Grand Avenue Residence Condominium

Nice environment. Location is good. Close to a local small shopping mall with supermarket and food mall. When i drive a car to here, the security asked me to leave as this is not hotel. This is illegal. Later, I discovered that this is a condo. The owner rent it for hotel use. After arguing with the security guard, called the owner to come and solve it. It spent me 1 hour. Really tired and affect the holiday mood. The personal care products are not enough. Only a small bottle of shampoo, and 1 set of tooth brush. No refill even I stay for 3 nights. Also, no refill of clean towel. This experience is extremely poor. I communicated with the owner, they asked me to buy at 7-11. This is totally un-acceptable. Poor experience.

The worst check in process Loud at nights impossible to sleep

當天3點左右到了目的地，太陽下等了約15-20分鐘等到了工作人員帶我們進房間，我們休息到了晚上10點多，出去吃飯。等到12點左右回去的時候，滿地的水（客廳，房間，地面全是水），問了店家，説讓保安來看下，結果保安來了，一副習以為常的樣子看一眼就走了，後2點左右，我們準備洗澡睡覺，又發現一滴水都沒有，白天30-40度的高温，居然沒有水洗澡？各種沒聯繫上人，然後凌晨4點實在受不了，直接搬行李換了酒店，然後攜程找他們讓他們退房費也不退，從未有過的爛體驗！！！！