Hotel Zhoushan dengan Tempat Letak Kereta

房間很乾凈，整體佈局很温馨，位置很不錯，對面就是烏石塘景區，邊上也有很多海鮮排擋，去普陀、南沙都很方便，老闆很好，推薦的飯店也都很好吃，酒店九宮格的早餐也很出圈，是下次還會想再來的酒店。

Great experience, great service. Buggy service bring you to your room, restaurant, and even to 观音法坛 for morning lesson. I love their lobby, sandalwood, calm. You may consider this accommodation if you have budget.

An excellent stay on Shengshan Island. Before we even arrived, the owner already contacted us on WeChat with information about our stay and gave us very comprehensive tips for our stay. The hotel is very conveniently located, next to the boat port, the main entry onto Shengshan, and it is just across it. The owner was waiting for us when we arrived off the boat and helped us get our luggage. They have a very convenient luggage lift which means that you don't have to lug anything up the stairs. The hotel feels clean, luxurious, comfy and homely at the same time. It is a family run hotel and the reception is very warm. Our room was very clean and everything that was needed was provided. The view was spectacular from our room (image provided). The bed was very comfy and the lounger was perfect for watching the sea within the comfort of your room. The pool downstairs is great to cool off after a day out exploring. The breakfast provided was very nice and simple, some youtiao (Chinese fried dough, similar to churros), soy milk and sweet and savoury buns. All in all an excellent experience, and we thank the hosts for everything.

The building is on top of a small hill so the views are fantastic, however on sunny days the room becomes quite hot if you leave the curtains open for too long. Friendly staff, the room is very spacious and clean, the breakfast is great too.

同作為酒店人，這家民宿真的非常推薦。每次來普陀山都訂他家。房間整潔，床品乾淨。老闆特別熱情，冬天來可以安排接送至碼頭或者機場。 我覺得能做好民宿的最重要條件，除了最基本的運營及衞生，更重要的是老闆將心比心的待客之道。 來這家店的人都是帶着笑意及滿足離開普陀山的，祝老闆越來越好～

We love everything about Healray Collection. Our flight arrived late, and took a late ferry over to the Island. Luckily they had shuttle service from and to Ferry, which made it so much easier than calling a car service. When we arrived, they assisted us unloading the luggage. Our room got excellent view and could see the Guan Yin statue from our room. I'm OCD, so cleanliness is very important to me and I approved. We booked two nights, sadly we were only able to stay one night due to a Gale warning. The hotel had such a great customer service, when we were sightseeing, they gave us a call to inform us that they received a Gale warning and that the ferry will not operate the next day. They gave us an option to stay or refund us the one night if we wished to checkout to catch the ferry. They were very helpful and resourceful in that respect. The manager Zhou Min reached out to our online booking to verify our refund. We were very pleased and amazed with their extraordinary service. I personally would definitely refer and book with them again. I care about service and they have one of the best service I've had experienced.

Absolutely incredible stay! The best we’ve had in China. The hotel staff were very helpful and attentive. They formed a WeChat group to help us to communicate, order food, to if we had any questions. The food is absolutely top quality, huge portions and delicious,highly recommend having lunch or dinner here at least once (make sure to place your order 1 day in advance). Good breakfast, even though few European style options. The swimming pool is very clean and absolutely huge with amazing views over the sea and town. Room is very clean, service is good, ver Yu good quality shower gel and shampoo, and anything we needed was brought to us very quickly. The location is the best on the island - a little remote but along the most beautiful stretch of road. You can rent an e-bike right in the car park and the national parks are very close (10 minutes away). Very peaceful stay, felt very at home there. Our favourite feature was the amount to plants in the hotel - smell amazing and make it feel very welcoming. There is also access to a small beach - like your own private entrance to the sea.

Service by the guy who picked us up from the airport is excellent. 10/10!!! Our luggage was damaged during the flight, he called someone to help us repair it. We were short on time for the ferry sailing to Mt Putuo due the weather conditions, that day sailings will be cancelled, (we got to chat in the van when he picked us up from the airport), he said we can just leave the luggages at the front desk and then hurriedly sent us to the port, good thing we made it. That's superb customer service!!! He didn't even want to get a tip, eventually we gave him some dried mango packs from the Philippines. The front desk guy though is a different story, he was super slow, did not know how to handle checking in of foreign passport holders I think. He has our passports and had to ask us our birthdays!! It was also difficult for him to understand the visa dates (expiry and issue dates), and he kept on asking when we arrived, it is just there stamped opposite the visa page, we just actually arrived that day, this is our first hotel. Anyway, free pick up from the airport is best and free sending to the port and then lastly also to the bus station. Great service.

Absolutely unacceptable experience. This was one of the most disappointing hotel experiences I’ve ever encountered. We were never been told that the air-conditioning would be turned off during the night. Because of this decision, two of my family members overheated and their faces turned red, and eventually everyone in the room developed a fever. When we went to the counter to ask for help, we were told that the hotel shuts off the aircond because “most customers prefer a 养生 environment.” This excuse is completely unacceptable. If some guests want warmer temperatures, they can adjust it on their own. Turning off the air-conditioning for all guests is irresponsible. Instead of solving the issue, the staff pushed blame around, avoided accountability, and finally offered us a fan as a “solution” , after we had already paid full price for a room that should have proper cooling. Only when I finally raised my voice and demanded to speak to the manager ,they decide to turn the aircond back on. What’s the point of staying here If guests have to fight just to get normal air-conditioning, what kind of hotel is this? This whole experience completely ruined my trip. The front desk service was equally disappointing. They were unfriendly, unresponsive, and dismissive. They ignored us while chatting among themselves and only responded when I raised my voice. This behaviour falls far below professional standards. I have stayed in many hotels, and I have never experienced such unprofessional and irresponsible service. I do not recommend this hotel.

酒店服務非常熱情，給我們介紹各個景點，有什麼需求也都能滿足。一次非常棒的入住體驗，房間性價比也特別高，並且衞生方面也非常乾淨。推薦推薦 另外感謝前台的熱情推薦 是一次非常棒的出遊體驗。