Hotel berhampiran Hakkenya Seaport Trace, Osaka

Good location, directly west exit of keihan line. Everyday cleaning of room. Walking distance to parks, osaka castle and Japan mint museum. Staff are friendly and helpful, too

It was great value for money, and the location's perfect. But we weren't expecting the level of smoke scent in the room, i know that we booked a smoking room, nonetheless, it was ok. the staff was ok, the check-in and check-out were automated so there's that.

Nice hotel with lovely staff. Comfy bed, clean rooms. Breakfast each day was substantial. Front desk staff were very helpful with cabs and directions. Not too far from train services and local markets for dining.

Was planning to stay at Hilton Osaka, but with the grand opening the day before my arrival I thought it would be nice for the family. I was wrong. I am writing this review at 1:55 am because I am still waiting on a room. Diamond status checkin was normal but a little on the slow side. It was expected since they just opened. Had to ask for an upgrade, but was accommodated. The upgrade is a castle view vs river view. Arrived on n the room and it only has a bed for 2 and I have my family which were with me at check in. Called and asked for a room with multiple beds and was told it would take an hour. This is what I am waiting on. When I went down to the front desk to inquire further it was the same two individuals at check in and Marlon told me it would be an hour. I said that is unacceptable and just downgrade the room and I will Set up the trundle bed myself. Still waiting. Have been a happy diamond member for 14 years. That said I will never give this property my business again. Complete lack of care or customer service. Expect more from Hilton and especially in Japan. My last visits to Osaka I stayed at the Hilton Osaka in Umeda and it is heads and shoulders above this property in management and customer service.

the service of the hotel is great. staff are polite, gentle and helpful. Some extra daily necessities are available, like comb, body scrub towel, facial cleanser, in case you forget to bring yours. the local is very very convenient, walkable distance to Osaka museum and Osaka Castle. Of course you can take the metro as well. Aeon supermarket is just 3 mins walk. Fresh fruit, sushi, sashima, beverage, bakery are availble. I wil stay in this hotel again when I come to Osaka in the next trip.

The hotel is located in the central area of Osaka. Two minutes walk to the subway station. Thought the room might be a bit small, the environment was clean, comfortable and pleasant. Staff were nice and friendly.

The hotel is so nice and clean. I booked a room for one person in a reasonable price. Even though the bathroom is small, it wasn’t a problem for me. I still love it anyways. The room is not big but stayable. The bed and blanket is so comfy. to be honest, I love it so much that I don’t want to leave this place. I love the fact that the hotel is quite near Sakaisuji-Hommachi station. Alternatively, I could also walk to Namba for only half an hour. Plus I’m really in love with the big supermarket near the hotel. The staffs are also nice and could be able to speak English. Overall, I would totally recommend this place to other people and I would totally stay here again if I have a chance to go back to Osaka!

The hotel is very well located right next to the metro exit 11 of the Sakaisuji Hommachi metro station. It is also centrally located, I.e. in the middle of Umeda, Namba and Osaka castle. The rooms were big and clean. There was even a sink, a washer/dryer and microwave in the room. My only issue was that limited housekeeping services were provided, but that seems to be the norm in japan.

You don't have to worry about traveling to different places. Because it's close to the subway and also close to the most popular shopping areas. Polite service staff, clean rooms and there is a laundry room as well, very convenient.

Sangat selesa dan selesa untuk didiami. Ia sangat dekat dengan daerah perniagaan, dan anda boleh pergi ke jalan beli-belah dengan berjalan kaki. Shinsaibashi, Nihombashi, American Village dan Pasar Kuromon semuanya berada di laluan yang sama. Pengangkutan juga sangat mudah. Empat minit ke stesen kereta api bawah tanah. Terdapat banyak kedai serbaneka dan restoran. Sesuai untuk keluar bersama kawan-kawan. Ia juga sangat mudah untuk pergi ke USJ.