Hotel berhampiran R RIVERSIDE GRILL & BEER GARDEN, Osaka

The hotel is located in the central area of Osaka. Two minutes walk to the subway station. Thought the room might be a bit small, the environment was clean, comfortable and pleasant. Staff were nice and friendly.

Nice little hotel in a quiet neighbourhood but with plenty of restaurants and small bars nearby . It’s very conveniently located with seven eleven nearby . The furnishings are a little bit outdated . The bed duvet was a bit thin and the bath has started to show its age but nothing to serious . It’s not a bad place to stay but for sure not the newest hotel available at this price range

Good location, directly west exit of keihan line. Everyday cleaning of room. Walking distance to parks, osaka castle and Japan mint museum. Staff are friendly and helpful, too

This was a solid spot for a three night stay in Osaka. It's also very handy to Osaka Station, you get there in less than ten minutes by foot. The check in and out experience is all done by an automated reception which was very easy to use but any staff we did briefly interact with were pleasant and professional. The rooms were small but had everything we needed and were very comfortable. There's also a cute robot that glides around the lobby area. I'd happily stay here again when in Osaka.

Was planning to stay at Hilton Osaka, but with the grand opening the day before my arrival I thought it would be nice for the family. I was wrong. I am writing this review at 1:55 am because I am still waiting on a room. Diamond status checkin was normal but a little on the slow side. It was expected since they just opened. Had to ask for an upgrade, but was accommodated. The upgrade is a castle view vs river view. Arrived on n the room and it only has a bed for 2 and I have my family which were with me at check in. Called and asked for a room with multiple beds and was told it would take an hour. This is what I am waiting on. When I went down to the front desk to inquire further it was the same two individuals at check in and Marlon told me it would be an hour. I said that is unacceptable and just downgrade the room and I will Set up the trundle bed myself. Still waiting. Have been a happy diamond member for 14 years. That said I will never give this property my business again. Complete lack of care or customer service. Expect more from Hilton and especially in Japan. My last visits to Osaka I stayed at the Hilton Osaka in Umeda and it is heads and shoulders above this property in management and customer service.

The hotel is very well located right next to the metro exit 11 of the Sakaisuji Hommachi metro station. It is also centrally located, I.e. in the middle of Umeda, Namba and Osaka castle. The rooms were big and clean. There was even a sink, a washer/dryer and microwave in the room. My only issue was that limited housekeeping services were provided, but that seems to be the norm in japan.

You don't have to worry about traveling to different places. Because it's close to the subway and also close to the most popular shopping areas. Polite service staff, clean rooms and there is a laundry room as well, very convenient.

Sangat selesa dan selesa untuk didiami. Ia sangat dekat dengan daerah perniagaan, dan anda boleh pergi ke jalan beli-belah dengan berjalan kaki. Shinsaibashi, Nihombashi, American Village dan Pasar Kuromon semuanya berada di laluan yang sama. Pengangkutan juga sangat mudah. Empat minit ke stesen kereta api bawah tanah. Terdapat banyak kedai serbaneka dan restoran. Sesuai untuk keluar bersama kawan-kawan. Ia juga sangat mudah untuk pergi ke USJ.

Great trip overall, stayed here and amenities and breakfast was provided. Air-conditioning was new and was really cute!

We arrived earlier than the check in time, and are able to drop off the luggages at the reception and come back later for check in for free. The staff can speak multiple languages, (Japanese, English, Chinese,etc) able to communicate without any problem. Room is very clean and cleaning service is provided each day. Location is close to Nanba. Very convenient. Close to a metro station as well, easy to locate. Would recommend.