Osaka Excel Hotel Tokyu

Osaka Excel Hotel Tokyu Reviews

Osaka Excel Hotel Tokyu

4 Chome-1-15 Kyutaromachi, Osaka, JapanView Hotel Details
Osaka Excel Hotel Tokyu
Osaka Excel Hotel TokyuOsaka Excel Hotel TokyuOsaka Excel Hotel Tokyu
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1 night

Osaka Excel Hotel Tokyu Guest Reviews

4.6/5
Great
702 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(702)
Positive reviews(684)
Reviews with photos/video(213)
Easy to get around(134)
Large rooms(120)
Close to metro(77)
Delicious breakfast(44)
Convenient for shopping(40)
Well designed(24)
Loved the view(24)
Nice bathtub(8)
Negative reviews(18)
piusxranson
Superior Double Room
Stayed in Apr 2024
Couples
6 review
4.5/5
Great
Posted on Apr 24, 2024
Amazing location, amazing space, value for money. Only negative thing is, they don’t vacuum the carpet in the room.
6/8
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We apologize for the inconvenience caused by the cleaning during your stay. We usually clean the rooms by vacuuming, but we do not do this when only changing towels and trash. We will continue to strive to provide better service in the future. We look forward to seeing you again. Thank you for posting the photos. Osaka Excel Hotel Tokyu Kawashima
Wong
Superior Double Room
Stayed in Apr 2024
Family
5 review
4.5/5
Great
Posted on May 1, 2024
Close to station, the breakfast is good. The bathtub and shower equipments are good.
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We will continue to strive to provide better service in the future. We look forward to your next visit. Osaka Excel Hotel Tokyu Kawashima
KWC
Superior Double Room
Stayed in Feb 2024
Friends
6 review
4.7/5
Amazing
Posted on Mar 2, 2024
A modern hotel located at the business area. It is near to the Hommachi station and walking distance to happening places such as Dotonbouri and Shinsaibashi. The hotel is new with comfortable room size for 2 persons. The bathroom and the toilet are separated, which is good but there isn’t any place to hang your towel and clothes in the bathroom. Overall it’s a very pleasant stay here.
6/7
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We will continue to strive to provide better service in the future. We look forward to seeing you again. Thank you for posting many photos. Osaka Excel Hotel Tokyu Kawashima
Anonymous User
Superior Double Room
Stayed in Feb 2024
Friends
21 review
5.0/5
Outstanding
Posted on Mar 9, 2024
good location. near the metro. stunning view from the lobby. room abit small and the overall aesthetic for the corridor is dark. stayed for 1 night but the service here is best.
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We will continue to strive to provide better service in the future. We look forward to your next visit. Osaka Excel Hotel Tokyu Kawashima
Traveler Peter Tang
Superior Double Room
Stayed in Jan 2024
Couples
20 review
4.7/5
Amazing
Posted on Feb 19, 2024
Hotel Review - Osaka Excel Hotel Tokyu Location - 9/10: The hotel is conveniently located just around a 6-7 minute walk from the Hammachi station and within walking distance to Shinsabashi. Room - 9/10: The rooms are spacious compared to the standard in Osaka. The toilet and bedroom are separated, following the typical Japanese hotel layout. Decorations - 10/10: The decorations in both the rooms and the lobby are very new and modern. Breakfast - 9/10: The hotel offers a variety of food selections for breakfast, and most importantly, the taste of the food is fantastic. Service - 9/10: The staff offers great service, although some of them may face language barriers. Value - 9/10: The hotel provides excellent value in terms of room size, location, and service. 地點 - 9/10:該酒店位於離Hammachi車站僅約6-7分鐘步行路程,並且可以步行到達心斎橋。 客房 - 9/10:與大阪的標準相比,客房寬敞。廁所和臥室分開,符合典型的日本酒店設計。 裝飾 - 10/10:客房和大堂的裝飾非常新穎和現代化。 早餐 - 9/10:酒店提供多種早餐選擇,最重要的是食物味道棒極了。 服務 - 9/10:工作人員提供出色的服務,儘管其中一些人可能面臨語言障礙。 價值 - 9/10:該酒店在客房大小,地理位置和服務方面提供出色的價值。
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We would like to thank you for choosing a Tokyu Group hotel over the many others available. All of our staff would also like to thank you for the many compliments you have given us about the breakfast. We will continue to strive to provide even better service in the future. We look forward to seeing you again. Thank you for posting the photos. Osaka Excel Hotel Tokyu Kawashima
Sammui
Superior Double Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Great services, good location and easy to go anywhere. Staff was excellent and helpful . Room was clean and spacious. Will stay again next time when go to Osaka.
Chan
Superior Double Room
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Good location. Friendly staff and room is good. Will recommend people to stay. Will stay again.
SimLeanne
Superior Double Room
Stayed in May 2024
Couples
3 review
4.5/5
Great
Posted on May 27, 2024
Value for money. Rooms are on the smaller side but modern. The air con is not strong, we had to call the front desk twice to change settings but they said the central air conditioning in general is not strong. The subway is really close walking distance away and the main shopping street is nearby too (about a 15 min walk but there’s a straight bus that takes just 2-3 stops). Service is okay by Japan standards.
Guest User
Superior Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 7, 2024
I am very happy with this hotel. The best decision I made! Great location. Subway and shopping streets are just few meters away. Very convenient . Super awesome service by all the staff. Everyone is very polite and very helpful. The only thing I wish the hotel can improve is their check in and check out time. They should be a little more flexible. But my overall experience here was wonderful. 😊
Ka Fat Teddy
Superior twin (extra bed)
Stayed in May 2024
Family
3 review
4.0/5
Very Good
Posted on Jun 6, 2024
Location seems a little bit far away from Dontonbori, which is the most interesting place
Winnie
Superior Double Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
It’s not too far from shopping area, it’s very clean and big enough for two adults and one toddler. We enjoyed our stay very much.
Doro Lee
Superior Double Room
Stayed in Oct 2023
Couples
13 review
4.0/5
Very Good
Posted on Nov 21, 2023
Situated at a quieter area. Professional service and front desk staff was patient and detailed in ensuring luggage were delivered smoothly
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Very good location close to restaurants and shops. Lovely modern decor. Minor noise next door but not so much to disturb; still had a restful night. Close access to subway to get around town.
YIP
Superior Twin Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Very satisfied with the facilities and the services in this hotel. Will definitely come again next round
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
7 review
4.7/5
Amazing
Posted on Apr 22, 2024
This hotel is situated in a very central location. U can literally walk to Namba, Shinsaibashi shopping belt is just opposite. Dotombori is also at the end of shinsaibashi. Very convenient!. Would definitely come back