Hotel Sa Pa dengan Tempat Letak Kereta

This place is amazing. They stay true to their words - to be eco-friendly and reduce wastage. Nam and his team were very helpful and Nam is exceptionally attentive to our needs. The room is exactly the same as the photos on Trip.com and we received a pleasant surprise with a beautifully decorated bed when they know that it’s our wedding anniversary. The common area has a fireplace where guests can gather around and have small conversations. The food and drinks (including cocktails) were so good that almost every day we would rather stay at the resort to have our meals. Nam makes great cocktails! Lastly, there is a resident dog, as well as a cat. Both are adorable and love to be around people. Our stay with Eco Palm House is amazing. Great place, great view, and great people! We will certainly recommend to our family and friends. Hope we are also able to visit and stay here again!

Kami menaiki bas tidur semalaman dari Hanoi dan hasilnya kami sampai ke Sapa pada jam 6 pagi. Kami dijaga oleh kumpulan concierge dan kakitangan yang paling hebat. Kami dihidangkan teh dan juga perlu menyegarkan diri menggunakan kemudahan di kolam renang dalaman mereka kerana waktu daftar masuk tidak sampai petang. Kakitangan concierge sangat prihatin. Terkejut kami, dia memberikan kami pengering rambut untuk digunakan apabila dia menyedari bahawa kami mempunyai rambut basah semasa menunggu di lobi. Kolam renang luaran mempunyai pemandangan yang menakjubkan walaupun ia adalah Bandar Kabus. Kami mencuba perkhidmatan bilik mereka dan memesan Pho dan congee, mereka sedap! Semasa menjelajah Sapa, kami menemui jalan pintas ke Sun Plaza melalui hotel kami dan ia menjadi laluan kegemaran kami yang sering digunakan semasa perjalanan ini. Kami menikmati penginapan kami dan akan mengesyorkan hotel ini kepada rakan-rakan kami jika mereka merancang untuk pergi ke Sapa.

The hotel is amazing. It had great views and the staffs were very helpful. It had a pool big enough to fit a lot of people but I couldn’t use it. The location is very close to the alpine coaster which was nice since I loved that place. The bed was very comfy and the room was very spacious. The bathroom was really nice because it had glass wall that looks into the bedroom and the balcony which makes me see the view while getting ready.

The hotel is in a great location, and the room was well presented, clean, and comfortable. The breakfast was also very good, offering a wide variety of both Western and Asian dishes. One of the highlights was the beautiful landscape views from the restaurant. However, I had two concerning experiences during my stay. On the third day, my key chain, which held the keys to all of my suitcases, went missing. Fortunately, nothing was stolen. I also encountered an issue with the in-room safe: the code I had set worked when I first locked my valuables inside, but later it would no longer open the safe. Again, nothing was missing once the issue was resolved. I have been travelling for nearly two months, staying in multiple hotels across three other countries, and I have never had belongings go missing or experienced any problems with a hotel safe before. I can't say what caused these incidents, but they were certainly unsettling. That said, the staff were supportive and did their best to help resolve both issues, which I appreciated. Overall, I would recommend the hotel, but with some caution based on my experience.

I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise. From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful. The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations. On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable. We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.

My first solo birthday trip to Sapa was truly special. I don’t regret my decision to book this accommodation at all — the view from the room and the surrounding area was surreal and exactly as advertised. Communication with the owner was acceptable. I had hoped they could accommodate my request for an early check-in since I was traveling on my birthday. Small gestures like this can make a big difference in the overall experience. Unfortunately, I was informed that there would be an additional charge for early check-in, which I understand. However, since I did not proceed with the early check-in request, I expected the room to be in clean and ready condition upon arrival. Sadly, there were hairs on the bedsheet and next to the bed, as well as some stains on the sheet, which indicated that it had not been properly cleaned before my check-in. There is also a café on the property called Matsu Café, where guests can enjoy coffee and meals (non-halal). I visited twice during my stay. The barista was very nice and friendly. On my departure day, while I was waiting for my transport, he kindly offered me a cup of hot tea, which I truly appreciated.

We booked the Presidential Suite for 5 nights, zero regrets. We had a beautiful mountain view from the bathroom, there was a bath tub and toilet with bidet. We were welcomed by complimentary juice and fruits. Breakfast was halal friendly - toast with butter and strawberry spread, fruits and vegetarian omelette (the lady chef delivers all the time 😋). Halal restaurants were within walking distance from our hotel. And the hotel was so comfortable to the extent that we didn’t want to leave the room on most days! Iron and ironing board is provided upon request, complimentary for 30 minutes, chargeable at 20,000 VND per hour thereafter, which no issues! There’s also laundry service for 50,000 VND per kg if you are keen! Pro tip: if you are booking Grab, kindly drag the pin to “Eden Boutique Hotel” instead as we were dropped off below the hill on some occasions. The hotel is located on top of a hill, but all’s good - a little exercise wouldn’t kill hehe Overall, from the receptionists, to the housekeeping team to the food and beverage team, amazing amazing service! Will definitely consider booking Hotel Azalea Sapa again when we visit Sapa again. Thank you so much to the hotel staff for the warmth, professionalism and greetings!

Kebaikan kakitangan, nilai hotel yang hebat, berdasarkan rujukan daripada rakan pengembara, saya menempahnya dan saya rasa ia kurang, bilik yang hebat, kebersihan, bufet sarapan pagi yang hebat, pemandangan gunung dari bilik saya ( Saya meminta naik taraf dan membayar perbezaan adalah keputusan yang sangat bijak (walaupun awan tebal yang meliputi segala-galanya), pemanasan, tetapi di atas semua KAKITANGAN (sebutan khas dan sangat berterima kasih kepada penyambut tetamu Miss Du'o'ng Thi Hue' , yang membantu kami Dia membantu dengan semua yang kami perlukan, profesionalisme dan kebaikan adalah kehangatan hotel yang hebat, kami berharap untuk kembali lagi dan menikmati penginapan kami di hotel.

It’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult. However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^ I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three. I also liked that they have shower facilities available after swimming or even after check-in/check-out.

We had a wonderful stay at this hotel and truly enjoyed the experience. The staff were warm, welcoming, and very helpful from check-in to check-out. Breakfast every morning was delicious with a good variety of options, and we really enjoyed starting our day there. The view from the hotel was also beautiful and made our stay even more relaxing. We were especially grateful for the kind surprise of a complimentary one-night upgrade from our Superior Room to a Suite Room. It was a lovely gesture and made our stay feel even more special. Thank you for the excellent hospitality and memorable experience. We would definitely love to stay here again and highly recommend this hotel to others.