Hotel Bacolod dengan Sarapan

1000% great staff ! Little bit of a logistical nightmare but overall the rooms very nice but if you require a smart tv book the highest room available and if not kind of out of luck . The staff did eventually make things right but the bedroom still did not have smart tv to be viewed from the bed . Overall good hotel just check rooms befor booking .

Me and my husband attending Rotary event in Roy's Hotel, clean and polite the workers and the food ib the restaurant ground flr so yummy (we love indian food)

Cleanliness probably the best so far... place safe and nearby to robinson.mall employess very professional ill recommend this hotel. west town hotel price very cheap and affordable...

I have mixed feelings about our recent stay. On many fronts, this hotel hits the mark perfectly, but a significant issue with the room layout left our group feeling a bit frustrated. The Positives The Staff: Truly the highlight of the stay. Everyone we encountered was incredibly kind, professional, and helpful. Value: Generally speaking, the prices are very reasonable for the level of service and the amenities provided. The Issue: ”Unequal and Unfair” Room Sizes We were a group of 8 people and booked 4 separate rooms (2 people per room). Despite paying the same rate, the room sizes were wildly inconsistent. Some of us had plenty of space, while others felt cramped in significantly smaller quarters. When we brought this up to the front desk, the staff actually confirmed that we aren't the first guests to complain about this. It’s disappointing to know that management is aware of the ”size lottery” but hasn't taken steps to adjust the pricing or clearly categorize the rooms during the booking process. It feels unfair to pay the same price for a much smaller experience. If you are traveling solo or as a couple and don't mind a bit of a gamble, this is a lovely place to stay. However, for groups booking multiple rooms, the lack of consistency is a real problem. I hope management addresses this soon—either by renovating or by being more transparent about room dimensions or adjusting prices for smaller cuts.

Everything was handled professionally the moment I checked in. The front desk was all smiles and was happy to assist and get everything ready for us to settle down in our room. Front desk team were very approachable kudos to all of them including the Guard and the buttler. I ordered at Twist Cafe and let it delivered through room service it came at the right time and the waiter who served the food was kind and friendly as well. I lovd how everyone was really passionate on their jobs, an excellent compliment to all! I like the breakfast set up at AZUL with the mellow relaxing music and the view of the pool and rooms feels really like I'm on a vacation. The only thing that was off was the internet or wifi connection in my room it was on and off I booked because of a very important interview so I was expecting to have a high speed connection in the room I hope next time make sure your wifi is stable and consistent. Nevertheless, Thank you and Good Job Team Sugarland!

The suites Calle Vieja = Old (and not so called Nueva = New) is run from a distance in Iloilo. That's why maintance is poor. In every room are shortcomings. Nightly noise of the bar next door. Bathrooms cannot be aired out. Staff is excellent, mangement is lousy. A stinking hot welcome at the reception. The hotel is fiddling with room rates and does not give senior discounts, which are required by Philippine law. The last reservation I canceled. I don't want to stay overnight with ithem anymore. As for Trip.com: we have been tricked again: bookings appear to be going through ******* again. ******* also mess with room rates, just like the other brands they use, and it's impossible to contact them about refunds. They simply don't respond. Hotel and booking site: never again.

We always stay there when we go to Bacolod City. It's right on the highway and if we need to board the ship the pier is just down the street. Breakfast is okay. Guards are always kind and remember us. Super cheap and decent place. Also lots of parking. Good AC.

Reasonably maintained building, good water heater in both rooms I was at, reasonably fast and stable wifi, everyone was nice, professional an polite. was a comfortable 'home away from home' in Bacolod. Nice authentic filipino breakfast options for a 'foreigner' to taste some local food. Super central location. I was able to just walk everywhere.

I had a great stay. The staff were friendly, the room was clean and comfortable, and the service was excellent. I would definitely stay here again. Highly recommended!

Overall, the place was good and provided a comfortable stay. The location was convenient, the atmosphere was pleasant, and the amenities were generally satisfactory. The host or staff were also accommodating, which made the overall experience positive.However, the cleanliness of the place could be improved. Some areas did not appear to have been cleaned thoroughly, and there were a few details that needed more attention before guests arrived. A cleaner room and better overall maintenance would have made the stay much more comfortable and enjoyable. Despite this, the place still has good potential, and I believe the experience would be significantly better with more consistent and thorough cleaning.