Hotel berhampiran Grand World Phu Quoc, Pulau Phu Quoc

Kami mengucapkan terima kasih kepada kakitangan hotel yang berorientasikan pelanggan. Saya ingin ambil perhatian bahawa semua orang sangat ramah dan sopan. Hotel ini mewujudkan suasana santai yang baik dan suasana percutian. Perkhidmatan yang sangat baik di restoran. Pantai yang bagus, kolam renang yang cantik. Jubah, selipar dan kasut pantai di dalam bilik. Pengering rambut yang sangat baik. Perabot kemas, katil selesa. Mereka tidak berhemat pada perkara kecil, yang menambah kehormatan. Terdapat bau yang sangat menyenangkan di mana-mana di hotel. Pemindahan ke tempat-tempat hiburan diatur, walaupun Grand World tidak lebih daripada 10 minit berjalan kaki.... Saya yakin boleh mengesyorkan hotel ini untuk berehat, dan kami akan kembali apabila kami melawat pulau itu. Kami mengucapkan terima kasih kepada pengurusan dan kakitangan hotel!

I travel the world with Marriott brand only, this is the very disappointed Sheraton Phu Quoc that I happen to stay, I booked a family suite oceanfront during June1-5,2023. This review written on June 2,2023. It isn’t 5 star resort. Marriott Should not put their name on it, because it degrade the quality of Marriott Brand. We check in during lunch and went to Garden restaurant, the lunch buffer have nothing worth to eat so we order from menu total of 5 hot dish for 5 of us, only 3 dish come out 20 minute, 1 dish come out 45 minute later and final dish never come. So 1 of us can’t have lunch. We lelf the restaurant and came to our SUITE all the keys doesn’t work so after the trip to front desk again finally we got in the suite. The room temperature was at 25C degrees and keep go up. Call the maintenance no help there The resort is old and need upgrade ASAP including AC units. We went down to front desk and request to change the room, they told us to leave our phone number so they can contact us regarding the room transfer. We never received the call, we have to went out to find a decent place for our dinner because we are not sure about restaurant dinner buffet!!! So by the time get to the room we too tired to call and bother the front desk. I am a Platium Bonvoy of the Marriott. It mean I stay at least 50 nights per year with Marriott. This is the first time I feel like I got cheat out of 5 stars resort. So today I will ask them to cancel the rest of the stay and move to another resort, hopefully JW Marriott in the other end of the island. My review is not prejudiced about the staff or Food not even the normal wear and tear of the resort but mainly with the management team. On the small note to resort management director. You should try your own food in the restaurant including the ice cream in the snack bar, I think the Ice cream was there too long. I wish all the best to my fellow guess and hope that you will be better luck then me. After my first impression with The 5 star resort. I would like update my review. Just one action of the top team management in breakfast room, it change my opinion and I am very appreciated his customer services. His name is Mr Hoang. He fresh up my family’s morning with an offer a cup of Green Tea, when services like that happen, it took out of all the bad experience and show you how great the staff can brighten your day. Furthermore in the long conversation he explains to me the new management just took over last September 2022 and in process of remodel the resort. Also the staff had been trained and continue to update their customers services. Therefore I would like to update my review with a 5 stars and continue to believe in Marriott branding Sheraton Phu Quoc Long Beach. This is on my day 4 at the resort and I am very happy to share with everyone. Thank you for read my review and after all we have a happy ending. My best wish remain with the staff of the Hotel specifically with the Breakfast room management

Very good hotel for family. Service is good, staffs are very helpful; food is delicious and coffee is good. Room is clean. I am appreciate with the facilities for kids, for example the kids corner in the restaurant, chocolate time in the afternoon. I will still choosing this hotel next time.

Excellent service, convenient location, and extremely helpful staff. I'm in utter love with this place. The décor of the brand-new room was sophisticated and elegant. The hotel employees provided excellent service, which made our stay very comfortable and enjoyable. Leila, in particular, was kind and thoughtful in setting everything up for us, and she always comes with a big, genuine smile, which makes us even happier. She went above and above to make my stay as enjoyable as possible by planning my routes to visit various locations on my own, explaining in detail how to get there, and reserving my ticket to the airport. We want to express our gratitude for making our experience spectacular and incredibly memorable. Overall experience can be expressed in 3 syllables Fa Bu Lous, can’t wait to go back.

Service was good but the maintenance of the room have got to be improved. There were stains on the windows of the shower area. Toilet bowl constantly has a flowing water sound throughout the night. I would prefer if theres a mini fridge for us to chill drinks/food, especially in the hot season! Breakfast was alright, I appreciate the live egg station as well as the pho. Bread was stale though. Other than those issues, bellboy service was really good and genuine. Exclusive beach was a plus with great views and accessories like hammock, swing etc. For the price, definitely worth an experience!

Salinda is a slice of heaven on Earth. It really is paradise . The staff are the nicest staff I have ever met. Our villa was luxurious and they really take care of the little details. The breakfast is out of this world. Cheeky fizz with breakfast goes down a treat. I will definitely be back here again and you should too. 100% recommend.

This is the best hotel in South East Asia. If you are looking for a resort hotel to spend quality time with your partner, just book Regent. you will not regret it. firstly, the room. the room is superbly designed. Modern and chic. The semi enclosed balcony gives you space to chill out and enjoy the sea breeze. Mini bar and snack drawers are fully stocked, entirely complimentary and restock every day, so that you can enjoy the moments without the hassle of racking up hotel bills. secondly, the service is simply outstanding. they will bring you drinks whenever you sit at the pool or beach lounge chairs. every single staff from the gardeners to the waitress, cleaners will greet you. the regent experience team is so professional, we forgot our t shirt at the room and they promptly courier it us at our next destination at HCM. Thirdly, the breakfast is devine. The spread and set up is the best I have ever seen. Trust me, you will eat many rounds at breakfast.

I had an absolutely fantastic stay at this resort. Everything was top-notch, from the impeccable service to the beautiful accommodations. All the front desk staff and buggy staff were incredibly friendly and went above and beyond to make my stay enjoyable. The rooms were luxurious and well-maintained. I couldn't have asked for a better experience. Highly recommended!

Sarapan pagi sangat kaya, termasuk jus yang baru diperah dan mi nasi yang baru dimasak. Terdapat beberapa kolam renang dan pantainya sangat cantik! Ketidakpuasan hati ialah unit luar penghawa dingin terlalu kuat, yang menjejaskan sedikit tidur. Selain itu, anda hanya boleh mendaftar masuk pada pukul 3 petang. Secara amnya, anda boleh mendaftar masuk ke hotel pada pukul 2. Terdapat bas ulang-alik percuma ke stesen kereta kabel di hadapan hotel. Apabila menginap di hotel, anda mempunyai ketiga-tiga hidangan di hotel Anda boleh memesan makan tengah hari dan makan malam dan harganya tidak terlalu mahal.

what a wonderful resort! the whole area is beautiful, facilities are well-managed and guest reception & service are fantastic! (special thanks to my manager Sunny and DAI NGUYEN). I've also enjoyed activity programs like yoga class with kindly teacher (for free of charge!). Thank you for giving me wonderful time ever!