyak kedai serbaneka dan restoran. Sesuai untuk keluar bersama kawan-kawan. Ia juga sangat mudah untuk pergi ke USJ.

這是一個單位的民宿不是整幢的，位置在道頓堀10分鐘走路左右的距離，在2樓，旁邊隔一條馬路正是天橋（天橋有隔音布），會有一點火車聲但可接受，有多個停車場在附近，泊車都方便，房間有雪櫃，洗衣機及煮食爐，衛生可以，但空調不夠冷，開到18度也比較熱，有一晚不知什麼原因冷氣關了，熱醒了。

Great trip overall, stayed here and amenities and breakfast was provided. Air-conditioning was new and was really cute!

You don't have to worry about traveling to different places. Because it's close to the subway and also close to the most popular shopping areas. Polite service staff, clean rooms and there is a laundry room as well, very convenient.

Was planning to stay at Hilton Osaka, but with the grand opening the day before my arrival I thought it would be nice for the family. I was wrong. I am writing this review at 1:55 am because I am still waiting on a room. Diamond status checkin was normal but a little on the slow side. It was expected since they just opened. Had to ask for an upgrade, but was accommodated. The upgrade is a castle view vs river view. Arrived on n the room and it only has a bed for 2 and I have my family which were with me at check in. Called and asked for a room with multiple beds and was told it would take an hour. This is what I am waiting on. When I went down to the front desk to inquire further it was the same two individuals at check in and Marlon told me it would be an hour. I said that is unacceptable and just downgrade the room and I will Set up the trundle bed myself. Still waiting. Have been a happy diamond member for 14 years. That said I will never give this property my business again. Complete lack of care or customer service. Expect more from Hilton and especially in Japan. My last visits to Osaka I stayed at the Hilton Osaka in Umeda and it is heads and shoulders above this property in management and customer service.

東京で初めてリッチモンドホテルを利用。口コミ通りスタッフの対応が良かったので、今回の大阪での宿泊先にリッチモンドを選びました。部屋も広く、トイレ等３点独立の空間も広くてお値段以上の価値があるホテルでした。スタッフの対応も期待通りで満足できました。 強いて言えば、①部屋の掃除に関して時間の希望もテレビ画面で行えると便利でいいのになぁ…という点。東京では時間も選べたので。②駐車場までの外通路に屋根があれば雨や雪の日も荷物が運びやすいのになぁ…とも感じました。★施設的な意見には簡単に対応できないと思いますが前向きにご検討いただけたら嬉しいです。

Very surprised Cantonese speaker from Hong Kong help us at front desk like home coming. He is very friendly and helpful. We missed the shuttle provided by hotel but it’s easy to catch a public bus to arrive. The Family room with open air bath is nice and worth the price. Bath with the nice view is very relaxing, stress free. The hot spring is nice as well. Great experience, will definitely come back someday.