Hotel Amsterdam dengan Tempat Letak Kereta

酒店位置非常便利，就在市中心大部份旅遊景點步行就可以達到，酒店員工非常有禮貌，每天打掃房間也非常整潔，極力建議的一間酒店，下次再來一定入住👍

Great location, walking distance to bus to Keukenhof, tram and Sprinter connections to the airport. The room is clean, staffs are professional. great stay

We stayed in double room with extra sofa bed and it was good value for money. The room was decent size for three persons and it was absolutely nice, modern, clean and well equipped. If you’re coming to this hotel, you don’t need to bring hair dryer as there is regular hair dryer instead of hair blower in the bathroom. The staff was super welcoming and nice. Bonus - there is coffee company nearby if you don’t get breakfast in the hotel.

Amazing service and care . Such lovely staff who appeared to really really care . Thank you

I visited Bunk with two friends on a city break to Amsterdam. We had a lovely experience. We were able make use of lockers while waiting to check in, €5 for 6 hours, which was perfect as we had arrived early in the morning. The location of the hostel is ideal. It is a 5 minute walk from Noorderpark Metro station, which is one stop from the Centraal Station. We were close enough that getting into the city centre was convenient, but far enough out that the noise level was not too much when trying to sleep! The hostel is very close to a supermarket, as well as other shops such as Hema and Etos, and a very lovely bakery. It is a lovely neighbourhood and we never felt unsafe there. We stayed in a 3 person private room, which was cozy, but for what we needed it for, perfect! My only advice would be not to book this room if you are not comfortable and close to those you are staying with! The toilet and shower area has frosted glass, but you can still see a lot from outside the bathroom area, and we often either used the toilet downstairs or asked the others to leave the room while we showered as we felt more comfortable that way. Maybe other people would be more okay with this, but this is what worked for us. The staff are very helpful. We had issues with things getting stuck in the vending machines and they opened them up for us no problem. The sheets on my bed had slight staining, however it was nothing major. Other than this, the room was very clean. I would recommend Bunk, especially the room we had, to a group of friends on a trip to Amsterdam, and looking for a place which is very central but not too noisy and busy. Thanks to all the staff who made our travels a pleasant experience!

Here’s a firm, professional complaint that clearly states your concerns without making it unnecessarily aggressive. It focuses on the issues you described and requests a formal investigation. Dear Hotel Manager, I am writing to formally express my deep dissatisfaction with the treatment I received during my recent stay at your hotel. This experience has been one of the most humiliating and unprofessional hotel experiences I have ever encountered. Firstly, I was charged €250 for smoking in the room. While I understand that hotels have strict no-smoking policies and I am willing to accept the applicable penalty if a violation occurred, nothing justifies the way your staff handled the situation. Despite me clearly instructing your staff not to enter my room, they forcefully entered without my permission. At that moment, I was not properly dressed, making the situation extremely embarrassing and a serious invasion of my privacy. This conduct was completely unacceptable. Furthermore, during this interaction, two members of your staff spoke to me in Dutch in what appeared to be an abusive and mocking manner. Although I do not understand Dutch, their tone, gestures, and overall behaviour were intimidating, disrespectful, and deeply humiliating. No guest should ever be treated in such a degrading way. The second issue concerns my food delivery. I had ordered food late at night, and it was left at the reception. When I went to collect it a few hours later, I was informed that the food had been thrown away. I was never contacted, no attempt was made to inform me that my order had arrived, and no explanation was provided as to why my personal property had been discarded. This is completely unacceptable and demonstrates a shocking lack of respect for guests and their belongings. The combination of these incidents reflects an alarming lack of professionalism, respect for guest privacy, and basic customer service standards. I expect the following: 1. A formal investigation into the conduct of the staff involved. 2. A written explanation as to why my room was entered against my explicit instructions. 3. An explanation as to why my food delivery was disposed of without my consent or any attempt to contact me. 4. An apology addressing the unacceptable treatment I experienced. 5. A review of your staff’s conduct and training to ensure that no other guest is subjected to such behaviour. I chose Mövenpick expecting a high standard of hospitality. Instead, I left feeling disrespected, humiliated, and extremely disappointed. I look forward to receiving your prompt response and an explanation regarding these serious matters. Yours sincerely, Lauv Jaiswal If you intend to escalate this to Mövenpick’s corporate customer relations or to post it as a public review, I can also help you draft a stronger version suitable for those channels.

There wasn’t a kettle in the room & mineral water are not provided. So amenities are at its minimal. Room service needs to be request but they just top up towels generally. Overall, it is convenient as the metro is right infront of the accommodation.

We was greeted with warm smiling faces. The hotels main entrance, communal area was really clean and welcoming. The check-in was done really quickly as 2 hours before usual check-in which was perfect as was had a toddler with us plus lugage. The room was beautiful, clean and exactly good size for us. Bathroom was really clean. Room smelled fresh. We had breakfast each morning and it was a lovely open buffet with alot of choices, warm and fresh food. The dining area, bar area was really big, clean and welcoming. We enjoyed our 2 nights/3days stay. Definitely would recommend. Its not really far from Central station as well so perfect.

Thank you thank you guys I enjoyed my stay in the hotel, services, staff very nice very welcoming they change my room and everyday they clean the room room with nice view . I highly recommend this hotel bcoz of service and approximity of all city and staff helping everybody how to go which transport you can take just ask them. ❤️

I was a bit worried after booking this hotel due to the bad reviews I saw but honestly my experience was absolutely fine. The room and bed was clean. It was quiet and the location was excellent. I was able to walk to everything but there’s a metro right outside too. The bed was comfortable. The staff were really friendly and helpful