Hotel Hilton di Phoenix

perkhidmatan mereka hebat lokasinya bagus biliknya bagus tetapi orang keselamatan mereka perlu hidup dan berhenti menjadikan pekerjaannya sepanjang hidupnya dia benar-benar duduk tepat di sebelah saya atau berdiri betul-betul di sebelah saya sehingga saya mendapat Uber dari sana tanpa alasan dan terus bertanya kepada saya setiap minit tidakkah Uber di sini adalah Uber di sini, di sini sangat tidak masuk akal, jadi berhati-hatilah dengan seorang lelaki keselamatan berkulit putih yang gemuk dia ******

Update: Pretty sure I got a sinus infection from my room. (See review and photos) Not the worst Hotel I've ever stayed in, but the worst Hilton experience so far. The only redeeming feature of this hotel is it's proximity. 1. Proximity to the job site I worked out of 2. Proximity to the Airport 3. Proximity away from crime When I arrived, the atrium was nice and the pool area is actually really nice. When I opened the door to the room, the musty smell hit almost immediately. Thankfully because it's PHX, I was able to open the window and run the fan to get some fresh air into the room. Only after 3 afternoons of doing this same practice did it finally start smelling less musty by Wednesday night. I inspected the HVAC intake and noticed that the filters appeared to have an installed date. I think it says 1-26-2022 (or 1-24-2022) either way I'm no HVAC expert, but I believe even the best filters need to be changed more than that... only 1 out of the 4 toiletries had anything in it or the only one actually working. (see photos) Since I work all day, I didn't feel like making it a big thing at the front desk. Should I have? I guess I could have, but for Hilton Honors users, we have a handy app that lets you use your phone as a key among other features. one of them is to communicate with the hotel. I decided to try it out and sent a message on Tuesday. No response. On my last evening, I sent one other message. (see photos) I'm a fairly forgiving guy, but considering this is one of the only supposed ”4-star” hotels in the vicinity, I was hoping for a little more. They don't service the room but once every 5 days (unless you ask for it, but again; Why have a communication feature if you don't monitor it?) if I come back to Phoenix, This will NOT be my first choice. I'm going to say right now, I'll probably look in nearby Tempe or some other suburb and risk the 20-30min. commute than stay here again.

Such a great resort! This is the 2nd time I have visited the resort, and the 1st time I have stayed there. The service is quick, everyone is polite and friendly, and none of us had any complaints. I would definitely come and stay there again, and I would highly recommend to families.