Terokai Ulasan Tetamu Hotel di Otaru

Otaru Kourakuen
4.8/596 Ulasan
Let’s start with the Service staff. Customer facing warm attentive accommodating responsive smiling. Choose any positive word and it will be here in this wonderful onsen resort family managed with the son at the front to welcome you. Shiro San. Mother and owner father are both very active in the daily management Lobby evening cocktail hour is pleasant and relaxing. Sink into the warm ambiance of the lobby coffee beer area with eye catching decor n warm service. Cookies nuts beer coffee n wine are served here. Breakfast n dinner are a delight n foodie experience especially in room and whether in the different dinning areas western or Japanese. Such a delightful experience to have both like we did. Food n beverage is excellent and we totally enjoyed our 2nd and 3rd nights dinner in room. Onto the onsen now. There are 2 public onsen areas and I tried both. I was totally blown away by the evening session at the onsen located at the lower level. Out of this world is the description with Indoor hot pool Outdoor hot pool Outdoor cold pool Sauna n steam room n Fireplace The onsen on the lobby level is different as it has a high tech sauna room with a hot area where you can lie down to enjoy the heat on back or front. Car park is ample and a very very short drive to the lobby drop off pick up with a shelter should it rain. A must come n try
Grand Park Otaru
4.4/5541 Ulasan
We booked this hotel again after a very pleasant stay years ago, despite the price being on the higher side for our travel dates. Unfortunately, this visit did not meet our expectations due to miscommunication about pricing. Somehow, it wasn’t stated in my booking that I was traveling with a child, I carefully clarified with both the hotel and the agent weeks before arrival about extra charges. I received confirmation of the exact nett amount to top up and decided not to cancel. However, upon arrival, we were informed of a different price—an additional $300+ for my child, despite not needing an extra bed. Our check-in was badly delayed, as we arrived late at night with a child and had to sort through this issue. I had to present all the email confirmations from the hotel and the agent to resolve the situation, which was frustrating and unnecessary after such thorough prior communication. On a positive note, the hotel’s location remains excellent. It provides direct access to the airport via a nearby station and is just one stop away from Otaru Canal, making it convenient for travelers. While the location is undoubtedly a highlight, the inconsistency in communication and lack of clarity about pricing policies overshadowed the experience.
Hotel Sonia Otaru
4.4/5210 Ulasan
Amazing location (10min walk from JR Station, 12-15min walk to main shopping street), great view facing the canal. Staff were very friendly. Overall facilities seemed old but very clean and well maintained. I would recommend this hotel to others!
Ginrinsou
4.9/542 Ulasan
温泉、食事、お部屋、どれも私の好みに合い、非常に良かったです。 本館の部屋に家族4人で宿泊。開口部が大きくとってあり見晴らしが良く明るい部屋でした。石狩湾、JRの線路、小樽の町並みが眼下に見下ろせました。 私達しか宿泊客がいないのでは、と思うくらい静かで、他のお客にも会いませんでした。 部屋も、部屋風呂も広く寛ぐことが出来ました。特に温泉は湯加減が私にはちょうど良くて気持ちよかったです。タオルが山のように置いてあり、濡れたタオルを使わないで良いのが嬉しかったです。 食事は食事会場で、海鮮の会席料理をいただきました。アスパラ、ホタテ、ジャガイモ等北海道産の食材が使われ、どれも美味しかったです。 とても良い宿ですので、また是非訪れたいと思っています。

Soalan Lazim

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