Hotel Mesra Haiwan Peliharaan di Knoxville

Our favorite thing about staying here, besides the overall cleanliness of the rooms and the customer service, is 100% the complimentary shuttle service, which is perfect if you're going to require guests partake of the valet service. Honestly, we came back for this visit largely because of Simon and his kind, easygoing nature, and we'll be back again. Simon does an excellent job at making us feel seen, cared for, and appreciated.

除了空調非常吵，一切都很好

Location is in downtown, very convinient to connect everywhere. It's an old fasion hotel. The service is good. Since it was a business trip, we rent a car for easier transport but the hotel parking charges a lot.

I travel to Knoxville about every other week. I have started staying at this location becasue the IHG booked UT for the entire year. This property is conveniently located off the interstate and has several food choices near by plus a bar and restaurant on-site. But the best part is the willingness to make your stay the best you can have by the staff. Every single person I have interacted with has gone above and beyond and have kept me coming back. Great property overall.

It was great! Kyle, Josiah, and Sam were my valets and they were incredible! Very great experience, room was comfortable and restaurant was great. Will definitely stay here again - bed was great, gym was great, pool was great, valet was great.

Friendly staff, clean accomodations and centrally located to downtown Knoxville. Great option for parents and visitors to the University.

Probably the nicest of the Embassy suite locations I have visited! Right in the heart of Downtown Knoxville's Theatre District. You are walking distance to entertainment, shopping, restaurants - one block down from Market Square where live concerts are held and a less than 10 minute drive to University of Tennessee campus. And that's just the location! The amenities are remarkable and the hotel itself seems brand new with very upscale modern feel to it. Their cocktail reception is on the second floor with an outdoor setting option as well as an amazing rooftop bar (separate from the hotel-so guests cannot charge to room) that spilled into the hotel's swanky rooftop pool and lounge area. I enjoyed a full moon and a couple of glasses up there. There was an expanded market with an array of toiletries, snacks, microwavable foods, a wide variety non-alcoholic and alcoholic beverages as well as an entire gift/souvenir section for UTK fans! There is also a local market across the street for anything more that you might think of. The room was a generous space with the usual closed door bedroom. The decor was minimalist sleek, the bed was extremely comfortable and everything was clean. I really appreciated the motion sensor night light in the bathroom. Breakfast was well staffed and always replenishing the food and coffee, extensive with the usual omelet station and a very nice dining area overlooking the grand main lobby. I will say the fitness center, although a nice facility with brand new equipment and provided just a little more than your usual few treadmills and a rack of free weights, it is strangely located right at the entrance of the hotel with glass windows all around for anyone to see walking by the hotel or into the hotel. So I did not use it. Also, I understand why there is only valet for this hotel as parking is a challenge downtown. It would be nice to inform guests that they have the option to park in the public garage where the 3rd level walk way leads directly to the hotel. We were only informed of this once we had already checked in and our car was with valet. All in all, we would definitely recommend to anyone visiting Knoxville - it really felt like a Conrad hotel but at Embassy Suite prices!

The hotel room was pleasant and had everything we needed. Clean and very organized.

Under normal conditions this hotel would be too expensive for an expense report. But since services, like the hot breakfast buffet had to be cut back due to Covid-19 restrictions, this hotel adjusted the nightly charge. So I got a studio apartment with a fully equipped kitchen for a week. Loved the staff. Very professional as well as generous. Within walking distance to Walmart and restaurants.