GGuest UserOur arrival/check in staff member wasn't so friendly or nice.
The rest of the staff throughout our stay were very helpful and nice.
The facilities were very clean and were in excellent shape.
The shabbat lunch wasn't as good as the rest of the meals. The food for the rest of the meals was excellent.
The signs on the 5 km walk need to be more clear throughout the entire walk.
The hotel needs to move towards being more ecological: for example: in the room showers you should have nice dispensers for soap, shampoo and conditioner. No more single little plastic bottles. You should provide a water dispenser to refill paper cups instead of plastic cups.
AAnonymous UserWe had bed bugs when we went to bed. We took photos and videos. There was a lot. The hotel staff moved us to another room (nice suite) but unfortunately we hardly slept being too worried.
Unable to send you the video.
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