Hotel Zhoushan dengan Tempat Letak Kereta

The building is on top of a small hill so the views are fantastic, however on sunny days the room becomes quite hot if you leave the curtains open for too long. Friendly staff, the room is very spacious and clean, the breakfast is great too.

房間很乾凈，整體佈局很温馨，位置很不錯，對面就是烏石塘景區，邊上也有很多海鮮排擋，去普陀、南沙都很方便，老闆很好，推薦的飯店也都很好吃，酒店九宮格的早餐也很出圈，是下次還會想再來的酒店。

Love everything about the hotel. The breakfast and lunch were very good and delicious and luxury eventhough it was vegetarian food. The landscape was green and so quiet. Beautiful garden around our rooms. Perfect for recharge our energy and refresh our soul and mind. Location is very near and in walking distance to Guanyin Fajie.’

An excellent stay on Shengshan Island. Before we even arrived, the owner already contacted us on WeChat with information about our stay and gave us very comprehensive tips for our stay. The hotel is very conveniently located, next to the boat port, the main entry onto Shengshan, and it is just across it. The owner was waiting for us when we arrived off the boat and helped us get our luggage. They have a very convenient luggage lift which means that you don't have to lug anything up the stairs. The hotel feels clean, luxurious, comfy and homely at the same time. It is a family run hotel and the reception is very warm. Our room was very clean and everything that was needed was provided. The view was spectacular from our room (image provided). The bed was very comfy and the lounger was perfect for watching the sea within the comfort of your room. The pool downstairs is great to cool off after a day out exploring. The breakfast provided was very nice and simple, some youtiao (Chinese fried dough, similar to churros), soy milk and sweet and savoury buns. All in all an excellent experience, and we thank the hosts for everything.

We loved the customer service. Due to gale warning, we arrived a day early. The hotel got a shuttle service to and from Ferry/airport. We arrived late and the weather wasn't the greatest, but the owner were willing to drive us to get food and offer to pickup. After a long day of rushing from one island to another, we much needed a foot massage. Due to the bad weather, the owner was so nice to offer to drive us to a massage parlor and pick us up after. This is some excellent service you don't see often. The hotel doesn't have elevator, but it's not really an issue for us. The rooms were clean and neat. I could see the temple from my room. This place is in a community, but not far from alot of places. It's walking distance to rent a moped, If you could ride a moped, I 100% recommend it. You could use Wechat/Alipay to rent it. We rent it to ride everywhere. It's very safe. I would definitely book with them again and recommend this place to stay if you are planning to visit the island.

We love everything about Healray Collection. Our flight arrived late, and took a late ferry over to the Island. Luckily they had shuttle service from and to Ferry, which made it so much easier than calling a car service. When we arrived, they assisted us unloading the luggage. Our room got excellent view and could see the Guan Yin statue from our room. I'm OCD, so cleanliness is very important to me and I approved. We booked two nights, sadly we were only able to stay one night due to a Gale warning. The hotel had such a great customer service, when we were sightseeing, they gave us a call to inform us that they received a Gale warning and that the ferry will not operate the next day. They gave us an option to stay or refund us the one night if we wished to checkout to catch the ferry. They were very helpful and resourceful in that respect. The manager Zhou Min reached out to our online booking to verify our refund. We were very pleased and amazed with their extraordinary service. I personally would definitely refer and book with them again. I care about service and they have one of the best service I've had experienced.

Отличный отель, вкусная еда с очень большими порциями, чудесный вид, большой и чистый бассейн. Невероятно приветливые, внимательные и доброжелательные сотрудники, которые помогают с решением абсолютно любых вопросов😊

Service by the guy who picked us up from the airport is excellent. 10/10!!! Our luggage was damaged during the flight, he called someone to help us repair it. We were short on time for the ferry sailing to Mt Putuo due the weather conditions, that day sailings will be cancelled, (we got to chat in the van when he picked us up from the airport), he said we can just leave the luggages at the front desk and then hurriedly sent us to the port, good thing we made it. That's superb customer service!!! He didn't even want to get a tip, eventually we gave him some dried mango packs from the Philippines. The front desk guy though is a different story, he was super slow, did not know how to handle checking in of foreign passport holders I think. He has our passports and had to ask us our birthdays!! It was also difficult for him to understand the visa dates (expiry and issue dates), and he kept on asking when we arrived, it is just there stamped opposite the visa page, we just actually arrived that day, this is our first hotel. Anyway, free pick up from the airport is best and free sending to the port and then lastly also to the bus station. Great service.

Absolutely unacceptable experience. This was one of the most disappointing hotel experiences I’ve ever encountered. We were never been told that the air-conditioning would be turned off during the night. Because of this decision, two of my family members overheated and their faces turned red, and eventually everyone in the room developed a fever. When we went to the counter to ask for help, we were told that the hotel shuts off the aircond because “most customers prefer a 养生 environment.” This excuse is completely unacceptable. If some guests want warmer temperatures, they can adjust it on their own. Turning off the air-conditioning for all guests is irresponsible. Instead of solving the issue, the staff pushed blame around, avoided accountability, and finally offered us a fan as a “solution” , after we had already paid full price for a room that should have proper cooling. Only when I finally raised my voice and demanded to speak to the manager ,they decide to turn the aircond back on. What’s the point of staying here If guests have to fight just to get normal air-conditioning, what kind of hotel is this? This whole experience completely ruined my trip. The front desk service was equally disappointing. They were unfriendly, unresponsive, and dismissive. They ignored us while chatting among themselves and only responded when I raised my voice. This behaviour falls far below professional standards. I have stayed in many hotels, and I have never experienced such unprofessional and irresponsible service. I do not recommend this hotel.

酒店服務非常熱情，給我們介紹各個景點，有什麼需求也都能滿足。一次非常棒的入住體驗，房間性價比也特別高，並且衞生方面也非常乾淨。推薦推薦 另外感謝前台的熱情推薦 是一次非常棒的出遊體驗。