Hotel Bacolod dengan Sarapan

1000% great staff ! Little bit of a logistical nightmare but overall the rooms very nice but if you require a smart tv book the highest room available and if not kind of out of luck . The staff did eventually make things right but the bedroom still did not have smart tv to be viewed from the bed . Overall good hotel just check rooms befor booking .

We've been a regular costumer of Westown Hotel Mandalagan. We do not stay if we dont like it.. 😘😘

I have mixed feelings about our recent stay. On many fronts, this hotel hits the mark perfectly, but a significant issue with the room layout left our group feeling a bit frustrated. The Positives The Staff: Truly the highlight of the stay. Everyone we encountered was incredibly kind, professional, and helpful. Value: Generally speaking, the prices are very reasonable for the level of service and the amenities provided. The Issue: ”Unequal and Unfair” Room Sizes We were a group of 8 people and booked 4 separate rooms (2 people per room). Despite paying the same rate, the room sizes were wildly inconsistent. Some of us had plenty of space, while others felt cramped in significantly smaller quarters. When we brought this up to the front desk, the staff actually confirmed that we aren't the first guests to complain about this. It’s disappointing to know that management is aware of the ”size lottery” but hasn't taken steps to adjust the pricing or clearly categorize the rooms during the booking process. It feels unfair to pay the same price for a much smaller experience. If you are traveling solo or as a couple and don't mind a bit of a gamble, this is a lovely place to stay. However, for groups booking multiple rooms, the lack of consistency is a real problem. I hope management addresses this soon—either by renovating or by being more transparent about room dimensions or adjusting prices for smaller cuts.

Customer service is good. Buffet is good. Room service is great. Room is dusty and sheets may have not been properly cleaned. I have a very sensitive skin and sinus, been coughing and itching when the sheet touches my sensitive areas like face (i know this feeling na parang 3-4 weeks na hindi na change ung sheets mo), there is a chance that the airconditioner needs cleaning too. The body gel is dispenser is working fine and but the shampoo conditioner dispenser may have issues not sure if it contains a tiny amount of products or has malfunction. The internet which is just a hotspot is lil to no use. Intermittent, you can't work from the hotel if you plan to do so without your own backup internet.

The suites Calle Vieja = Old (and not so called Nueva = New) is run from a distance in Iloilo. That's why maintance is poor. In every room are shortcomings. Nightly noise of the bar next door. Bathrooms cannot be aired out. Staff is excellent, mangement is lousy. A stinking hot welcome at the reception. The hotel is fiddling with room rates and does not give senior discounts, which are required by Philippine law. The last reservation I canceled. I don't want to stay overnight with ithem anymore. As for Trip.com: we have been tricked again: bookings appear to be going through ******* again. ******* also mess with room rates, just like the other brands they use, and it's impossible to contact them about refunds. They simply don't respond. Hotel and booking site: never again.

First time in Bacolod. Seamless check in and check out. Location wise - lots of restaus and cafes nearby. Ayala mall also near. There’s also a restau downstairs. - serves good food too. Have laundry service as well.

Huge room, clean and staff were accomodating. Very near to sm, with parking, i definitely recomend and book again if i'l be in bacolod. And one more thing, when were there, bacolod was in the state of calimity due to typhoon, other hotel had no water and electricity, but Mo2 had a good generator, no brown out and still has water.. Good job!

Booked this hotel because i was looking for a hotel that is close to Bocolod airport and it was published as 3.8kms to the airport But in actual fact it's actually more than 15 kilometres away, it's very FAR AND to find this hotel was another problem because on the maps online app i this name doesn't show up When i arrived at the hotel it's actually with a different name Can you please rectify and not confuse customers Overall it's just a budget hotel VERY Disappointed

Overall, the place was good and provided a comfortable stay. The location was convenient, the atmosphere was pleasant, and the amenities were generally satisfactory. The host or staff were also accommodating, which made the overall experience positive.However, the cleanliness of the place could be improved. Some areas did not appear to have been cleaned thoroughly, and there were a few details that needed more attention before guests arrived. A cleaner room and better overall maintenance would have made the stay much more comfortable and enjoyable. Despite this, the place still has good potential, and I believe the experience would be significantly better with more consistent and thorough cleaning.

Avenue Suites Hotel Bacolod offers a decent stay for short visits. The location is convenient and accessible to nearby establishments, which is a plus for travelers. The staff were generally polite and accommodating, making check-in and basic requests smooth. However, the facilities could use some improvement. The room amenities felt a bit limited, and certain areas of the hotel appear to need maintenance or upgrades. While it’s not a bad place to stay, it may not fully meet expectations for comfort and convenience. Overall, it’s an okay option if you’re looking for something simple, but there’s definitely room for improvement.