Hotel berhampiran Luketina Reserve, Perth

Stayed here for 3 nights, arriving after long flight from UK. No problem checking in, room in quiet location as requested. Some construction work going on at back of hotel, but nothing that disturbed me in the evening. Room was clean and had everything I needed for a short stay. Corridor and room carpets could do with replacing, but I guess that is a big expense after the last few years. Breakfast was more than adequate, with plenty of choice. The hot buffet was all fresh and frequently replenished. The young man in the restaurant (sorry I don't know your name), was very helpful and polite. Reception were helpful in booking a very early morning airport taxi for me, and on the morning of departure made certain that I safely got into my taxi. As a solo female traveller, it's the little details like that that mean so much. I would definitely return if i was visiting Perth again

Lokasi bersebelahan kedai Apple di Perth. Bagus dan tengah. Berhampiran dengan kawasan cbd membeli-belah dan berhampiran dengan pasar raya Woolworths dan Coles di Raine Square. Menggunakannya sebagai pangkalan untuk menerokai Perth betul-betul di sebelah.wesley church yang merupakan tanda tempat yang bagus berhampiran dengan hotel. Tempat letak kereta adalah sukar walaupun dan mahal. Bilik itu sangat bersih dan indah tetapi anda perlu meminta perkara seperti berus gigi dan pencukur yang dihantar ke pintu. Kakitangan yang sopan sentiasa baik dan membantu serta tidak sabar untuk menggembirakan. Saya diberi daftar keluar lewat yang banyak. Wanita pembersih juga sangat baik. Satu isu ialah bilik saya jauh dari lobi lif. Seperkara lagi dispenser air terletak di sebelah tong sampah terbuka dan kadangkala saya dapat melihat lalat berlegar berhampiran tong sambil mengisi watet saya dengan tergesa-gesa di sebelahnya. Secara keseluruhan saya menikmati penginapan saya di sana.

We got a unit that says no window and since there is no other places with decent price and this is the only one that looks decently priced we tried for 1 night and we were very surprised with the outcome. It's nice and even without a window it's by far one of the most cleanest and nicest hotel we have stayed so far. It's right beside the car park and tucked away at a corner but that didn't bother us. We love it actually. It's also on ground floor so we didn't had to climb stairs or wait for lift. The check in was seamless with automatic check in. Amenities is great. Distance was a bit far from station but it's a good exercise and walk!

Location was easy to find and accessible to mostly places. Appreciate the clean bedding and towel. Room was spacious enough and had sufficient luggage storage spaces. There’s a large & cosy co-study/working/living space with billiard tables and projector screen. Sleeping areas are pretty secured with keycards so one can be less concerned with external entry. There is a kitchenette that allows guests to store their food in big fridges and sufficient amenities like microwaves and toasters. It’s a pity that some guests are not responsible in washing up after use. The hot water dispenser wasn’t working for the few days I was there so many guests heated drinking water with the microwave. Possible improvements: I wish a hostel with such high turnover could consider to provide shared shampoo and soap in the showers, and have a machine that sells washing detergent pods. Definitely would help to reduce loads of single-use disposable waste.

Great location, friendly staff. Met our expectations. Decor is a little dated and old and the hotel restaurant and bar were closed for renovation which is a pity, but the hotel was convenient to walk to food outlets, trains and attractions.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

fantastic location ! woke up to a lovely harbour view , fresh air , directly opposite the ferry trrminal, where you can just hop on the ferry to cross opposite to cbd, downtown, chiantown etc in a mere 10 mins ride ! hotel is clean, new , come fully fitted with kitchenette, onsite carpark is available , also theres a free washing machine and dryer at level 2 and BBq pit which was awesome

The hotel location is incredible. Centrally located and well connected. The parking in the area is a kitchen costly. The staff and service are average. Staff seemed too stressed out, and while breakfast is just interested in your room number. One day, we were asked about 4 times what our room number was! The reception staff seemed like just doing the job..we asked for ice and were told to pick up from under the stairs. When we reached there there is no way to take the ice. So we went back and asked and were told oh sorry they forgot to give us the ice bucket...no apologies..just that the buckets are in the restaurant. So to end it really incredible location,room decor, staff and service can really improve.

Good value for its price level. Basic room, clean enough despite being rather dated (still using the traditional key with that big plastic attachment). Check-in staff, breakfast & location also good. A few stops on the free Red CAT from Perth Stn to the block behind. A block away is the wonderful vast expanse of Langley Park with the Swan River at the side.

this is a relax space for slowing down life speed. good environment although there is not much facility but the atmosphere is good to rest and reset body. there is a restaurant provides food daily without going far away in good price and quality. comfortable bed inside room and tidy. a coffee machine with free coffee for guests is warmly welcomed. highly recommended and considered will come again with my family.