Hotel berhampiran District at Biltmore, Phoenix

The camelback inn maintains a lot of its historical characters, we stayed here because there has been much raved reviews about the property. We were here for Easter weekend, so it was rather chaotic. The lobby for check in isn't grand by any mean. The property is very spread out, and you self park to be close to your casita. The casita we received has an obstructed view of the camelback mountain. And the back patio to seat out. The casita is good size, but the bathroom is disproportionally small compared to the rest of casita. And the floor was very dusty. House keeping takes away towel during cleaner but doesn't bring in clean ones, which I find it mind boggling. And the floor remain dusty after cleaning. The pool area is packed, and I meant packed with family & kids. It's impossible to find an available lounge chair. And they ran out of pool towels. The pool attendants were friendly, but there's not enough of them vs number of guests. The location of the property is convenient, short drive to downtown scottsdale. We ate out both nights as its impossible to get reservation for the Rita's on site. We had spa treatment the second day and spent our pool time there. The spa pool is quiet and serene. I think the spa is much much better run than the hotel. We had easter brunch at Lincoln's as Rita has no availability. There are only two spots with EV charging. So you kinda have to drive to the charging spot, walk back to your room. And walk back to the spot to move your car closer to your room after charging. Overall it was an ok, somewhat disappointed stay. The house keeping, the onsite restaurants availability and the crowded Jack Rabbit pool left a lot to be desire.

Menempah perjalanan saya ke hotel salah satu bilik saya telah diberikan atau hilang adalah apa yang dinyatakan oleh wanita itu. Saya tidak diberi pampasan tiada maaf apa-apa. Saya akhirnya terpaksa membayar untuk bilik lain selepas wanita menyatakan berkali-kali mereka telah ditempah entah bagaimana bilik kelihatan tidak akan mengesyorkan membelanjakan wang anda di tempat lain.

設施略顯老舊，房間衛生打掃一般，餐飲比較方便，大堂有兩家可以選擇，還有一家禮品店

Mereka hanya melakukan pengemasan setiap hari, walaupun selepas saya telah meminta pengemasan harian dua kali di meja depan dan mereka telah bersetuju. Saya hanya tinggal selama dua malam, jadi saya tidak mendapat apa yang saya mahu.

Berseronok di sana, berhampiran dengan pelbagai tempat makan dan stadium. Kakitangan sangat ramah dan persekitarannya baik, iaitu, dalam tempoh wabak, sarapan tidak disediakan dari hari Isnin hingga Jumaat, tetapi makan malam boleh diubah, dan sarapan hanya tersedia pada hujung minggu.

Update: Pretty sure I got a sinus infection from my room. (See review and photos) Not the worst Hotel I've ever stayed in, but the worst Hilton experience so far. The only redeeming feature of this hotel is it's proximity. 1. Proximity to the job site I worked out of 2. Proximity to the Airport 3. Proximity away from crime When I arrived, the atrium was nice and the pool area is actually really nice. When I opened the door to the room, the musty smell hit almost immediately. Thankfully because it's PHX, I was able to open the window and run the fan to get some fresh air into the room. Only after 3 afternoons of doing this same practice did it finally start smelling less musty by Wednesday night. I inspected the HVAC intake and noticed that the filters appeared to have an installed date. I think it says 1-26-2022 (or 1-24-2022) either way I'm no HVAC expert, but I believe even the best filters need to be changed more than that... only 1 out of the 4 toiletries had anything in it or the only one actually working. (see photos) Since I work all day, I didn't feel like making it a big thing at the front desk. Should I have? I guess I could have, but for Hilton Honors users, we have a handy app that lets you use your phone as a key among other features. one of them is to communicate with the hotel. I decided to try it out and sent a message on Tuesday. No response. On my last evening, I sent one other message. (see photos) I'm a fairly forgiving guy, but considering this is one of the only supposed ”4-star” hotels in the vicinity, I was hoping for a little more. They don't service the room but once every 5 days (unless you ask for it, but again; Why have a communication feature if you don't monitor it?) if I come back to Phoenix, This will NOT be my first choice. I'm going to say right now, I'll probably look in nearby Tempe or some other suburb and risk the 20-30min. commute than stay here again.

Legit good spot. Whole place is a little dated, but that didn’t stop it from being a good choice. Bar was good Front desk was excellent Bathrooms were A level tennis, pickle, gym all good Parking A+ Place is huge, and good value. Happy with my choice. Everyone should opt for villa.