Hotel Pasig dengan Sarapan

the location is really bad to travel out in the morning bec of very very bad traffic jam ---need to offset time leabing by 7am---and have to get back to hotel before 5pm---else simply from any where coming back or going out MINI traffic jam is 2 hrs arrive fm T1 at 6.15pm -car waiting n get into the car to the hotel when arrive the hotel 8.10pm---2 hrs in the bad traffic so this hotel location really very bad traffic condition Bkft is always very crowded -when u order any cook food they have to give u a number plate and wait for them to bring to u...but what happen is always shortage of helper to do this job ---so u can keep waiting

The location is good.The service is nice. Cleanliness is great. I just don't like the bed. I think it's old. The head board is making a weird sound,( loosen). I don't have a good sleep bcoz of it. And the bad part is, they don't have a hair blower.😓 Also, pls include a comb in your toiletries. 🤞 Even the 3star hotel has a comb guys. You are 4star. And about the bathrobe is not ready inside the room, u have to ask for it. Anyone, if u knew that there someone that will use that room for that day, u all should prepare everything inside the room before u let us in. About the breakfast, it's not that special. Just a normal one. It's not worth it to spend a 980 per head. (Not recommended) Fix the bed people.

Clean Room but Misleading View, Breakfast, and Maintenance Issues Review: I stayed at Jinjiang Inn Ortigas from December 30, 2024, to January 1, 2025, and booked a Business Queen Room through Trip.com. My experience was a mix of positives and negatives, with some aspects not meeting expectations set by the listing. Positives: 1. The room was clean upon arrival. 2. Staff were polite and accommodating, especially when I requested a room change (though none were available). 3. The à la carte breakfast provided on the first day was generous and filling. Areas for Improvement: 1. Misleading Room Description: The listing advertised a city view, but my room’s window only faced the back and wall of the adjacent building. This felt misleading and detracted from the experience. 2. Towel Quality: The towels provided on the first day were worn out and should no longer be in use. I have photos to substantiate this observation. 3. Maintenance: The room was clean but showed signs of wear and tear (e.g., cabinet doors needing repair), indicating a lack of upkeep. 4. Breakfast Expectations: I specifically booked this hotel because of the advertised buffet breakfast. However, on the first day, no buffet was served due to low guest turnout, and only à la carte was available. While the meal was generous, it wasn’t what I expected, especially during the New Year holiday when many travelers would hope for the full experience. 5. Ventilation: The room felt suffocating without a proper view or natural light. Overall: While the location is convenient and staff were courteous, the lack of proper maintenance, misleading room description, and the absence of the advertised buffet breakfast on the first day were disappointing. These issues need attention to align with what guests are promised when booking. Rating: 3/5

The hotel was clean and elegant. The view from the roof-deck pool at night was also astounding. When we came, only my kids and I were at the pool; it felt so private. The buffet breakfast in the morning was good also as well as the service. Thank you, we had a memorable staycation.

Kudos to Jen, we arrived at the hotel at past 11am and just asking if we can leave our luggage and bags coz i know its still early for check in, but to my surprise the receptionist went above and beyond and checked if the room is available for early check in coz she said we may have come far from province and she didnt bill us for early check in. Id like you to see how my nieces and sister really enjoyed even if its just overnight stay👏🙏💕 Breakfast was superb as always♥️

I’ve been a frequent guest at this hotel, staying an average of almost once a month, and overall, the experience has been pleasant. The **room was clean as always**, and the **housekeeping service was excellent**, promptly attending to any request with efficiency and courtesy. However, I believe the **front desk services** still have room for improvement. On my recent stay, I inquired about a complimentary room upgrade, as many hotels offer this perk for loyal guests. I was quickly told “no” without much consideration or follow-up. I suggested they at least check, but the front desk agent declined. I asked “how about birthday upgrade for frequent guest?” I was answered, we only give cake and didn’t even bother to ask for my birthdate or check his record. Additionally, I requested a late check-out, as the standard check-out time is 11 a.m. I asked for just a one-hour extension, but the staff advised me to call the next morning instead of handling the request during the check-in process. While the **cleanliness and housekeeping** are consistently excellent, I hope the front desk can improve their customer service to match the overall high standards of the hotel.

Stay was good and we will be back again. Better to stay on weekdays maybe to avoid the crowd in the spa area. They have swimwear for rent with just a minimal fee. Maybe change the information that kids are not allowed because hotel confirmed they accept. But overall it was a relaxing and good stay.

I did not able to check and experience the amenities due to my hectic schedule as I was on a business trip during my stay. I booked for a wrong date and the Trip CSR helped me a lot with this. CSR-Janica manage to assist me to modify the date. I just paid for only Php 662.00. The hotel staff are very accommodating and hospitable. Willing to assist you with their best from the guards to the receptionists. Overall result is I am happy during my stay except the fact that I did not enjoy the amenities due to my busy working schedule.

The lobby is modern and check-in is quick. Rooms are spacious and nicely decorated, but there are no free toothbrushes or toothpaste in the bathroom. Complimentary parking was nit available for that day as well. The staff is friendly and helpful, and the hotel has good facilities for meetings. Overall, it's a comfortable stay with a great location in Ortigas, despite the missing bathroom essentials.

Good room, clean, good air quality. Good front desk service for check in and check out. Only wish there were more vegetarian options at breakfast, and that I was told that the airport transfer needs to be ordered 4 hours in advance. I booked the studio for 1 night (sg$130).