Hotel Barcelona dengan Tempat Letak Kereta

As a repeat guest of Catalonia Hotels & Resorts (I’ve stayed at Catalonia Square 4* Sup several times and consider myself a loyal member of the chain), I had high expectations when booking Catalonia Passeig de Gràcia 4*. Unfortunately, this stay was a complete letdown. I’ll start with the positives: the location is excellent, and the room itself was clean and comfortable. Beyond that, however, there was a striking absence of genuine hospitality. The luggage delivery service felt staged and carried an obvious expectation of tips, more reminiscent of a comedic trope than professional hotel service. As a returning guest, I received zero acknowledgment or mention of any loyalty recognition. To make matters worse, the reception staff at checkout didn’t even bother to say “thank you” or “goodbye.” The overall demeanor felt indifferent, as though accommodating guests was a burden rather than their responsibility. What’s particularly concerning is the complete lack of transparency regarding costs. Trip.com does not receive the full pricing breakdown from the hotel, which results in misleading booking conditions. There was absolutely no mention of a required deposit during the reservation process. Yet, I was charged a €200 hold for a two-night stay, allegedly to cover minibar charges or potential room damage. At checkout, no one inspected the room. If there’s no verification process, what is the real purpose of withholding funds? It felt less like a standard safeguard and more like an unnecessary financial hurdle. Even more troubling was the city tax discrepancy. My booking voucher clearly stated a €12.45 tourist tax, but I was charged €19.50 upon departure. When I questioned the difference, I received no explanation and was not provided with an official receipt. For a 4-star property, this level of billing opacity is unacceptable. The hotel’s policies and general atmosphere feel rigidly outdated, evoking 19th-century formality without any of the accompanying warmth or modern guest care. Finally, the breakfast was notably underwhelming: limited selection, repetitive, and well below the standard expected at this price point. While my previous experiences at Catalonia Square have always been positive and professional, Catalonia Passeig de Gràcia failed to meet even basic standards of courtesy, transparency, and service. I strongly advise future guests to verify all fees directly with the hotel before arrival and to keep detailed records of any charges. Until management addresses these operational gaps, I cannot recommend this property to fellow travelers or to loyal guests of the Catalonia chain.

Not my first stay, definitely won’t be my last. The hotel is in a good location for exploring, it’s quiet, clean and welcoming. As always, the hotel team are a delight to deal with, especially for those like me who do not speak Spanish and need occasional advice. Highly recommended!

I stayed here for three nights and was quite disappointed with the experience. First of all, there was no kettle and no complimentary drinking water provided. The water bottles inside the fridge looked like they were free, but it turned out they were charged separately—something we only discovered at checkout, which felt very misleading. On the second day, the sink became clogged, and later that evening we even had electrical issues in the room. And also no fresh towels were provided through this day. Even the cheap instant coffee from the in-room coffee machine wasn’t complimentary—you have to pay extra for that too. Finally, be aware that the sauna is not located inside the hotel itself. You actually need to cross the street to access it, which was quite inconvenient. Overall, the facilities and service didn’t meet expectations, especially for the price. I would not recommend this hotel unless they improve transparency and basic guest comfort.

The hotel is very new and has nice rooms with a great view on the higher floors. Especially the balcony is nice. The rooms are spacious and bright, equipped with all necessities like a safe or a hairdryer. For special equipment like a kettle you need only ask at reception. The check in was quick and convenient, rooms can be reached quickly by elevator. There is one restaurant and one Café, the breakfast buffet in the restaurant is rich and tasty. Also the rooftop bar with an indoor and outdoor are including the small infinity pool is great, but I imagine it being crowded during high season. The location of the hotel is decent yet not perfect. It is roughly a 5-10 min walk to the nearest Tram or Subway station (probably El Maresme Forum) and there is also a big shopping mall. The beach is a 20 min walk, alternatively you can use bus H16 only 5 min from the hotel to get to most beach areas along the coast. There are also some small shops and bars nearby, but not the best. Now the downside, the hotel seems to be next to a rundown living quarter with shady people hanging around. To get from the hotel to the city by subway or tram, plan around 25-30 min. The service was friendly and the room was cleaned very well every day. Only once it happened that at around 11:30 a hotel employee knocked our door angrily and said loudly „Checkout“, but we have booked for several more days. He apologized after I told him, obviously he got the wrong room, but still this communication error shouldn’t happen in a 4star hotel. Also one day we didn’t receive the free bottle of water even though we disposed of the previous empty one. Besides that, everything was good. All in all I would recommend this hotel for its nice views over the city, the new and clean rooms and the competitive prices. The city as well as the beach require 15-30 minutes travel time on public transportation, so a Hola Barcelona card is recommended.

Pleasant Surprise in the Heart of Barcelona Rating:4/5 Stars Date of Stay:August 2024 --- Summary: We had a short break in Barcelona this week and were looking for a clean, well-located room, and that’s exactly what we got. The Park Hotel was a pleasant surprise and definitely shouldn’t be judged by its facade—we were truly impressed. Room: Our room on the sixth floor was spacious for a city hotel and had all the amenities you’d expect. The bed was particularly comfortable, and the pillows were firm and supportive—none of those mushy, overly soft ones you often find in hotels. The bathroom was well-equipped, though it might be a bit tight for larger guests. Cleanliness: The room was cleaned regularly, and any requests we had were promptly addressed. The pool area was also well-maintained, and the shower room available on our departure day was spotless, making our stay even more comfortable. Service: The service was reasonable overall. The staff managed multiple tasks at once, and although they sometimes appeared a bit stressed, they were always prompt, polite, and made us feel welcome throughout our stay. Location: The location is perfect for exploring Barcelona. It’s within easy walking distance of Barceloneta, Port Vell, and the El Born district. Plus, the hotel is directly opposite the train station, which made our day trip to Sitges incredibly convenient. Facilities: The hotel’s rooftop pool is a nice feature, with about 14 chairs available for sunbathing. The area gets busy in the mid-afternoon, especially when the summer sun is at its peak. The pool itself is a perfect size for a quick cool-down after exploring the city. Food and Drink: We had breakfast included with our booking, which offered all the basics you’d expect from a hotel breakfast. It was a good way to start the day and provided enough variety to fuel up before heading out. Value for Money: The Park Hotel offered excellent value for money, given its location, comfort, and amenities. Tips/Recommendations: This hotel is ideal if you enjoy a trendy food and cocktail scene combined with the bustling beach atmosphere. It’s a great base for exploring the best of what Barcelona has to offer. We would definitely return to the Park Hotel on our next visit to Barcelona.

I really like the location of the hotel, exactly at the main station in Barcelona, so it's easier to go to the regional trains, and also the metro. So even if you're not at the center like L'Eixemple, you're just one step away from the metro and busses that take you there. If you're not a first timer in Barcelona and you want to see the nearby regions, this is the perfect hotel as you can easily access the train station for a day trip out of the city. There is a lot of construction happening in the station, but luckily I have a room that did not have the construction view, instead, I got the nice city view room. But not too worry, you can't even hear the sound from the outside. Facilities, amenities, & hotel staff were all amazing and nice. One to highlight as well is the pillows, so comfortable, they even have the description of each pillows, a very nice touch.

This hotel does not worth the price The AC in the room is very old So it makes so much noise The toilet has only one hook There are four towel and I have nowhere to hang them after using The toilet seat belt is so close to the wall The shower door cannot shut tightly, there is a gap, all shower water spilling out No complimentary water

Such a bargain! The hotel was amazing and great value for money. The receptionists were lovely and really made our stay worthwhile. Amazing location! And they even had a swimming pool available for us to use!!!! Would definitely go bac

Good location, space is fine for couples travellers. The reception is behind the hotel room which is little challenging to locate (next to the McD signboard). Reception is very nice, breakfast is a buffet style and have good variety of choices!

The staff were genuinely lovely and welcoming, which we really appreciated. However, there were several aspects of our stay that left us disappointed. Firstly, the room we stayed in didn’t quite match the photos we had seen online, which gave us different expectations. We had requested a double bed, and while I understand this is subject to availability, we were still a bit let down that it wasn’t accommodated. The biggest issue for us was the cleanliness of the room. There was noticeable dust throughout, and the bathtub had visible stains or scratches. More concerning was the toilet, which had marks underneath the seat that suggested it hadn’t been properly cleaned. Additionally, I was expecting a shower rather than just a bathtub, which wasn’t ideal. Regarding the facilities, the swimming pool appeared to be open, but the water was freezing, which made it unusable. There were also no lounge chairs by the pool, which made us question whether it was actually in use, though we were never informed otherwise. We had to specifically request access to the sauna, but after the experience with the pool, we didn’t see much point in using it. Overall, while the staff were great, the stay didn’t quite live up to expectations—mainly due to the cleanliness and the limited use of the amenities.