Hotel Otaru dengan Sarapan

Pros: Staff were friendly and helpful. Villa was very well kept, with excellent views of the ocean. Pleasantly surprised by complimentary puddings and drinks. Manual grinder and coffee beans were a nice touch. Cons: Unable to drive directly to the villa due to safety policy. This made loading/unloading luggage very inconvenient. The walk to the carpark required negotiating a slippery gravel slope, which was even more dangerous in low-light conditions. Recommend to improve this with proper stairs or paved pathway.

I had an amazing time at this hotel. You will need to take 15 minutes taxi ride to reach here from Otaru station. It's right by the beach. Room is super spacious and comforting. There's kitchen and dining area. It was snowing so the balcony is filled with snow but the view is just so amazing. The staffs are very helpful. You can check in early with a small fee. Breakfast was simple. Complete amenities.

讚讚讚！！！環境及服務超級好！！ 我哋較夜到達酒店，司機搵唔到門口，幫我哋搵，點知隔咗一陣，就有職員跑落嚟問我哋係咪訂咗房，真係跑！！再司機泊車位置，之後幫我哋攞哂行李，又係跑上去！！！服務好到我哋全家呆咗！！ 入到酒店，空氣調節得非常好，因為外面係-10度，但室內好暖，又唔焗，所以好舒服，房間唔算大，但有齊傳統日式房間嘅嘢，擺設都好靚，不過如果行李較大同較多，就會變得好迫，但其實有家的感覺。 因為一泊二食，所以有齊晚餐早餐，都係精緻懷石料理，每餐也有職員提前到房間帶領我哋到餐廳，自己一個房間，沒有任何人打擾。 溫泉區有室內同室外，不算大，但足夠，我哋浸咗兩次都碰唔到人，包場，正！！ Check out 後，職員鞠躬到見唔到我哋架車！！有哂傳統日本人嘅禮儀！！！ 呢間我哋一定會再嚟體驗！！！

Loved my stay at UNWIND HOTEL & BAR OTARU. The rooms were clean and cozy, the staff were friendly, and the complimentary wine service was such a nice touch. Great location near the canal and easy to walk everywhere. Would definitely stay again.

The hotel is quite dated. Can see that the decor, furniture etc are all probably seen decades of use. Regardless, the location was great - just outside the train station. I can leave my luggage immediately and go sightseeing. Breakfast too was great. The eggs were so good. Finally, there’s natural hot springs too that was amazing after a tiring day.

We had such a great time here even though we only spent one night here. The rooms were clean, and the service was really good. It's a bit of a walk from Otaru Station, but I would still consider the location as convenient because it's just right across Otaru Canal and walkable to many other sights and restaurants. The rooms were quite spacious by Japanese standards. Overall, we had a really great stay in this hotel and would definitely stay here again when we visit Otaru again in the future.

I had a great stay at this hotel. The room was spacious and included two bottles of water, coffee, and tea. While the view overlooked a blank space behind the building, the quality of the bed and pillows was excellent. I found the bathroom to be slightly larger than expected. The reception area was spacious, and the staff were friendly and spoke English, which made communication easy. There were two breakfast options available: Western and Japanese. I personally chose the Japanese breakfast, priced at 3,000 Yen. The quality and portion were good. The hotel is conveniently located within a 10-minute walk from Otaru JR Station, as well as Sakaimachi Hondori Street and Otaru Canal. Additionally, there is a convenience store directly across the street, along with several night restaurants. I did find the price a bit high, possibly due to the Otaru Snow Light Path Festival taking place during my stay. Overall, I would recommend this hotel for its comfort and location.

I booked for RM150, and this is my best hotel I stayed in Sapporo. The location is near the tourist area but its within neighborhood area, and its uphill. So for anyone with luggage might be struggling a bit if u dont have car. But, the view is amazing, and they gave me a room with snow view as i requested. The room are spotless, comfortable and have personal heater inside. The staff also very friendly and accomodating esp when I asked to borrow a charger. The public bath also big and u might have it all to yourself honestly (not that many guest during my stay). I would love to come back!

Small in size but superb hotel. Highly recommended for ist location and affordability. The staff are nice and friendly too. I will recommend this also for the hotel onsen which I thought was a nice experience. They have a tv monitor at the hall which indicated whether onsen is full, partial full or empty too. However there is 2 tabist the green. One is across the road from the main building. The onsen I visited is next to the main building. Not sure whether the other one has an onsen

挺好的，位置方便，服務還行