The Yama Hotel Phuket

I’m definitely will never come back again. I rented motorcycle from hotel cause i think it will be safer even the price is higher than outside. The hotel pass it to an old woman who selling groceries beside hotel. For the first motorbike- i took a video of it before i take it and then i realised it’s quite big for me so i changed to another smaller- she passed me the one she is using- and she saw this time i didn’t take video of it. And that’s how funny things happened. After 2 days when i returned, she pretended to say there are 2 scratches on the motorbike which is super bulshit and start saying we didn’t do it but maybe when we park it outside other people did it- then started saying she doesn’t understand English bla bla. I was so mad and i contact receptionist- he checked and told her it’s not a scratch- she understood him fully she only can not understand us 🤣. Then after he left she told us we have to pay her 250bath which is the same amount as 1 day rental for fuel. I used 2 out of 6 fuels lines show on the motorbike but whenever i off the motorbike and turn on again it show 4 out of 6. So incredible. I decided to go out and find gas station at 11pm but i will never give her that 250. In the end i paid 50 bath for the fuels and finally get back my deposit. If the hotel is professional- they will never let her do all these dirty to us. Also the shuttle bus service is very rare. And it’s hard to book. They fit in to the max it becomes very unsafe so we have to spend a lot for transportation. I will definitely never come back again

Stayed here a number of times, very decent hotel for what you pay. Much cleaner than other hotels in and around Kata. Only problem is the location, transportation is necessary if you want to spend time out of the hotel. Pool is really good.

A lovely, welcoming hotel with excellent facilities such as a swimming pool, bar, and restaurant. The room was large with a balcony view of the sea in the distance.