Amareclub Baia Dei Turchi Resort - Adults Only

This was by far the worst hotel we have ever stayed at. The entire property is riddled with mold. We were a group of four, and all of us experienced unusual symptoms while within the hotel's premises. One of us had to be taken by ambulance due to suspected mycotoxin poisoning. It is incomprehensible how this hotel has received even a single positive review, given the extent of the mold infestation.

I would like to express my profound dissatisfaction with my stay at Baia dei Turchi Resort. I was confronted with a facility that clearly suffers from serious health issues. The extensive mold and moisture damage, which permeated both the common areas and guest rooms (we stayed in 5 rooms), were not only unacceptable but also posed a significant health risk. The pervasive smell of dampness and visible mold stains on the walls and ceilings made for a deeply unpleasant stay. Additionally, the dining experience was far below standard. The meals provided were of poor quality, bland, and subpar. Finally, the attitude of the staff was both unprofessional and unfriendly. Rather than addressing the concerns we raised, we were met with indifference, which only exacerbated the situation. This reflects a serious lack of customer service and hospitality, both of which are essential in the hotel industry. Due to these significant issues, we chose to leave after just a few days. I strongly advise against staying at this resort; the conditions could pose a serious health risk - extremt moldy hotel!!

Settimana perfetta, location in posizione ideale per visitare le meraviglie del Salento, accoglienza e disponibilità dello staff eccezionale in particolare modo dalla direttrice che rappresentando la struttura offre tutte le attenzioni che un ospite merita . Plauso

Siamo stati in questa struttura io e mio marito dal 2 al 9 settembre...abbiamo trascorso una bella settimana in questo resort...le camere sono umide a detta di tutti...però la nostra era spaziosa con un bagno grande.Il mare bellissimo...sabbia finissima...bagnino gentile.Il cibo variegato...dai contorni...ai primi...ai secondi...personale gentile...bravi anche i ragazzi dell'animazione...ci ritornerei.

Nous avons passé 2 nuits en septembre. Le choix de l'hotel a été fait car a proximité de la belle plage du meme nom, accessible par navette de l'hotel (tres bien). Un hotel club de style Maure. Une jolie batisse, des jardins bien entretenus, une belle piscine (non chauffée), de nombreuses activitées pour les sportifs, et une petite animation apres le repas du soir, tres bien. Chambre spacieuse, avec terrasse, salle de bain sans ouverture et tres sombre. Pdj buffet tres correct, pour le diner idem , buffet d'entrée tres variées, du simple, du frais et bon. Mauvaise note pour le plat principal, trop simple et un seul choix, 1er soir mini escalope de porc tres fine panée, 2eme soir boulette de poulet coeur fromage frit, la on est vraiment proche de la cantine de l'ecole. La note de 3 etoiles vient de notre deception lors de notre arrivée a la reception. La personne est pourtant tres agreable et elle fait bien son travail, mais elle nous a reclamé la somme de 20e par chambre, qui correspond a une taxe pour les services du club, l'explication n'a pas été tres clair. Tout d'abord nous avons refusé de payer, lui indiquant que cela n'a jamais été stipulé sur notre réservation, ni sur les mails echangés ( controlé par la reception), de ce fait elle a tel a la centrale de reservation, qui lui a confirmé qu'il fallait payer, un mail qu'il n'ont pas retrouvé aurait été envoyé . Donc situation completement bloquée. 19H, 30 minutes a la reception, c'est bon, c'est les vacances je paye par obligation. Nous reglerons ce litige sur les réseaux. Cette pratique est inadmissible, la note de 3 etoiles est surnoté, car il merite 0 je ne recommande pas cet hotel

Da valutare per il periodo per non beccare giorni di pioggia, direttrice attenta e competente , struttura data ma con grosse potenzialità da rivedere lo staff addetto alle pulizie delle camere... occhioooo alcuni ragazzi del personale sono molto volenterosi e si danno da fare anche se si nota la loro inesperienza altri sono fantastici ed hanno sposato la causa..