Ulasan Suizantei Club Jozankei-Adults Only

We stayed in Room 300, "Hotaruya," which was clearly designated as a non-smoking room. However, the bathroom had a strong residual smell of smoke, which even spread into the inner part of the room. During check-in, when inspecting the room, I immediately pointed this out to the reception staff, but they insisted they couldn’t smell anything. After dinner, still finding the smell unbearable, I went down to the front desk to request further action. The staff assured me they would spend an hour deodorizing the room. Unfortunately, the results were ineffective, confirming that the smoke odor was not minor and persisted throughout the night, leaving me feeling nauseous at times. Even if a previous guest was a heavy smoker, please thoroughly inspect and improve the winter ventilation system in your bathrooms. One staff member claimed not to notice the smell, while another spent an hour trying to remove it with no success. I trust you can check your records to see if anyone smoked in this room, especially since you made it clear during check-in that smoking in a non-smoking room would result in a fine. This shouldn’t be an issue for the next guest—especially when it’s been explicitly pointed out. I urge your staff to take such concerns seriously. At the very least, they could remove their masks to verify the smell themselves or ask a non-smoking colleague to confirm.

We only had 1 night to stay in this beautiful paradise 🥲🤍 It was the best stay of our 10 day trip in Japan and we would definitely be back to stay here again 🤍 Location: in the Jozankei Onsen town that’s about an hour + out of Sapporo. Honestly if you’re in a group, just book a cab out, it was about $80++ for 3 of us! Otherwise remember to book the Onsen bus shuttle early in advance 🥹 Area around Onsen is nothing much besides other Onsen houses, a small cafe and other smol tourist picture spots. Back to the Ryokan: this was my first experience being in one and I’m so glad I chose this place! Mum and sister throughly enjoyed it as well, using our in room Onsen ( there’s 2!) and also the shared common Onsen with an outdoor facing the snow too ❄️☃️♨️ Service:The staff was extremely polite and efficient, seeing the reviews of them being rude was kinda uncalled for. They were nothing but kind and attentive. It is a very quiet and peaceful place , I understand the need for all guests to be maintain the atmosphere too. Food: amazing, one of the best meals I’ve had in Japan so far ♥️ the pictures below speaks for itself 🥹 private dining room to enjoy the view too🏔️ Loved small touches too like the mikimoto soaps , Dyson hair dryers ( in the public Onsen) And the chopstick souvenirs 🥹 I can’t wait to come back here again with my partner 🤍

Good onsen, sweet atmosphere, Japanese style breakfast is delicious.

Don’t listen to customer

높은 수준의 식사를 경험할 수 있었고 개인 온천을 마음껏 이용할 수 있어 좋았습니다. 냉장고 안에 음료도 원하는 만큼 마실 수 있었고, 세면도구와 타올도 충분히 제공됩니다. 기념품으로 주는 어메니티도 훌륭하고 주변 풍경도 좋습니다. 다만, 화장실 내 욕조는 물이 잘 빠지지 않고 물이 빠지는 구멍이 오염된 채 노출되어 있었습니다. 高い水準の食事を経験することができ、個人温泉を思う存分利用することができて良かったです。 冷蔵庫の中の飲み物も好きなだけ飲めたし、洗面用具やタオルも十分に用意されています。 お土産のアメニティも素晴らしいですし、周辺の景色もいいですよ。 ただ、トイレ内の浴槽は水がよく抜けず、水が抜ける穴が汚れたまま露出していました。

雖説價格不便宜，但真得物超所值。酒店有札幌至酒店的接送巴士，房間面積大，擁有私家温泉浴池，還有桑拿房。早晚餐預訂的懷石料理，物超所值，所有服務人員熱情，很認真地用生硬的中文告知食物名稱，家屬很滿意

겨울 삿포로 여행 계획하면서 여행 마무리로 온천에서 하루 푹 쉬고 오는 일정으로 엄청 열심히 서치하고 결정한 숙소입니다 송영버스 예약하고 가서 삿포로에서 료칸까지 편하게 이동 할수있었구요 진짜 조용하고 깨끗하고 음식도 너무 깔끔하고 맛있었습니다 방에 노천탕이 있는것도 선택이유중 하나였는데 역시 너무좋았어요 하루만 예약한걸 너무 후회했어요 다음 겨울에 꼭!!!!!다시갈 계획입니다

酒店非常滿意，房間很大，而且有私湯。名字沒記錯的話，高橋小姐姐非常可愛，也非常有耐心給我們介紹。有機會還會來。

객실이 멋집니다. 단풍철에 와서 뷰가 좋았습니다. 웰컴푸드 사브레가 아주 맛있습니다. 대욕장은 평범한 편입니다.

체크인부터 식사, 온천의 모든 부분이 매우 만족도가 높았습니다. 접근성이 나쁘다는 생각이 조금 들었지만 조잔케이의 설경을 보며 걸어가니 오히려 즐거웠습니다.

酒店豪華，非常乾淨舒適，酒店員工親切，笑容十足，不像其他評價的差，房間很大，設備齊全，桑拿房10分給力，私人浴池很大，足夠坐四個人，早晚餐都唔錯，房間飲料、酒類任飲，配套配套配套十足，環境優美，地理也10分方便

就此房價綜合酒店整體配套算是合乎水準 最值得一提係房內私人風呂，池內滿是疑似潺狀物體，當人入池內令整個風呂泛起大量上述物體，狀甚不潔

非常喜歡這家溫泉旅館，住宿體驗非常棒。晚上還有免費酒吧，老爺爺的英文超級好，非常會聊天👍🏻。他們的特調雞尾酒非常好喝，晚餐美味可口，早餐也非常好吃。

房間很棒！房間內就有小温泉，很舒服，泡完以後皮膚滑溜溜，超舒服。大池子也很好，露天温泉更是一絕。 一定要定早晚餐，懷石料理不會讓你失望的。