Hotel Mesra Haiwan Peliharaan di San Salvador

This is a great hotel located in a very nice location right next to a couple of the major shopping malls in San Salvador. The area is super safe, and the hotel itself has security. The rooms are comfortable and super clean. The staff are super nice as well. I will recommend to anyone visiting San Salvador.

I recently reviewed this hotel via another forum for which I used to book a reservation and they replied back that in the 5 years in business and thousands of customers served, they've never received a negative comment with a hatred intent - nothing can be further from the truth as ownership should be focusing on areas of improvements so as to provided quality service to keeps customers satisfied and avoid sad words. To summarize my experience, the WIFI connectivity is terrible everywhere that I could not work on my laptop so I had to use my personal cellphone data in order to connect to the internet. The hot water was another issue as it is sporadic, and sometimes there was none especially when taking a shower. The family room, which I was giving with three beds, even though I had booked a single room when I checked in, was another blunder on their end but it was not cleaned everyday, the towels were not changed daily nor were my bed sheets ever changed during my three day stay. Breakfast is small in quantity and options are limited to what you can eat. Not sure if ownership thinks this is acceptable but running an establishment to accommodate people under these conditions, based on my experience, lacks even the basic standards of any hotel. I stayed at another hotel afterwards and more than made up for these inconveniences as this place which lacks decent amenities and ownership behavior is a total joke, even more so after responding to my review elsewhere but this is the type of behavior you would get to expect when deciding to stay here.

Recommend

This is by far the best Hotel I have ever stayed at. The pictures on the website don’t do the property justice. My family (1 year old, 3 year old, 21 year old, and husband) & I recently stayed for a week and the experience was amazing. Here are some key details I want to share. The breakfast is authentic, healthy, and prepared by a chief. Breakfast came with fresh squeezed orange juice and freshly made cashew milk. This isn’t something you would find in America. The hotel has security that watches over your cars (we rented one). The security will also walk out into the road and stop traffic without us having to ask him. The cleaning ladies are amazing! We had a ton of wet clothes (from the lake & beach) that needed to be dried before packing. The cleaning lady hung our clothes out to dry and rotated them while we were out exploring. We told her we needed some hangers so that WE could do it. She was so kind enough to do it for us! My son threw one of his metal Paw Patrol cars into the tiny pond they have. For those of you who don’t know. The special edition Paw Patrol true metal cars can only be bought in a pack (we paid $45). It was a bummer but we obviously explained that the pond was deep and we couldn't get it out. Our son asked us if we would try, so we went and bought a pole to try and get it out (we try to teach our kids to try and problem solve. The car obviously was worth it to my son). The staff told us not to worry that they would try. The pond was like 6ft deep…but after 3-4 days they got it out!!! We were so grateful!! The hotel overall was so clean! The garden outside has tables that you can eat breakfast or lunch at. It is so beautiful. Makes it feel like you are eating in the middle of a mountain. They have a small market inside and a juice/ smoothie bar. The juice/smoothie bar was so amazing. All local & fresh products! After a long day of exploring, coming back and being able to order a smoothie was so refreshing. The TV is equipped with youtube and netflix for younger children. It is close to a lot of great eating spots. If you are looking for a place that gives you “El Salvador” this is the place to stay at. Your kids will have a blast exploring their garden area while you eat. It also makes a good location for cool pictures.

My wife and I spent five nights at the Windsor Plaza Hotel, and it was an outstanding experience. For around $350, the value was incredible. The check-in process was swift, and the staff were quick to help us settle into our room. Our room featured a comfortable single bed and was immaculately clean. We enjoyed the fantastic pool, amazing breakfast, and consistently good service. The hotel’s location was perfect, with plenty of dining options, nightlife, and pharmacies nearby. We felt very secure thanks to the attentive security team. Windsor Plaza Hotel offered superb comfort, convenience, and excellent value. Highly recommended!