Hôtel le Relais des Halles

I’m sorry I don’t want to be mean but this is definitely the worst experience I’ve ever had for my entire life. The room smells stinky almost every single day. I stayed in the hotel for 5 nights with my girlfriend from Dec 23-28. The first day everything was alright. Starting from the second day, after we came back from the museum tours, after the room cleaning it smelled stinky, the type of odor from the sewer. However, we couldn’t find where the smell came from. We both were too tired, we opened the window to let go the bad smell and fell asleep. My girl friend woke up in the middle of the night due to the bad smell, and she barely slept that night. The third night, the smell was still there but relatively lighter. I guess they put lots of deodorant. The fourth day, which was the worst day, when we just came back from the day tour, it started fine. After we fell asleep, around 2am, the smell was so stinky, so gross and so strong that we both woke up, and I physically felt like puking. I went down stairs to talk to a staff member, and again they put the deodorant in the bathroom. We opened the window the entire night to let the cold air in so we can breathe. It was another day of bad sleep. The fifth day, when we came back from the day tour, the room smelt with a mixture of deodorant and the stinky unknown thing. We reported the issue again, and another staff member confirmed that there was indeed some bad smell. Sarcastically, we already had the experience, so we kept the window open, and prayed it won’t be worse. “Luckily” we made it to sleep for a full night without noticing the bad smell. To the hotel owner: if you do know this issue but lied to us that this is the first time, good luck to your future business. But if that was really the first time, I do hope we were the last victims. The first day experience was good without the stinky smell. The location is good and the staff members were nice.

I forgot 10 pieces of clothing at the hotel, and I was informed that they couldn't find them. However, I have no doubt that the forgotten place was there. I hope you find it as soon as possible! I think this is absurd! Unbelievable, expensive hotel and they are not responsible for things left in the room.

This is a fantastic hotel. The staff are friendly and accommodating. The hotel is clean and well cared for. It is in a wonderful neighborhood, full of interesting things to see, cafés, and shopping opportunities. It's well connected to the metro. You can get anywhere in Paris. I would enjoy returning to this property and staying here again.