Verified traveler
29 Mei 2024
We showed up at 1pm and the check in time was 3pm — there was a room available but we were told that we would have to pay an early check in fee. There is NO mention of this on the booking and in the past when we stayed at this property, we were never charged a fee despite checking in even earlier. The front desk clerk (Dane) was really rude when we asked why we were being charged a fee now…he rudely told us to come back at 3pm if we didn’t like the policy.
On top of that, our room wasn’t cleaned and there was partying outside the room at 2 in the morning. Overall, a really bad experience and we won’t be staying here again.
Terjemah