Hotel dengan Khidmat Ambil/Hantar di Barcelona

Checking in was good and we thought we were in for a great stay. After that it was sadly downhill all the way. Rooms ok but basic, and upgrading to a Suite is definitely not worth the extra money. Take earplugs as the noise from the roads, restaurants, bin emptying etc is constant. The bar was not opened for our whole stay, and the staff were very dismissive when we questioned why it was not available. One receptionist just shrugged his shoulders and looked back down to his paperwork. After check in they barely acknowledged us as we came and went. No air conditioning in the rooms so we had to leave windows wide open at night - cannot imagine what it would be like in summer. No tea and coffee making facility in the room. No outside space to use unless you go down the road to the sister hotel. Basically confined to your room, and you had to go out to find all your food and drink as there was no Room Service on offer either.

Incredible service and reception, the rooms are super spacious and have a good area for working. The only small downside is that the music in the hall is played too loud so important calls cannot be taken from there,

Firstly, it's too pricey and doesn't really offer good value. It feels very hot even after adjusting the temperature to the lowest setting (19 degrees Celsius being the lowest possible). The room is a bit old, and water flows out from the shower room while showering. The bathroom area is extremely dark. This package cost me around $6K HKD, and I can confidently say it doesn't compare well to other new 5-star hotels in Barcelona. The best thing about W is the bar/restaurant on the 26th floor. The staff is generally rude and impolite, possibly including some of the security staff. The reception staff assisting with check-in are also unfriendly, possibly due to a large number of guests waiting.

My daughter is currently studying abroad, and for her spring break we had planned on meeting in Barcelona, where neither of us had visited before. Freezing temperatures and snow in the United States unfortunately tampered with our plans, and I was then detained and unable to join her. At first I was nervous, but the Hotel Arts took amazing care of my daughter as she experienced her first solo vacation - and loved every moment. From all she has told me, it sounds like the Hotel Arts made a safe, comfortable, and enjoyable experience in every way. Special shout out to the incredible bar staff in the lobby bar who gave her an amazing list of restaurants, bars, and site recommendations. Bartenders Alex, Nicola and Diego, whose service went above and beyond, by her report, were welcoming, gracious, and terrific hosts. My daughter also tells me the woman who helped her with check in and check out was wonderfully friendly and helped her arrange a taxi for her departure and also gave some local tips. Her name, however, seemed Catalan and my daughter cannot remember how to spell it. On check-in my daughter was given both a spa and drink voucher, both of which were very much appreciated, and put to good use. In the room as well, was a lovely gift of fresh clementines, which I am told tasted wonderful. The location of the Hotel Arts is also perfect, sitting on the beach and close to attractions and public transportation. The amenities were also wonderful, and the gym was clean, spacious, and had lovely equipment. The property itself is gorgeous, with astounding views of the Mediterranean. This hotel truly held up to Ritz Carlton and 5 star standard, and every part of her experience far exceeded expectations. She couldn’t have been in safer hands and I am so glad she has such a good experience at the Hotel Art. She recommends it so highly that we are now changing our summer vacation plans from France to Barcelona. we look very much to returning to this amazing property!

酒店的出色表現為我們這次春節西班牙之行增加很多驚喜。酒店有為春節期間中國客人準備的特別伴手禮。酒店的洗浴產品也是西班牙奢華品牌。特別值得表揚的是人員服務，尤其是臨行前門口禮賓的Alex給我們留下非常好的印象。積極 熱情 人帥 貼心。

Hotel yang hebat terletak tidak jauh dari pantai. Kakitangan sentiasa bersedia dan sentiasa memastikan untuk menjawab permintaan kami. Bilik tidur dan bilik mandi yang luas, penghawa dingin yang sangat senyap untuk malam yang sejuk dan tenang. Gim tersedia. Kolam renang yang indah dengan kerusi geladak, katil Bali untuk berehat di bawah sinar matahari. Satu-satunya kelemahan: hotel ini agak jauh dari pusat bandar Barcelona. Nasib baik ia dilayan dengan baik oleh pengangkutan awam (metro, trem, bas)

The hotel is luxurious, amazing location, amazing friendly staff and gives you sense of high security. Walking distance from everything you need!

The hotel photos are the same as the real things, very clean and the service is also very good. The hotel staff delivery of toiletries are very inmate packaging, they offered two quality goods brand of toothpaste; the cleaning service is also thoughtful, they even put away the phone charging cable. The nut chocolate gift before the return trip was delicious！ it’s just strange that such a good hotel has such a low rating? I was very surprised that I booked such a good hotel to spend my holiday in Barcelona. I wrote a good review here, but I hope not to raise the price of this hotel ~hahaha

Excellent hotel and value for money. The place is very well located, 5 minutes walk from the Sagrada Familia and 2 different metro stations, making it very convenient to move around the city. Rooms are spacious and well equipped, staff is friendly and dedicated, and the breakfast buffet is GREAT ! Definitely a good place to stay when visiting Barcelona.

This hotel had a nicer interior than expected and the rooms were great. Spacious and modern. It’s an airport hotel, but still has a good connection to the city with a bus right outside taking you into the heart of Barcelona. There is also a free shuttle from the airport. Would certainly stay again.