Siam Bay, Raya Yai Island, Mueang Phuket, Phuket Province, 83100, ThailandLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
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4.1/5
Sangat Baik
349 ulasan
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Persekitaran4.3
Kemudahan3.9
Perkhidmatan4.2
Kebersihan4.1
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3b
Suite Depan Pantai
Menginap pada Jul 2024
Melancong bersama rakan
5 ulasan
3.7/5
Disiarkan pada 3 Ogo 2024
This is a long review. TLDR - awesome staff, 10/10 view, but maybe don’t book our room (villa), or book a room here during travel peak seasons so there may be more staff and better maintained facilities.
We stayed overnight for 1 day at Racha Island. Our itinerary:
1. Join half a day tour (Phuket > Racha)
2. Arrive Racha and stayed behind
3. The next morning, left the island and joined the rest of the tour.
We were lucky the tour guides were willing to accommodate our overnight schedule.
Racha Island Resort itself had amazing staff, 10/10. However, the amenities are quite run-down, perhaps because the room we stayed at were not frequently booked and hence not well maintained. During our stay, the following happened:
- Our room hairdryer broke and started smelling burnt
- Our toilet flush malfunctioned and water kept overflowing out till the toilet floor
- The shower head broke
- There was no hot water until the staff arrived and fixed it
- Our room minipool water seemed a bit dirty and green, we requested for cleansing but unfortunately that did not happen. We ended up not using our pool at all
- We were supposed to have the entire villa area to ourselves, but the gates could not be locked and did not have enough gates. People kept ignoring the “private area” signage, opening the gates themselves, and walking in and out our area, and stared at us while literally walking past the outside of our villa, so we had to keep our curtains closed all day as it felt a bit unsafe. Can’t exactly blame their lack of respect since the surrounds did not have a clear indication / proper gates that showed they were not supposed to trespass.
- We ordered a taxi to the pier but it never arrived (but thanks to the staff’s quick thinking, we had a motorcycle ride instead which was fun!)
The view was amazing though, perhaps our stay would be been more pleasant if we had a more realistic expectations. However, the staff deserved all the respect for always making things work and for fixing all of the above issues fairly quick.
Terjemah
XJing
Bilik Chino
Menginap pada Nov 2023
Melancong bersama rakan
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 29 Nov 2023
The resort is located right next to the beach. You can find interesting corals within shallow waters. The resort restaurant overlooks the beautiful waters and offers affordable dishes. On the other side there is Batok bay, where the water is calmer, but there isn’t that much corals to see. We rented a scooter for 500 bahts a day to travel around. If you like to dive or snorkel, it’s nice to spend 2-3 nights here at least. Otherwise there are not much things to do on the island.
Terjemah
6/15
Hong
bilik Lagoon
Menginap pada Jan 2024
Pasangan
4 ulasan
4.0/5
Sangat Baik
Disiarkan pada 30 Jan 2024
A very nice place for true relax on the fully comfortable beach.
Terjemah
stephen james
Bilik Chino
Menginap pada Feb 2024
Pasangan
7 ulasan
4.2/5
Sangat Baik
Disiarkan pada 1 Mac 2024
Situated on a stunning beach, nice clear water. You come to this hotel to experience the beautiful beach. The speed boat ride to the island was late, and packed, takes about half an hour or so. Rooms are nice enough, quite tired and dark, but are fine. Nice swimming pool, but everyone uses the beach. Nice littl hotel bar on the beach, also hotel resturaunt. Dont expect much from the food, bland Thai dishes, no spice. Lots of food like burgers and pasta. Food quality is poor. Breakfast was very bland. All the hot stuff was cold, and all the stuff that should be cold was warm.
You are going to this hotel for the beach, and it wont dissapoint. Staff are very nice and freindly.
Remember to include your boat transfer when you book, or you could get stung for it later.
Terjemah
onnyjurneyclub
bilik Lagoon
Menginap pada Mei 2023
Melancong bersama rakan
6 ulasan
4.0/5
Sangat Baik
Disiarkan pada 23 Mei 2023
Bangalow almost garden view need walk to the beach . Reastaurant is good and seasonable of prise.
Terjemah
Xiaocaomeihedabanli
Bilik Chino
Menginap pada Mei 2023
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Mei 2023
The room is large and clean, though the facility is a little old. The Resort size is Ok, we can walk to the restaurant for 5 minutes. The hotel stuff are all very friendly and professional, letting us know which bay is good for diving.
After we arrived at the island, they sent car to transfer us. So warm, especially Minky, really good, who helped me changed a room due to the noisy air-conditioner. Bank, Na Khao and Parn all provide good service.
We ordered speedboat transfer service by email and the transfer took arround 30 minutes, a little bumpy. The transfer back to Phuket is accomplished by another bigger speedboat, with another team of tourists, like one-day trip to Racha, time was the same, so very good solution.
The restaurant is right in front of the beach. Few people, good sight. Resort also provide free car to the hill to see the sunset.
Resort provide service for deep diving and also snorkeling, the price is reasonable and good. Service is also Ok.
There is also SPA, very comfortable.
Really recommanded to visit.
Terjemah
Dima Di
bilik Lagoon
Menginap pada Apr 2023
Pasangan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Mei 2023
Racha hotel is a little paradise on the island. Everything is just flawless about this hotel.
Terjemah
Natalia
bilik Lagoon
Menginap pada Feb 2023
Pasangan
4 ulasan
3.5/5
Disiarkan pada 4 Mac 2023
We liked the location a lot for a peaceful getaway. It felt like we had a giant private beach available to us.
The woman at the reception was rather unfriendly, but the rest of the staff was alright. We enjoyed!
Terjemah
Pengguna Tetamu
Menginap pada Feb 2023
Solo
1 ulasan
3.7/5
Disiarkan pada 1 Mac 2023
This resort has great potential… it’s set on beautiful Racha island with the hotel set across the whole bay, it’s quiet and spacious. There were some nice touches in the room when I arrived, with towel designs and flowers. The hotel rooms are big and clean-ish (could be better around windows and blinds) and there was fridge and kettle etc in the room and enough towels and drying rack for swimwear. I also enjoyed the food at the restaurant and the staff there were friendly and attentive.
The improvement could be made in customer service and ensuring guests have the best stay and some improvements to the hotel amenities. The reception staff didn’t seem very bothered about guests and their service was pretty poor. Starting the trip, I wasn’t informed to meet at their office (not the Pier) to get the boat from Chalong Pier to the island, despite various emails about it, so I had to walk 5/10mins with my suitcases on my own down the busy road. When I called them, while at the Pier, to find out where to meet them they said they had to get off the phone and “just walk there”. Then the boat was delayed 1.5hrs due to tide (no one informed us in advance) so there was a big wait and then the boat broke mid way across and there was no communication about that while we were on the boat. Arriving on the island, we had to transfer to the hotel as it’s across on the next bay but there was no dedicated hotel taxi/pick up for new guests and no clear communication, we sort of guessed we needed to pile in to a taxi with other tourists, I decided to walk to the hotel and got there quicker. I believe if the reception and transfer staff improved their service, were warm and friendly and prioritised communication, the stay would have been much more pleasurable. Finally if the hotel amenities and communal buildings were given a bit of love the hotel would get a much better rating, it seems all a bit mis matched and no care has really been given to the hotel aesthetics or building improvements. The equipment hire area, reception, shop, fitness centre, sunbed areas + umbrellas and restaurant could do with a renovation!
Terjemah
tomas tammenmaa
Bilik Chino
Menginap pada Dis 2022
Melancong bersama rakan
21 ulasan
3.7/5
Disiarkan pada 25 Dis 2022
It is on the nice bay, Siam Bay, more peaceful than the main one, funny like total confusion and finally found the place where nothing works like it should, but in the end it worked out. Pool was great.