Hotel berhampiran Madison Park, Ottawa

There are 2 things this hotel has going for it...the Koena Spa and Kota restaurant. Other than that, the property is tired and dated, and the staff is sp**** and unable to solve the simplest issues. I booked a weekend getaway for myself and 2 friend. We booked a suite with 2 queen beds for our stay and made reservations with Koena spa. This was a Saturday overnight stay. The room was satisfactory for our purposes however the hallways were dingy and the room doors all the way down the hallways were damaged and peeling. One of the elevators was not aligning on the floors so you had to be careful not to trip when stepping in or out. Also, the front desk staff was not super welcoming or engaging. I have stayed at several other Doubletree properties and there is usually a warm welcome (including warm cookies) and that was not the case at all at this location. The room itself was clean but dated circa early 2000s. I stayed at this hotel a decade ago when it was an independent property and the decor/furniture has not changed a bit. When we arrived back from dinner, neither tv worked in the suite. One didn't even have power. We tried to contact the front desk from the room phone several times with no answer. Finally, I went down to the desk and the desk agent had no idea what to do to help as she indicated the maintenance staff was gone for the day. She offered batteries for the remote, which was not the issue. She noted the room number and indicated someone would look at it the next day...we were only staying one night. The location is excellent due to the adjacent Koena Spa. A quick trip down the elevator and you are right there at the spa entrance. A relaxing experience spending the whole day in the hot-cold cycles. In the lobby, the Japanese fusion restaurant, Kota, is another bonus. Great food and service. The bartender was very engaging and fun and the wait staff was excellent. Delicious menu and a beautiful terrace overlooking the spa deck and sunset. Overall, the spa and restaurant balanced out the tired hotel and subpar service. If you can book a promo for $150 or less it's fine. Otherwise, I would look at an Ottawa hotel.

Great location, service was a bit on and off, as staff was not always the most helpful. In any case, I'd definitely recommend over other choices nearby. I'll definitely stay again, and hope that meanwhile staff is a bit more professional.

This was my first-time stay at reStays Ottawa. I booked four suites for a team business trip in April 2023 (2- and 3-night stays). Very glad to have chosen this hotel over my other go-to's! This is now my Ottawa favourite and I highly recommend it for the following reasons: - Value: Great for this calibre of amenities (spacious, new, clean, modern in-suite furnishings, well-equipped kitchen, and thoughtful provisions, terrific meeting spaces, public amenities - what a view on the 12th floor). Comfortable bedding for several nights of good sleep. - Service: Front desk staff (Josh, Mark) were very helpful with our requests. - Location: Excellent! Short walking distance to Parliament, Rideau Centre, Byward Market, etc. Whether for short or longer stays, I highly recommend this gem of a downtown Ottawa hotel.

Meh. Not bad at all, but not great either. Given everything is self-service, I would expect they would pass on more of a cost savings. The price and quality is comparable to a Super 8. A little edge for one here, a little edge for the other there - overall pretty similar value - except everything at Sonder is self-service, like an AirBnB, and zero amenities. Given this, in the future when I'm staying budget, I'll look to Super 8 or similar. For example, I was travelling with family. You can only book one room at a time. After we booked I called a central number to ask if we could have adjoining rooms. At first he said he couldn't help at all since the room allocation is done by computer. After some light encouragement he did at least get us on the same floor.

55 minutes to check in A que to get in the bar and could not get in Very few shops Room with a view of the carpark Location very good (yet there are a few hotels in the same area).

說實話真的太太太一般了！就是美加那種汽車旅館，就是一個睡覺的地方，啥設施也沒有，乏善可陳。第一天入住，馬桶把手就壞了，還好當天就來修了，否則咋辦呀！唯一一點是，地理位置特別好，走路十分鐘就到了市區主要的景點了。

Hotel di buo livello con personale di ricezione molto gentile e disponibile. Se siete in auto è una ottima soluzione per visitare Ottawa.

Room is clean except table space a little too small. Breakfast is good especially the hard boiled eggs which were without the shell. I love the various range of coffee provided: light, medium and strong. I took the Strong version and it tastes very good even without sugar and milk. Location is very convenient with ample parking lots. Staff are friendly and helpful

I loved this hotel! A little off the beaten path, but worth it due to good pricing and proximity to Tanger Outlets and the highway. I've visited twice now and will be sure to book again when needed. Pros: Rooms are a very decent size, and the hotel just opened recently as of this review, so everything is gleaming clean and new. The beds are very comfortable, and the bathrooms are lovely. Cons: The TV could be a little larger, and I'm sad that despite marketing materials to the contrary, we weren't able to connect the TV through my YouTube account as I have been able to do at other hotels, but it was a small disappointment compared to the pros. My largest concern is how quickly the right-hand elevator door closes without warning; it bashed me a good one as I was walking in , and while I can take it.and brush that off, had that been a small child they could have been seriously hurt. Please get that checked out. In summary, I will recommend this hotel to anyone who wants a clean, quiet, recently priced place to stay while visiting Kanata 😁

It was good ,should have a shuttle service back and forth to the Canadian Tire Center into the mall you have to use taxis because there's no sidewalks very very unprofessional that way