Hotel berhampiran Stephen Foster Memorial, Pittsburgh

I booked this for a business trip, out of convenience to be able to walk to my office. Facilities were decent. I did not interact with hotel staff very much, but those interactions were pleasant. Room itself felt a bit dated, but served its purpose.

I was here one night for a business meeting located at another property that it was being hosted at (should have just booked there but it was not Marriott affiliated). Check in was a disorganized chaos. Multiple lines of people unsure of where to go. Once I finally checked in, I was not recognized for my Ambassador member status. My room was not ready (checked in after 4). Although I was “upgraded” I wouldn’t really call it that. I was provided a non premium city view room with a connecting room to a parlor suite that went unused. I was really looking forward to the “premium city view” that I booked but somehow the room wasn’t ready after the 4 PM check in nor was I offered any points for not receiving the room I booked. For breakfast I had to track down my server to even pay. She was in the back the entire duration of my breakfast. At checkout it took 30 minutes to even find a valet person to retrieve my car. The number provided on the ticket did not work. Overall a pretty disappointing stay at this Westin. Next visit to the city will be elsewhere.

Wyndham Pitts has got to be commended for its central location and unblocked view of the Three River confluence, at a great price! Check in was smooth and travel to other parts of the city was very easy, with various amenities like 24h convenience stores and jazz bars within walking distance. One could also walk to the Andy Warhol museum through the majestic Three Sisters bridges and also the Duquesne Incline for a breathtaking view of the city. And finally the pool has a great view. One could probably only complain about the aging furnishes with some cracked or *****ped wooden sections of the walls, and I thought it would be nicer to have a kettle in the room.

Friendly staff, the rooms were clean, breakfast was good. The location was within a short drive to downtown Pittsburgh. We will stay here again

We had no issues with anything at the hotel. All went well.

We travel a lot and we don’t like super expensive hotels we like it middle of the road, hence staying here, assuming it was like a Holiday Inn express or Hampton. We were stunned at how great this hotel was. Kim at the desk couldn’t have been nicer. The room shockingly was huge. It basically had a full kitchen, medium size, living room, and a good size bedroom. Everything was clean and I mean everything was clean. The beds were comfortable. The sofa was comfortable. It was quiet, we didn’t go to the pool or anything like that but we were shocked that they said they’re doing renovations and I can’t imagine why because everything we saw was wonderful.

The Motel is in a beautiful location. The room was clean and in the end it was a more than pleasant stay. The room was quite small, with only one bedside table, and the no availability of any shower gel or shampoo. The fridge in the room was very noisy, but luckily the noise was constant and so we got used to it after a few minutes.

I always start a review with the positives. I also don't like to be part of the problem but part of the solution and try to always offer helpful suggestions if I make a valid complaint. That said... The room at the Holiday Inn PIT Airport was PRETTY clean. I saw dark, long hairs on the bathroom floor (my hair is short and blonde,) and in the tub which led me to think the bathroom wasn't clean. However, the toilet and sink were seemingly wiped down and plenty of towels were accessible. The beds are comfy, the rooms are large, and we appreciate the outdoor pool in the warmer months. My husband and I stay here quite often, as many as 4 times a year or more, often with a multi-night stay, and we enjoy using the pool. The location for us is convenient to restaurants, shopping and the airport. Holiday Inn Pittsburgh Airport in general meets our needs. The breakfast is very good. Lots of a variety of hot foods and coffee. The waitstaff is always helpful in bringing out supplies, refilling coffee, hot food, a ”to go” bag if needed, etc. That all said, there is this very heavy set MEAN blonde lady with glasses that makes us cower and cringe each time we enter the hotel. We DON'T want to ask her for anything as she ALWAYS makes us feel like we are BOTHERING her. She seems to work the day shift, from early morning til 3 p.m. or so, as we have noticed and we try to make my requests and ask questions AFTER she is gone for the day. How ridiculous is this?!! Case in point: During one particular stay, I asked for more bars of soap for our room. I prefer bar soap. I shouldn't have to feel ”sheepish” about asking. They are mini and not full-sized bars of soap. We usually stay an average of 3 nights when we come to town and the hubs and i prefer bar soap to the bodywash and need more than one teensy bar for the two of us between the shower and sink for 3 days of usage. Get this one....She told us to use the bodywash in the containers on the shower wall and asked us if we had checked to see if the container of body wash was full!!!?? She seems to like to provoke an ARGUMENT! Then she preceded to tell us how she was instructed to hand out the minimum as in the case of the soap. I was thinking: ” Lady, please just open the drawer behind you and give us the dang soap!!” It's NOT a difficult request. I'm thinking: What happened to the old adage, ”The customer is always right?” The staff certainly should not ARGUE with the customer. A hotel front desk clerk works in the hospitality business and should provide the customer with ”hassle free” service. NOT! We don't ask for much. We don't ask for the room to be serviced with fresh towels, etc. during our usual 2 to 3 night stay. Was asking for mini bars of soap too difficult of a request? Today in our hotel room, I went to wash my hands after leftovers from an early lunch (around 11:00 a.m.,) to find that there was NO WATER. It had obviously been shut off. Why? We called the front desk to find out what happene

Overall was a very comfortable stay! I was in town with friends for the weekend for a mutual friend’s wedding and the Hyatt was very conveniently located near both the airport and wedding venue. The room was very spacious and the bed was super comfortable. The hotel breakfast was decent and the hotel staff were friendly, but seemed short-staffed at times. Would stay again for comfort and convenience.