Hotel Kyoto dengan Tempat Letak Kereta

This was our first time staying in the Gion area, and Hotel the Celestine truly elevated the experience. The atmosphere is calm, elegant and very Kyoto. From check in to departure, everything felt smooth and professionally handled. The cleanliness was impeccable. The room was thoughtfully arranged with a perfect balance of modern comfort and traditional Japanese touches. Beds were extremely comfortable and the space felt well planned, not cramped like many city hotels. What makes this hotel special is the location. Stepping outside places you immediately in the charm of old Kyoto. Walking through Gion in the early morning before the crowds arrive was unforgettable. Service deserves special mention. The team was polite, warm and always ready to assist with genuine hospitality. A beautiful property for anyone who appreciates quiet luxury in a prime cultural setting. We would gladly stay again.

We are highly recommend to stay in this hotel, while the location, room size, cleanliness, design, and service are excellent. Moreover, the breakfast style is enough to choose, you can either enjoy in western or Japanese style breakfast per day. And we have encountered a traffic jam issue when we are coming back from Nara Station, something bad happened and the train was suddenly stopped. So we cannot be able to back to hotel on time for retrieving our packed luggages in room. We called to the hotel and explained this unexpected situation. The staffs show understand and offered free late check out one more hour for us, we know it is not easy to have free late check out at Japan but they did treat us so well. Thank you so much, we appreciated and we will stay in future as well. Thank you!

We absolutely loved this place. The free perks offered by the hotel makes one feel so welcomed. My kids enjoyed the delicious ice cream and free ramen. Extra comfy pillows and yukata for men/women and kids were offered. The onsen bath was good too! We didnt need to wait long to use the private baths as there were 5 in total. Rooms are so huge and comfortable! Highly recommended.

Everything was good except the service in hotel restaurants, which was exceptionally bad: 1) breakfast: waited for food for 40 mins, reminded the server 2 times - still nothing; 2) bar: a too long wait for a cocktail. the server said that as apology said cocktail won’t be in included in the bill… but it was there; 3) afternoon tea: told the staff that I dislike dairy products, but have no allergy. So, for example I can eat most sweets, but not the ones with a strong taste of mascarpone cream. In the end they gave me just a plate of fruit and when I remninded them of the above they… did nothing ) I stayed at this hotel and had afternoon tea there last year too - everything was fine then. All of the above are 3 different restaurants inside the hotel, so I wouldn’t recommend going to any restaurant there. In all other aspects except services related to food the hotel is good.

Outstanding experience at Hotel Granvia Kyoto. Staying here made our Kyoto trip effortless, especially with the hotel located right above Kyoto Station. Trains, buses and shopping are just steps away, which saved us so much time and energy. The hospitality was excellent. The staff were polite, attentive and very efficient, making us feel welcomed immediately. Check in was smooth and the overall service throughout our stay was consistently professional. The room was spacious, spotless and very comfortable, perfect for resting after a full day of sightseeing. This hotel combines prime location with refined service and comfort. I would gladly stay here again and highly recommend it to anyone visiting Kyoto. Truly a five star experience.

Everything was superb with the one exception, for an onsen hotel that have one of the selling point, in room onsen bath, the water was just regular hot water, why would I need to stay at an onsen hotel with in room onsen bath if any bathtub with hot water would do? Trip.com site did not specify that it wasn’t hot spring water. But luckily there was a better room with actual hot spring water supplied to the room available for upgrade, so I spent the extra to make my stay absolutely perfectly memorable.

The walk to the hotel is inconvenient if we have big luggages. The hotel room is old but we love the room space. With 3 beds, we have plenty of walking space. We enjoyed the spacious bathroom. The hotel staffs should proactively ask if we are member of its hotel group. We bought souvenirs and forgot to show our member to get a discount.

A nice environment which welcomes you as you arrived. Staff is friendly especially the concierge staff who are very helpful with taxi assistance. Hotel provides shuttle bus to and from Kyoto station, which is very convenient. The only downside was the location is quite a distant away from Kyoto station which is not really walkable.

It is a very nice hotel with attentive staff! The hotel is about a 7 minutes walk from Kyoto station. It’s a very convenient place to stay if you’re catching an early train or arriving from a late one. I don’t know if I’d recommend it for a longer stay since the area is quite boring. There’s plenty of restaurants and shops within the station but they’re very crowded and more expensive. It’s also quite far away from the main sights of Kyoto, so for a longer stay I’d recommend staying downtown. The included room amenities are good but nothing special. There’s shaving kits, towels, haircare, skincare, tea, water, and yukata robes (the robes are not souvenirs). There’s a pool, a spa area, and a restaurant, which all have an additional fee. My room was clean, but I found some scuff marks on the walls and a crack in my bathtub. From Kyoto station you can see Kyoto tower but it’s not an amazing sight hahaha. It takes about 25 minutes to downtown Kyoto from the hote

Hotel was in an ideal location and convenient to walk from Kujo station (which is less crowded than Kyoto Station) and beside a convenience store. Staff who checked in us was patient and kindly explained the calculation for the kyoto accommodation tax. We opted for no daily cleaning service which gave us a discount, instead new towels were hanged outside our door each day. The dining area was alright and we were able to find seats at the timing we went though it might be more crowded at certain times. Breakfast buffet had a good spread and the dinner menu was alright. The rooms I got were away from the road so it was quiet and since it was spring time, it didn't feel too hot/cold. The aircon in the room can be set to heater mode. The roads leading to the hotel are relatively quiet with fewer shops.