Hotel Urubamba dengan Tempat Letak Kereta

Doesn’t meet Belmond expectations. 1. Food is average, the same we had in a small village, change a chef, not tasty at all. 2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible? 3. Welcome is not in Belmond style: no champagne or good chocolate. 4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking???? 5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst. 6. Stuff is not well trained, communication is super artificial. Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.

Cleaning lady friendly and helpful. Owners who normally run the place out of town. Hotel is about 10 minute walk to town. Most of the road to plaza is paved. I ate at a very good restaurant in plaza. Almost all the restaurants offer excellent views and vegetarian options. The hotel has glorious views from the rooftop where they serve breakfast daily. There is coffee available or hot water 24x7. The area is quite except for cows mooing. Internet excellent. Hot shower excellent. Eggs made to order for breakfast. Google translate needed at hotel + in town. Wish all hotels offered filtered water. This would reduce the daily purchase of plastic bottled water. I enjoyed my stay.

The lodge is clean with friendly staff. Water pressure is a little weak but overall it's a nice and comfortable stay.

The hotel is amazing!!! It’s little far away from the city, but is worth it! We really enjoyed! And we really recommend it.

Неплохой отель. Вода в душе чуть тёплая, но очень тёплые одеяла. Переночевать нормально

Overall a nice stay however we arrived late and there was nobody in the check in area. Took us a long time to check in as we had to wait in the dark

honestly such a dilemma to review! It's near the train to Machu so that's awesome! Also they helped us pack a super nice breakfast with water and we are so thankful! However the room was infested with insects and I got a shock of my life!! Like a lot of flying insects and we couldn't do anything about it. The people are nice too and price so reasonable! So it's really dilemma to review !

Отель в на центральной улице городка, сам очень симпатичный с хорошим ремонтом. Хорошая горячая вода с отличным напором. У нас был номер с видом на реку. Недостатки такие: во время нашего пребывания шёл ремонт, и с утра до вечера проводились шумные работы, это было утомительно и не уместно. В первый день завтрак был анонсирован с 8.00 до 9.00, что довольно странно для отеля. Мы пришли к 8.00, потому что в 8.30 нам надо было уехать, и нам сказали, что горячий завтрак будет готов только к 8.30. Мы не могли ждать, и нам выдали сухой паек, что конечно мило, но довольно странно. Во второй день завтрак был с 7.00 до 9.00, он был обильный и вкусный. Такое чувство, что отель сам по себе классный, но у него проблемы с менеджментом.