Pengguna Tetamu
10 November 2024
This hotel in short is misusing the brand name. We as customer take belief on the brand reputation and without enquiring much, we book the services but hotels like this shows the reality. Hotel has many empty rooms but we were kept waiting for 1.5 hours for check in. Post check-in we kept waiting for our luggage to arrive, they kept saying we are sending shortly. At last we had to carry out own bags then they transferred our trolley. Electric kettle was stinking, no hand wash in bathroom, old furniture tables with scratches kept in rooms, and what not. Lastly we had to stop noticing this things and we went out of room so not to spoil our day here. Location is also poor, we just see buildings in the name of garden. I made a huge mistake of going with the brand name. Please do not book this and better to consider other hotels with much better services.
Terjemah