Hotel Canberra dengan Tempat Letak Kereta

Hotel Realm in Canberra was extremely comfortable and had great amenities. The rooms felt modern, stylish, and recently renovated, with everything done to a high standard. The whole hotel has a really nice, polished feel and makes for a very relaxing stay. Honestly, it’s probably one of the best hotels in Canberra — highly recommend.

Great value and comfortable stay. Only 10mins drive from Canberra Central. Room was smaller than expected but very clean and bed was comfortable. We were lucky to have the pool/spa/sauna to ourselves because we went during Winter. Underground parking for only $15/day with unlimited entry and exit. Highly recommend if staying in Canberra.

I booked the pet room with my dog and was really happy with the room. The room is spacious and clean, it also has a backyard for my dog which was really great. I thought I had to pay for parking but the staff told me the parking at the front of the building is free and I was quite lucky and managed to get a spot when I got there. Location is great, not far from CBD and all the resturants so there were lot food choices. Also really loved the building and the garden, will definitely be choosing Mercure next time I am in Canberra.

Good location: 2 tram stops from the city centre, walking distance to restaurants Room size and cleanliness quite good Laundry facility is super (wash machine and dryer free, only have to buy washing powder) Breakfast not worth it - no cheese, no hot chocolate/cocao for kids, no freshly brewed coffee (costs extra)

We booked a room for three people, but initially found that the room only had two sets of amenities, including bottles of water, slippers, and tea cups. After calling the front desk, the issue was gradually resolved. There were spider webs outside the windows, which discouraged us from opening them. The toilet occasionally made unusual noises, possibly when guests in neighboring rooms flushed. My father went swimming, but the locker would not open when he tried to get his clean clothes. We called the front desk for assistance. A staff member eventually came, but the interaction felt rather cold and lacked any sense of apology, despite the inconvenience my father experienced.

clean room and comfy bed. there are only 2 floors and our room is next to a round about and noise during the day could be quite loud. the hotel decor is not so modern with a bath tub and only a shower screen covering half of it so after showers the bathroom floor is completely wet. breakfast was great and staff at the restaurant were patient and attentive to the needs of customers. hotel staff were helpful and service was good overall except that when we checked out the front desk lady was first reluctant to get staff to check my room but told me if anything is missing from the minibar it will be charged to our card and that we have signed an agreement. of course if we have consumed anything we are happy to pay but we would like the room checked when we are still in the hotel premises rather than being told a day later a dozen drinks have gone missing. I wonder why she did not understand my request. she wasn't rude but what she said could be offensive to some people.

The service is below average. We stayed for three nights, only requested room service after the second night, but our bed sheets didn’t get changed, vanity consumables, such as shower cap, cotton tips were ran out but no topup. Had to call reception to get them delivered. The smoke alarm went off in the third night at 3am, never had such bad experience. Only good thing is its location.

Good hotel with decent amenities and an excellent location, but the staff experience was extremely disappointing. We were travelling with a young child and requested a late checkout. They informed us it would be $30 to extend beyond 10 AM, so we agreed. We checked out at 11:45 AM, only to find they had charged $60, which felt unreasonable and misleading. On top of that, housekeeping knocked 3-4 times, and their behaviour was shockingly rude. One staff member even said, “You have 2 minutes, just get out in 2 minutes,” which was completely unprofessional. I’ve stayed in many hotels and have never encountered staff speaking or behaving like this. 0/5 for staff behaviour. If you care about service, I strongly recommend choosing a more reputable hotel. If you’re on a tight budget and only want to stay near Parliament and don’t mind compromising on service, then this place might work - but be prepared for poor staff interactions.

The hotel is close to amenities (shopping centre etc) but has been slowly deteriorating in condition and service over recent years. More recent changes include charging car-parking fees and removal of the restaurant breakfast service. Not up to the standard of other Abode hotels..

The staff were friendly and helpful. Clean room, comfortable bed, wifi, aircon and as a bonus they have a buffet breakfast. Great location with on-site parking included and the German pub right next door for dinner within walking distance