Ulasan JD Polman Hotel

Jawapan daripada Pihak Penginapan: 【中西式自助早餐】【免費停車】【樓頂無邊泳池】【健身房】【共享辦公室】【共享書吧】尊敬的貴賓： 感謝您選擇入住我們酒店，並分享您的寶貴意見！祝您生活愉快！ 誠摯的問候

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay.We will verify the deposit amount to ensure accurate information is provided. Additionally, we will work on improving our front desk service to ensure every guest receives timely assistance.Regarding the lack of a safe and fruit in your room, we will review our amenities and advertising to ensure consistency. We also take your comments about the noisy air conditioning and breakfast quality seriously and will address these matters promptly.Your feedback is invaluable to us, and we are committed to making improvements. We hope you will consider giving us another chance to provide you with a better experience in the future.Best regards,

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you loved our service and found our staff helpful. Cleanliness is a top priority for us, and we’re glad you noticed. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another great stay!Best regards,

Jawapan daripada Pihak Penginapan: Thank you for your positive feedback! We are glad you enjoyed the quiet and comfortable room in the Sensok area. We look forward to welcoming you back soon!

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for the positive review "Good and clean" during your stay. We are delighted that you were satisfied with the cleanliness and quality of service at our hotel. As hotel staff, we are always committed to providing every guest with a comfortable and hygienic stay experience.We will continue to work hard to maintain the cleanliness and quality of the hotel environment, and strive to meet the needs of every guest. Your affirmation is the driving force for our progress and the guidance for our continuous improvement. Thank you again for your valuable feedback, and we hope to have the opportunity to provide you with quality service again in the future. Wish you a pleasant journey!Best regards,Hotel Management Team

Jawapan daripada Pihak Penginapan: 尊敬的貴賓：您好，很感謝您百忙之中還這麼認真的給酒店點評，非常感謝。🙏酒店是中國人投資建設和運營管理的，我們在2023年10月底開始試運營，截至現在1週年。酒店有柬旅遊部頒發的各項運營資質和五星標識，我們是要本土品牌，服務好來柬旅遊和考察的賓客。酒店有1000多房間，當前200間是酒店主體，剩餘是長租公寓，也是為長期在柬的賓客提供一個便利，其他配套泳池健身房餐飲酒吧小型24H超市都齊全，很感謝人您的認可。關於您反饋的問題，我們收到後會積極完善，尤其是員工的招聘和培訓，很感謝您的理解和支持。㊗您和家人身體健康，萬事如意。謝謝

Jawapan daripada Pihak Penginapan: 尊敬的客人，感謝您選擇我們酒店並分享您的寶貴意見！我們很高興您對房間的設施和新穎感到滿意。關於您提到的牙刷質量問題，我們深表歉意。我們會立即與供應商溝通，確保提供更高質量的洗漱用品，以提升客人的使用體驗。同時，我們也會加強前台服務的培訓，確保能夠更快速地滿足客人的需求。再次感謝您的反饋，期待您再次光臨我們酒店，給予我們更多改進的機會。祝您生活愉快！誠摯的問候，

Jawapan daripada Pihak Penginapan: 尊敬的客人：感謝您分享您的寶貴意見！我們很高興您覺得酒店位置便利，適合晚上到達的客人。關於周邊商業設施不足的問題，我們會認真考慮您的反饋，並努力改善。同時，感謝您對屋頂酒吧和游泳池的好評，我們會繼續為客人提供優質的服務和美味的夜宵。期待您的再次光臨，享受更好的體驗！