Hotel Perth dengan Gim

Almost everything is good, but just we got a room with a spoiled towel handler. We got into the room, and the towel handler was not fixed.

Handy sited apartment with a short 15 minute walk into Perth City/Elizabeth Quay. Breakfast was excellent with a choice of eggs freshly cooked for you along with the norm, bacon tomatoes beans, toast, pastries, yoghurt, fruit etc Staff were overall really helpful, shout out to the really friendly Angelica at the breakfast station. Thank goodness for the air conditioning as it reached 35-40 degrees most of the time we were here. Wi-Fi dropped in and out, although was free but a little frustrating. Heat and eat meals are a great idea if you don’t fancy going out or cooking….. big portions and an excellent price. Having a washer and dryer was fabulous as we have come back to the UK with no dirty washing, which is fab Bed and pillows were really comfortable, pool was great, along with the tennis court, however the whole building looks a little tired and unloved so perhaps it maybe time for a bit of a refurb and freshen up ( in the room we had anyway)

Good and nice location and service

The newly renovated room was nice, clean, and comfortable. There was no renovation noise observed and we had a peaceful rest. The breakfast costs AUD 28 per person per day if you add it on at the start of your stay, the breakfast variety was not the best but there was an egg station, pastries, some cooked dishes with Asian and Western selection, and two hot coffee machines.

We stayed for 8 days and truly enjoyed our stay. Respnsive housekeeping service, clean room with nice waterfront view plus a good location very near Elizabeth Quay. The F&B Manager, Trung had been very hospitable and friendly during our daily hotel breakfast sessions. One suggestion is to have more variety in food choices for occupants on longer stays.

It's great time to stay in this hotel. Staff are kind and friendly. good location ;) Can see the firework 1/1 ;)

We upgraded to an executive room, which was very comfortable. We could not get near enough to the hotel on arrival to park and check in. There is a small very narrow lane way that runs from Wellington St to Murray St with no indication of which way the traffic flows. We parked up eventually on Murray St in a multi storey and fortunately our one suit case was easily wheeled the 100 metres or so to the hotel. The hotel info was all available on the room tv screen. I checked breakfast times and saw it was served up to 10-30 am on a weekend. Next morning we arrived at breakfast at 9-45 am. The waiter looked somewhat taken aback. There was only enough orange juice for 1 person, the tank on the tea maker was dry, there was no butter or bacon. The water tank was refilled, butter produced. The chef lifted the lid of the scrambled eggs and they looked disgusting. I asked the waiter if we could have a fried egg. He had to go find the chef. He cooked the eggs, burnt on the bottom runny white on the top. My breakfast at a cost of $30 consisted of one slice of toast 3 mushrooms, half a scoop of congealed baked beans and half of a very sad looking tomato, plus the delicious burnt egg, one cup of black tea. I heard the waiter and chef grumbling together about breakfast times and their attitude prevented me from complaining and asking for fresh food. It transpired that breakfast time had been changed to finish at 10am. The receptionist enlightened me as we checked out next day. There was still a sign on reception saying that breakfast on a weekend lasted until 10 -30am. Needless to say we breakfasted elsewhere next day. It's a soul less hotel, with about as much vibe as a grave yard. We used the fantastic bar of the new Novotel directly behind Rydges. I also found we could have stayed there at a cheaper rate! Will not be returning.

We stayed here for two nights after a 17 hour flight from London Heathrow to Perth after waiting more than one and half hours for our luggage we got a taxi to this hotel and the service was very good. We checked in and went to our room where there was tea and coffee available in the room. The room was clean and the beds were comfortable as were the pillow up to the standard of Holiday Inn around the world. We went down to Ivy and Jack's which is attached to the hotel. The food was very good but more like share platters and good for the occasional drink rather than a main meal. I believe this is where they service the breakfast if you have a breakfast package with the hotel. This hotel is right in the heart of the city so close to everything but not a lot of restaurants to eat at during the dinner service. Most hotels seem to only service lunches or late afternoon snacks.

The Westin could be everything you’d want from a great city hotel in a brand new curated precinct with restaurants and bars, let down completely by the incompetence and complete apathy of the staff. The exception was the front desk, with quick friendly service but beyond that it was completely amateur and haphazard. The room service was spotty everyday, and on 2 days the room was not made up, every other day the room coffee cups, milk or spoons or coffee pods or sugar or milk was not replaced or towels not provided. You’d think service staff have a checklist, should be easy right!? The lobby cafe in the hotel called Haven was more like Hell, I had to dedicate a separate review for that as the service was non existent, appalling. Garum again has so much potential, alas the service is astonishingly haphazard, food not delivered, 30 minutes to bring my wine, served up after my meal. Frankly the staff have no idea, the poor manager made up for it, but he is terribly let down by his team, who don’t seem to miss an opportunity to disappoint. Wow so much potential absolutely wasted by something very fixable, if you can’t change the people then change the people! There was clearly a lack of middle management. The porters at the door were equally incompetent or inexperienced, I fumbled my way through the two large entrance doors, and after I made my way through, there was a feeble attempt by one if the porters that lifted his head up from his phone to assist with my hand luggage into my car, he seemed so pleased with himself that he was my knight in shining armour, hopeless. Come on Westin, prove me wrong, really I want this fantastic hotel to succeed in my neighbourhood, I want to recommend you to my colleagues and friends but fix your rubbish service!! Until then I can’t recommend you, I have a reputation to protect something you should care about as well.

Was a really nice room. We really enjoyed our stay here and was in walking distance of a number of cafes and restaurants. Perfect for our trip to watch Coldplay.