Hotel Bacolod dengan Tempat Letak Kereta

We enjoyed our quick getaway thanks to this hotel being in the heart of the city. We arrived early in the morning and I was so surprised they were able to check us in at 9AM. Superb! The room was pristine and breakfast choices varied. Although, I hope they had more protein than just bacon and sausage, perhaps something less processed. But regardless, I enjoyed the other options and the bacon, yes. Pool is 4ft deep so I didn’t have to worry about my shorty self, lol. Oh and our room had the lagoon view so that was nice. It would have been nicer if they had the fountain lights at night though. Perhaps another time. Would love to come again should we visit Bacolod next time.

1000% great staff ! Little bit of a logistical nightmare but overall the rooms very nice but if you require a smart tv book the highest room available and if not kind of out of luck . The staff did eventually make things right but the bedroom still did not have smart tv to be viewed from the bed . Overall good hotel just check rooms befor booking .

We stayed here for just one night, and honestly, it felt way too short. The staff were so kind and welcoming, which immediately made us feel comfortable. The room was cozy, clean, and had everything we needed for a relaxing stay and their food was great. I really wish we had more time to enjoy the hotel and its amenities because it definitely left a great impression. I’ll be looking forward to coming back for a longer stay next time!

Cleanliness probably the best so far... place safe and nearby to robinson.mall employess very professional ill recommend this hotel. west town hotel price very cheap and affordable...

I have mixed feelings about our recent stay. On many fronts, this hotel hits the mark perfectly, but a significant issue with the room layout left our group feeling a bit frustrated. The Positives The Staff: Truly the highlight of the stay. Everyone we encountered was incredibly kind, professional, and helpful. Value: Generally speaking, the prices are very reasonable for the level of service and the amenities provided. The Issue: ”Unequal and Unfair” Room Sizes We were a group of 8 people and booked 4 separate rooms (2 people per room). Despite paying the same rate, the room sizes were wildly inconsistent. Some of us had plenty of space, while others felt cramped in significantly smaller quarters. When we brought this up to the front desk, the staff actually confirmed that we aren't the first guests to complain about this. It’s disappointing to know that management is aware of the ”size lottery” but hasn't taken steps to adjust the pricing or clearly categorize the rooms during the booking process. It feels unfair to pay the same price for a much smaller experience. If you are traveling solo or as a couple and don't mind a bit of a gamble, this is a lovely place to stay. However, for groups booking multiple rooms, the lack of consistency is a real problem. I hope management addresses this soon—either by renovating or by being more transparent about room dimensions or adjusting prices for smaller cuts.

Everything was handled professionally the moment I checked in. The front desk was all smiles and was happy to assist and get everything ready for us to settle down in our room. Front desk team were very approachable kudos to all of them including the Guard and the buttler. I ordered at Twist Cafe and let it delivered through room service it came at the right time and the waiter who served the food was kind and friendly as well. I lovd how everyone was really passionate on their jobs, an excellent compliment to all! I like the breakfast set up at AZUL with the mellow relaxing music and the view of the pool and rooms feels really like I'm on a vacation. The only thing that was off was the internet or wifi connection in my room it was on and off I booked because of a very important interview so I was expecting to have a high speed connection in the room I hope next time make sure your wifi is stable and consistent. Nevertheless, Thank you and Good Job Team Sugarland!

Well possibly saw cockroaches and a rat at their lobby. Now this is the ecotel side not the main lfisher. You want to save money in suggest spending a little more for a cleaner room and ac that works, possibly the closed off restaurants in the lobby are the cause for the roaches and rats we saw. Couldn't even stay one night, rebooked at another hotel and took my losses here.

Nice budget hotel with clean rooms. Bedsheet and towel are smelling fresh. The only off for me is that there is no elevator in the building and my room is in the third floor. No room service but there is one small coffeeshop at the ground floor which serves as an outlet.

Booked this hotel because i was looking for a hotel that is close to Bocolod airport and it was published as 3.8kms to the airport But in actual fact it's actually more than 15 kilometres away, it's very FAR AND to find this hotel was another problem because on the maps online app i this name doesn't show up When i arrived at the hotel it's actually with a different name Can you please rectify and not confuse customers Overall it's just a budget hotel VERY Disappointed

Overall, the place was good and provided a comfortable stay. The location was convenient, the atmosphere was pleasant, and the amenities were generally satisfactory. The host or staff were also accommodating, which made the overall experience positive.However, the cleanliness of the place could be improved. Some areas did not appear to have been cleaned thoroughly, and there were a few details that needed more attention before guests arrived. A cleaner room and better overall maintenance would have made the stay much more comfortable and enjoyable. Despite this, the place still has good potential, and I believe the experience would be significantly better with more consistent and thorough cleaning.