J92G+F3C, Rawai, Mueang Phuket 83000, Phuket Province, ThailandLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
8.2/10
Very good
835 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Location8.8
Amenities7.9
Service8.2
Cleanliness8.1
Tapis mengikut:
Susun mengikut:
All reviews(835)
Positive reviews(738)
Reviews with photos/video(458)
Clean pool(123)
Great swimming pool(123)
Offers pick-up/drop-offs(89)
Has an infinity pool(53)
Loved the beach(52)
Tasty food(36)
Too many mosquitoes(30)
Has facilities for children(19)
Negative reviews(97)
Teaodiwakansongxianggong
Deluxe Sea-view Room With Terrace
Daftar masuk pada Mei 2026
Couple
2 ulasan
9.7/10
Amazing
Disiarkan pada 8 Jun 2026
For this price point, I have no complaints. The pool is very clean, and the public facilities and views are great. You can easily get to White Beach, which is about 2 km round trip. You can also rent a motorbike for 500 Thai Baht a day.
Teks AsalDiterjemah oleh Google
Anonymous User
Garden-view Suite With Terrace
Daftar masuk pada Apr 2026
Other
89 ulasan
10/10
Outstanding
Disiarkan pada 14 Mei 2026
So glad I chose Ban Raya Resort & Spa for my two-night stay on Racha Island. I absolutely loved the natural surroundings at Ban Raya. The room was spacious and clean, and most importantly, the sheets and duvet covers were spotless, with no strange odors or dampness. The bed was incredibly soft, and I slept so well here. The hotel also has a snorkeling area, an infinity pool, and individual villa-style bungalows. Plus, I got to see peacocks displaying their feathers every day!
Teks AsalDiterjemah oleh Google
6/7
Jawapan daripada Pihak Penginapan: 您好,非常感謝您選擇皇帝島班拉亞酒店並留下如此暖心的好評!很高興兩晚入住時光能讓您舒心愜意,我們始終用心維護酒店原生態自然環境,堅持每日細緻清潔客房床品,力求為每位客人帶來乾爽潔凈、柔軟舒適的休憩體驗。酒店專屬浮潛海域、網紅無邊泳池、原生態獨棟木屋別墅,皆是我們用心打造的度假特色,林間自在漫步的孔雀也為海島增添別樣野趣。能讓您擁有安穩優質的睡眠、收穫滿分度假心情,是我們最大的榮幸。期待您再次重返美麗皇帝島,我們會始終以熱忱服務等候您的到來!
Zhugexiaonan
Garden-view Suite With Terrace
Daftar masuk pada Apr 2026
Family
3 ulasan
10/10
Outstanding
Disiarkan pada 14 Mei 2026
The hotel is located on an island and requires a speedboat transfer. First, about the hotel: it's great, and the staff are very friendly. I talked to the front desk about the mattress being too soft, and they immediately brought a brand new, firmer one. The service was excellent, and the breakfast was abundant. Now, about the speedboat: it was a bit uncomfortable. They kept cramming more people in even though there wasn't enough space. While splitting into two boats might increase costs, the experience for guests on a single overcrowded boat was really bad. I hope they improve that. Finally, I just want to say that Koh Racha is truly beautiful, and you really should stay for a night.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 您好,非常感謝您抽出寶貴時間分享此次皇帝島入住體驗!十分欣慰您認可班拉亞酒店的整體環境與貼心服務,得知您對床墊舒適度有需求,前台第一時間為您更換全新硬床墊,能讓您住得舒心我們倍感安心,豐盛早餐也會持續用心把控品質,全體員工始終熱忱對待每一位住客。關於來回快艇乘船擁擠的問題,我們已認真記下您的寶貴建議,會立刻同步反饋給交通對接團隊,後續積極協調運力安排,合理控制乘船人數,全力改善乘船體驗,提升出行舒適度。由衷贊同皇帝島風光絕美,靜住一晚才能沉浸式感受海島浪漫風情。十分抱歉此次快艇行程讓您略有不佳感受,我們定會積極整改優化,期待您下次再度登島,擁有全程舒心完美的度假之旅!
iris00-
Deluxe Garden-view Room With Terrace
Daftar masuk pada Mac 2026
Traveling with friends
9 ulasan
10/10
Outstanding
Disiarkan pada 27 Apr 2026
The room was very clean and not damp at all. The lunch buffet also suited Chinese tastes. There's a shuttle service when you arrive on the island. The staff spoke a little Chinese, which made communication quite convenient.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for your thoughtful review! We are delighted that you were satisfied with the cleanliness and dryness of the room and the taste of the lunch. We also appreciate your recognition of our island transfer service and simple Chinese communication. We will continue to provide attentive service and look forward to your next vacation!
Kimsh0501
Deluxe Garden-view Room With Terrace
Daftar masuk pada Mac 2026
Couple
4 ulasan
10/10
Outstanding
Disiarkan pada 1 Mei 2026
The views are absolutely stunning, and the cleanliness is good too. It includes round-trip ferry tickets, breakfast, and access to an infinity pool. My husband also said it was excellent value for money! This hotel is really great, much better than [Ruì, assuming this is a hotel name or a comparison].
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you so much for your five-star review and sincere appreciation! We are delighted that you and your loved one had a comfortable and satisfying vacation experience here. Our hotel boasts stunning beachfront views with unparalleled vistas. We offer a complete package including round-trip ferry tickets, a sumptuous breakfast, and a popular infinity pool. We are honored that you enjoyed our excellent value for money. We are especially happy to receive such high praise from you. We will continue to focus on improving our service and accommodation details, and we look forward to welcoming you back to Racha Island for your next vacation!
Guest User
No.38 Garden-view Suite With Terrace
Daftar masuk pada Mac 2026
Solo traveler
174 ulasan
6.2/10
Disiarkan pada 12 Apr 2026
Compared to two years ago, this experience was much worse. The service has deteriorated, and the facilities are old. There was peacock droppings on the paths that hadn't been cleaned, and many railings were broken. However, this is still the best place for snorkeling on Racha Island. If you don't care about the hardware and service and only focus on the scenery, this place is fine.
Cons:
1. The service has completely declined. I had to drag my luggage a long way, carrying it up and down, on and off boats, and it was very hot.
2. The speedboat seats were so cramped I couldn't stretch my legs, much narrower than a budget airline.
3. No fridge in the room. On a hot day, if you want cold drinks, you have to buy ice at the restaurant for 20 THB a cup.
4. Neither the lobby nor the restaurant had air conditioning, it was incredibly hot, especially during the 3 hours before check-in and 2 hours after check-out while waiting for the boat. It was boiling.
5. The air conditioning leaked and soaked the entire room.
6. No curtains, so the sun was shining directly on my face in the morning.
7. No phone in the room. To contact the front desk, I had to use my own mobile, which was inconvenient for everything.
8. The sofa was dirty.
9. The restaurant food wasn't very good. Other restaurants on the island are much better.
10. No beach access, getting to the beach was a hassle.
11. Don't go sea fishing here. It's 3000 THB for 2 hours, which is far worse than the 3000 THB for a whole day on Koh Lipe. Plus, the boat barely went out, and we basically caught nothing. The experience was terrible. Go to Koh Lipe for fishing; the service and experience are much better.
Pros:
1. Good snorkeling.
2. Chinese communication was fine throughout, no language barrier. Many Chinese tourists, so it was lively.
It's truly become unscrupulous since it changed to a Chinese owner. To save money, they've removed fridges, phones, and curtains. They're selling rooms that are basically unfinished shells with incomplete facilities and no regard for the user experience. All the thoughtful details that Thai hotels usually have are gone. There's a reason for the low rating here.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, thank you so much for taking the time to share your detailed experience. We sincerely apologize for the issues you raised, such as reduced service, outdated facilities, inadequate cleaning, and missing hardware. These issues completely fail to meet our service standards and have disappointed you. We have carefully recorded every shortcoming you mentioned, including improvements to public area cleanliness, facility maintenance, room amenities, food quality, and the experience of island excursions. We will immediately implement internal rectification measures, including a comprehensive inspection of damaged facilities, replenishment of basic room equipment, improvement of ventilation and cooling in public areas, and enhanced service process training, to truly improve the overall stay and travel experience and prevent similar inconveniences for future guests. We also sincerely thank you for your recognition of the snorkeling environment and Chinese-speaking communication services at Racha Island, which is our original intention to provide convenience for Chinese tourists. We understand that the rating reflects genuine guest feedback, and we will address these issues head-on, diligently improve, and strive to perfect the details and services to live up to the expectations of every guest who chooses us. We look forward to having the opportunity to present you with an even better vacation experience in the future.
Guest User
Deluxe Sea-view Room With Terrace
Daftar masuk pada Feb 2026
Couple
7 ulasan
9.5/10
Amazing
Disiarkan pada 30 Mac 2026
Beautiful stay in a stunning natural setting. The property is surrounded by a large park with giant trees and beautifully maintained flowers, many different space options to practice yoga. Our bungalow (no. 22) on the far left side was very private, peaceful, and facing the sea. The beach in front was an amazing surprise, with some of the best snorkeling we’ve done in Thailand. We saw a moray eel, a snake eel, a boxfish, and even a lobster. The only thing that could be improved a little is the breakfast buffet. Overall, a wonderful stay.
Jawapan daripada Pihak Penginapan: Hello, thank you so much for taking the time to share such a detailed and vivid experience! We are honored that our island garden, surrounded by pristine forest, has left such an unforgettable impression on you. We are delighted that you preferred Villa No. 22, located on the far left facing the ocean. Its spaciousness and excellent privacy allowed you to enjoy a tranquil vacation. We were even more surprised that you discovered this snorkeling paradise right in front of the villa and had the unique experience of swimming with moray eels, boxfish, and even lobsters. We have also carefully noted your valuable suggestions regarding the variety of breakfast options and will strive to optimize our ingredient selection to better complement this beautiful scenery. Thank you for your appreciation of the natural environment and yoga space. We look forward to welcoming you back to the island soon, and perhaps even encountering more amazing underwater companions while snorkeling!
Guest User
Terraced House
Daftar masuk pada Feb 2026
Couple
6 ulasan
4.5/10
Disiarkan pada 30 Mac 2026
If you're just looking to snorkel, this place is fine, but I wouldn't recommend it for a good overall experience. It's the worst hotel I've stayed at in Phuket, and it's quite isolated. If you're considering diving or fishing, think carefully before booking, as there's a 1000 baht cancellation fee. The diving staff by the beach had a terrible attitude, and the fishing boat was really run-down – it doesn't even compare to other, more affordable hotels. We didn't catch a single fish, which was very disappointing. The peacocks and cicadas were incredibly loud, and their calls were quite startling. Maybe a slightly better room would have improved things. The toilet was also broken, and the water pressure was very low. If you have the budget, just stay at The Racha or a similar alternative; you'll have soft, white sand beaches right outside. Because the experience was so bad, I forgot to take any photos – I only have pictures from other places.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, thank you for taking the time to share your experience. We are pleased that the snorkeling environment in front of the hotel met your basic needs, and we appreciate your recognition of the quality accommodations on the surrounding islands. We sincerely regret that this trip did not meet your expectations. We have fully noted down all the issues you raised and will focus on improving facility maintenance, enhancing the attitude of our staff, and improving the experience of our water activities, continuously optimizing and upgrading our services. Thank you for your candid suggestions. We will continue to improve and strive to bring a comfortable island experience to more guests. We wish you all the best in your future travels!
Maomaotouのlvxingriji
Raya Villa With Sea View & Terrace Bathtub
Daftar masuk pada Feb 2026
Traveling with friends
5 ulasan
9.5/10
Amazing
Disiarkan pada 22 Mac 2026
This is a beautiful hotel on Racha Island. Most of the staff speak Chinese, and the restaurant serves delicious food, especially the seafood spaghetti which was amazing! 😋 The hotel's snorkeling spot is excellent, with lots of fish to see, and the instructors are very dedicated. The only minor issue is that geckos occasionally appear in the rooms.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for your kind review! We are so happy that you enjoyed our hotel. We are pleased that you were satisfied with the beautiful scenery of the island, the attentive Chinese-speaking service, and the delicious meals (especially the seafood pasta). We are also particularly pleased that you liked the hotel's snorkeling spots; the dedicated instructors and the rich underwater world provided you with a wonderful experience. Regarding the occasional gecko found in the room, we have strengthened the cleaning and safety measures in the rooms to create a more reassuring living environment for everyone. Thank you again for your kind feedback. We look forward to your next visit to Racha Island, where we will continue to bring you wonderful island memories!
Guest User
Deluxe Garden-view Room With Terrace
Daftar masuk pada Feb 2026
Traveling with friends
97 ulasan
10/10
Outstanding
Disiarkan pada 28 Mac 2026
The environment is beautiful and comfortable, offers great value for money, and the staff are very friendly. Highly recommended!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for your continued recognition and sincere recommendation! We are especially delighted that your satisfaction with the hotel's beautiful and comfortable environment, attentive service, and high cost-performance ratio is greatly appreciated. Your affirmation is our greatest motivation. We will continue to focus on perfecting every detail and look forward to your next visit so you can enjoy a relaxing island getaway!
Guest User
Raya Villa With Sea View & Terrace Bathtub
Daftar masuk pada Feb 2026
Family
17 ulasan
10/10
Outstanding
Disiarkan pada 15 Mac 2026
🌟 Five-star review (can be posted directly)
Title: Unexpectedly comfortable stay, highly recommended!
Stayed at XX Hotel for 2 nights, and the overall experience was perfect!
• Excellent location: 5-minute walk to the subway/commercial area, super convenient for dining and shopping nearby.
• Immaculately clean room: The bedding was super soft, soundproofing was good, the bathroom had a separate wet and dry area, and there was plenty of hot water.
• Thoughtful service: The front desk staff was efficient and enthusiastic, housekeeping was responsive, and they even sent complimentary welcome fruit.
• Abundant breakfast: Both Chinese and Western options were available, and the freshly ground coffee plus local pastries were amazing.
Great value for money, I'll definitely stay here again next time!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 感謝您給予的滿分五星好評!看到您對酒店位置、環境、客房、服務、早餐的全方位認可,我們真的倍感榮幸與開心~您的滿意是我們前行的最大動力,我們會繼續用心打磨每一處細節,始終以貼心服務迎接每一位客人,期待您的再次光臨,祝您萬事順意!
Ruibihu
Deluxe Garden-view Room With Terrace
Daftar masuk pada Dis 2025
Family
28 ulasan
10/10
Outstanding
Disiarkan pada 1 Feb 2026
This hotel is absolutely fantastic, truly impeccable! Racha Island boasts breathtaking scenery. You can rent a scooter to explore the island, go fishing and have your catch cooked fresh, and there's excellent snorkeling nearby. Each of the island's three beaches has its own unique charm!
Teks AsalDiterjemah oleh Google
6/15
Jawapan daripada Pihak Penginapan: Thank you for your wonderful review and perfect score for our hotel and Racha Island! We are so glad you had a comfortable and enjoyable trip here. The beauty and relaxed lifestyle of Racha Island are exactly the experience we want to bring to every guest. Whether it's cycling around the island, fishing trips, or snorkeling on the beach, every scene is worth savoring. We look forward to your next visit to the island. We are waiting for you at our hotel and wish you a pleasant journey and all the best!
Guest User
No.38 Garden-view Suite With Terrace
Daftar masuk pada Jan 2026
Couple
15 ulasan
9.0/10
Great
Disiarkan pada 23 Feb 2026
The hotel environment is quiet and elegant, with sea views right from your room. I highly recommend this place for anyone who prioritates snorkeling. The cleanliness was excellent, and the room was spacious and bright. Overall, a fantastic experience. It offers great value for money and I recommend it to everyone; you'll feel completely at ease during your stay!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for your thoughtful review! We are delighted that you were satisfied with the hotel's tranquil environment, ocean views, cleanliness, and value for money. We also appreciate your recognition and recommendation of your snorkeling experience. We will continue to maintain our high standards and provide attentive service to every guest. We look forward to your next visit!
Guest User
Terraced House
Daftar masuk pada Jan 2026
Family
40 ulasan
9.0/10
Great
Disiarkan pada 25 Feb 2026
There are three hotels on Racha Island, with The Racha being the best, but also the most expensive, costing over 5000 RMB per night. To be honest, I couldn't bring myself to pay that much, especially since The Racha's beach is shared, not private. Anyway, back to Bann Raya Hotel. Let's start with the pros:
1. They offer Chinese-speaking service. The owner seems to be *********, so the front desk staff speaks Chinese.
2. It has a private snorkeling reef.
3. The hotel environment is lovely and great for taking photos.
Now for the cons:
1. The facilities are a bit old, giving it a somewhat rustic hotel feel.
2. The tap water is very cloudy, especially when it first comes out of the faucet; it's yellow.
Overall, it's worth experiencing if you love diving. However, if you're looking for a high-quality hotel experience, you should think twice.
Teks AsalDiterjemah oleh Google
6/9
Jawapan daripada Pihak Penginapan: Thank you for sharing such a detailed and honest review! It's clear you thoroughly enjoyed your time on Racha Island and clearly outlined the pros and cons of Banlaya. We're delighted that you appreciated the hotel's Chinese-speaking service, private snorkeling beach, and photo opportunities. We sincerely apologize for the unpleasant experience caused by the outdated facilities and cloudy tap water; we will carefully note these issues and address them as soon as possible. Banlaya is indeed more suitable for those who enjoy snorkeling, value for money, and a pristine natural experience. Thank you again for your honest review, and we wish you all the best on your future trip!
Guest User
Raya Villa With Sea View & Terrace Bathtub
Daftar masuk pada Jan 2026
Family
24 ulasan
10/10
Outstanding
Disiarkan pada 6 Apr 2026
We booked the furthest twin villa, which I believe is the best room type the hotel offers – spacious and convenient for beach access. Of course, the price wasn't cheap during the February winter break. The extra bed for the child included breakfast, but surprisingly, it didn't include a pillow or duvet, which had to be paid for separately. From booking the room to reserving the Racha Pier reception, getting to the island, arranging sea fishing, fun diving, spa treatments, and ordering at the restaurant, the staff were very enthusiastic and provided Chinese-speaking service throughout. However, you still had to actively ask for everything you needed. We could bring the fish we caught during sea fishing back to the restaurant for preparation, and the kids really enjoyed the lemon fish flavor recommended by the staff. Breakfast didn't include milk, so that had to be purchased extra. I wouldn't recommend the buffet for dinner; if you need to eat at the hotel, it's better to order à la carte. The breakfast options were limited; for guests like us staying 4 consecutive nights, it became repetitive, and by the end, my child was only eating toast. If you're staying on Racha Island and plan to dive, I still recommend staying here. The diving instructors and safety officers were quite responsible. The waves were quite strong, so kayaking wasn't allowed too far from the shore in either direction, and we weren't permitted to go out of sight of the beach staff.
Teks AsalDiterjemah oleh Google
6/9
Jawapan daripada Pihak Penginapan: 您好,非常感謝您選擇入住並抽出寶貴時間分享如此細緻的入住體驗!很高興您喜愛我們末端雙拼Villa的寬敞空間與便捷的臨海位置,也欣慰從碼頭接待、上島服務到出海海釣、潛水、Spa及用餐全程,團隊的熱情服務與中文支持能為您帶來舒心體驗,更開心海釣後的檸檬魚料理和貼心的潛水服務得到您與小朋友的認可,潛水教練與安全員始終將安全與體驗放在首位,我們會繼續保持。 您提出的加床配套、早餐品類與飲品、服務主動度等寶貴建議,我們已全部記錄並即刻優化調整,後續會進一步完善配套細節、豐富早餐選擇、提升服務主動性,力求讓每一位賓客無需多問,便能感受周到關懷。皇帝島的風浪受自然環境影響,皮划艇限定活動範圍也是為了全力保障賓客安全,還望您理解。再次感謝您的真誠推薦與包容,期待不久後能再次迎接您與家人登島,為您呈現更完善的入住體驗!