Hotel Riyadh dengan Tempat Letak Kereta

Arrived at the hotel late, i found my room ready! The room is clean, the staff are friendly and I loved the room design. Good choice for families.

During our stay, both Butler Kim and Butler Hani were incredibly kind, professional, and attentive. They made everything feel easy and comfortable from the moment we arrived. Kim, in particular, truly stood out. She was cheerful, warm, and very thoughtful, and even took the initiative to help my husband and me take beautiful photos, which meant so much to us. Her genuine care and positive energy made our experience feel personal rather than routine. 

Mon séjour dans cet hôtel a été tout simplement exceptionnel. Dès mon arrivée, le personnel a été attentif, offrant un service personnalisé et me faisant me sentir chaleureusement accueilli. La chambre était spacieuse, décorée avec élégance et dotée de grandes fenêtres offrant une belle vue sur la ville. Le lit était incroyablement confortable, garantissant une nuit de sommeil reposante. Les options de restauration étaient fantastiques, avec une variété de cuisines internationales et locales. Le petit-déjeuner a été un véritable point fort, avec des options fraîches et délicieuses pour tous les goûts. Les équipements de l’hôtel étaient de haute qualité, y compris une salle de fitness bien équipée et un spa relaxant. L’emplacement était également parfait, avec des attractions à proximité. Dans l’ensemble, j’ai eu une expérience inoubliable et je recommande vivement cet hôtel à ceux qui recherchent un séjour luxueux.

Excellent hotel next to a metro station of the blue line Cc

An outstanding hotel experience. The hotel is genuinely excellent, with a prime and highly convenient location. The level of service is exceptionally refined and professional, reflecting genuine attention to detail and guest comfort. Everything exceeded expectations, and the overall atmosphere was both welcoming and luxurious. A place well worth visiting again, without a location. Abdulrahman

I had an amazing stay at Su Casa Hostel! The location is perfect, right in the heart of Riyadh with easy access to malls, restaurants, and public transport. The staff were incredibly friendly and helpful, making me feel welcome from the moment I arrived. The rooms are clean, modern, and comfortable, and the communal areas are great for meeting fellow travelers. I also loved the vibrant, cozy atmosphere that makes the hostel feel like a home away from home. Whether you’re visiting Riyadh for sightseeing or just passing through, Su Casa Hostel is an excellent choice for a comfortable and social stay.

I recently stayed at Liora Boutique for one night, and my experience was a mix of positives and negatives. Check-in & Reception: Unfortunately, my arrival experience was disappointing. I arrived at 4:15 PM, when check-in should have been straightforward. The hotel uses a system where the room access code is sent via SMS, but I did not receive it until after 5:00 PM, leaving me waiting unnecessarily. Although I expressed my concern to the receptionist, the situation was greatly improved by the kindness and professionalism of the staff supervisor, an Egyptian lady, who kindly assisted me in accessing my room while I was waiting for the code. Thank you to her for the excellent customer service. Another issue was that the receptionist spent most of the time talking on his mobile phone. In my opinion, guests standing at the reception desk should always receive full attention before personal phone conversations. This is a basic principle of customer service. Room: The room was clean and well-maintained. While I didn’t feel that the flooring design matched the atmosphere of a boutique hotel, the overall décor was pleasant. I also appreciated the coffee machine, the large TV, the comfortable room size, and the well-designed bathroom. Location: The location is one of the hotel’s strengths. It is situated in the northern part of Riyadh and is only about 11 minutes from King Khalid International Airport, which makes it very convenient for travelers. Overall: The hotel has good potential thanks to its clean rooms, convenient location, and some thoughtful in-room amenities. However, the check-in process and front desk service need significant improvement to provide guests with the smooth experience they expect.

Disappointing experience with serious service issues, partially salvaged by the duty manager. My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution. Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager. Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution. Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.

The facilities is located in the middle of a building site so extremely noisy so very difficult to sleep as the work to late at night and start around 4.30am.

موقع الفندق ممتاز لقربه من مستشفى الملك فيصل التخصصى. بالنسبة للغرف كانت واسعه ومريحة ولكن بالنسبة للاثاث يحتاج الى تغيير لانها قديمة لان دولاب الملابس الباب لا يقفل وايضا ادراج التسريحة مكسرة.