Princesa Yaiza Suite Hotel Resort Reviews

We are here now , our third visit but have not been for a few years. This wonderful Hotel is even better than we remembered. The room is so spacious, clean and has everything you could possibly need. The breakfast which can be taken in several of their restaurants ( we have tried them all) is just perfect! Whatever you fancy for breakfast, you can have ! Quality ingredients and no queuing, freshly squeezed orange juice is sooo good too! The Hotel is stunning as are the outdoor areas, pools are beautiful and no problem getting a bed whatever time you choose. for families there is so much for the children to do ! We love the piano bar in the evening for a couple of cocktails, the waiters are charming and make your evening very special. All the staff here are kind, friendly and professional from check in to the housekeepers, they always greet you with a smile and nothing is too much trouble. We had a lovely surprise in our room for my Husbands birthday, the table was decorated and a chocolate birthday cake in the fridge. I didn’t request this, they just did it which is wonderful, thank you!! We will definitely be back and cannot recommend highly enough! Thank you !!!

Princesa Yaiza is a wonderful hotel with all the amenities you’d expect for 5*. We are a couple with a 2 year old toddler and 5 month old. The best thing though is the kids club - the animation team and facilities are fantastic. Daily activities, soft play, mini disco, childcare for free from age 3 and paid if under that. Wonderful team who make the stay very special. Specific thanks to Santos, Alessio, Carla, Stella, Pablo, Antonio…. Raffa had the BEST time thanks to you all!! There was lots of entertainment for adults too. It was super fun! The hotel is a great location, close to a beautiful promenade, sandy beach and restaurants/ shops. We had a 1 bedroom and it was very spacious. Perfect for what we needed. The cots and little baby kits were added thoughtful touches. The room had a large fridge and small kitchen area with a coffee machine which we greatly appreciated. Some pools are cool at this time of year but the ones in the sun by the afternoon are fine and kids can happily play in. I did put them in thin-ish wetsuits and that was plenty. You can use inflatables if you choose. The reason we gave it 4 star was because the buffet evening food was not up to 5 star standard the breakfast is served in a lovely outdoor setting but the dinner setting is a bit soulless in a large room with no views or even windows. The food was fine, but we got bored. My husband also got sick after eating some meat. The hotel staff were good about it. I’m confident it wasn’t norovirus as we were totally fine and no one else was really sick. We think it was poor luck. Also the rooms can be noisy when furniture is moved around in rooms nearby, or toddler running around in room above. We didn’t mind as we’re also a family. There were lots of kids about so don’t book if this is a problem for you. Overall we would definitely return, ideal for families or groups of friends. Would only do bed and breakfast though.

Wonderful Hotel, rooms spotless and staff extremely helpful and friendly. Staff in the customer experience area were most helpful also and Cindy in particular went the whole way to ensure our stay was up to scratch . All of the items in the fridge or coffee store were replenished each day as they were used including fresh bottled water.

Wow, just back from our first ever stay at this hotel and will definitely be returning. The hotel & staff were amazing. Beautiful areas, great room & bed, toiletries etc with a lovely walk in shower. The rooms are dark with older type furniture but that is the sort of theme of this hotel. The staff couldn’t do enough to help us and made us feel so welcome . An ideal spot , we stayed B&B as plenty bars around to eat & drink both at the Marina Rubicon and in the main town. A few nice new restaurants around the new Barcelo hotel and not expensive either, would recommend the Chinese. Cocktails were great , pool areas & grounds well kept and plenty sun beds. The only niggle really was the cooked breakfast being quite cold whatever time we got down to eat but there was always a good selection, of pastries, cold meats etc . Thank you to all the staff here , truly amazing and the best staff we have ever come across on many a stay at numerous hotels throughout the canaries. You made our week special

We went for Christmas on half board. Excellent food choices generally, great buffet breakfast and dinner and a great gala dinner on Christmas day. Very comfortable beds and the suite was fantastic. Very nice toiletries provided in the bathroom. Could have done with some instant coffee sachets as they only provide coffee pods got the machine provided.

Fabulous hotel with absolutely every the food choices are stunning beautiful pools and just a really stunning hotel the only thing which is a little annoying is all the bedrooms point inwards towards the stairs on the one side of the hotel which means the rooms are noisey if baby's are screaming early morning or people walking up and down unfortunately we had that 3 mornings at 6 am when a baby was screaming which was a shame

Lovely hotel, very attentive staff in a great position, stayed for 2 weeks but would have loved to have stayed longer. Couldn’t find any fault with this hotel, had a lovely room on floor 6 with great views of the pool and across the sea to Fuerteventura. Will definitely be back.

Our 14th visit ! It has changed hands since we were last there but it’s still As good as ever , lovely staff , lovely breakfast , great weather , we paid a slight upgrade price and got a beautiful view of both islands , literally can’t beat this for a winter break !

An absolutely brilliant stay from start to finish. We were given a warm welcome by Alessio, Victoria and guest relations. As you enter the hotel you feel so warm and welcomed and luxurious too. We went bed and breakfast and the breakfast was absolutely fantastic. The service is excellent and the food amazing. Nothing is too much trouble for any of the staff at this gorgeous hotel. The rooms are amazing and so are the beds pillows and cleanliness. A huge and special thank you to Alessio and Victoria and we will no doubt return We have stayed at many five stars around the world but have to say this is our favourite and the best. Love Princess Yaiza

Deserves its 5 star rating unlike many 5 star hotels that don’t. Highly recommend the relax package particularly the a la carte breakfast. Spotlessly clean resort located on the beach. Concierge were keen to sort out any issues. Will definitely be back soon.

We have just returned from staying at this wonderful place . The hotel is amazing everything was first class . Our room was great we had a sleeping and a living area with settees and a television, the bed was huge! And very comfortable and sheets were changed daily , plus the bathroom cleaned and replacement towels daily. A lovely balcony too but next time we will ask for a pool or beach view . The restaurants we used were amazing with great atmosphere and food delicious, we went to the Italian and Chinese, the Chinese was an experience with our food cooked in front of us was brilliant. The hotel decor is gorgeous lots of wood and walk ways with plants and water features truly unique. The bar area was great lots of places to sit and enjoy a drink , the bat staff were very friendly. The pool areas were beautiful lots of room and sunbeds for everyone, clean fresh towels . All in all we had a fabulous holiday would definitely recommend to family and friends , thank you princess Yaiza.

We visited for October half time. Hotel looks impressive from the outside and is immensely huge! We were welcomed by friendly staff with cocktails in toe! But best I summarise below pros and cons Pros 1. Very nice rooms and fantastic beds . Very comfortable. We had a fridge and smalll kitchenette. 2. Spotlessly clean everywhere 3. Very friendly staff and very helpful 4. Good array of restaurants 5. Nice pools albeit a bit cold. 6. Food very good but good array of cuisines 7. Geared for very young children sub 6-7. Not for teens. Noise in restaurants was unbearable at times with screaming kids Not so good! Sunbeds. Past 10am no chance of getting beds! All reserved hours before. Very poor, resembles 3 star Benidorm hotel not 5 star establishment. 2. No all inclusive option, only half board will add hundreds if not thousands to your bill. Drinks are pricey. You do get 25 euro credit for al a carte restaurant which you need to book via app. 3. Evening entertainment really really poor, low grade acts from amateur performers, waiter service in the theatre poor and grossly understaffed. There was a piano player or performer in the upstairs bar for a few hours, but at 10 pm it’s lights out. Nothing! The hotel then reminded of the film the shining! Huge and empty after 10pm and quite spooky. Really disappointed as there is absolutely nothing to do but go to bed. 4. This is not the hotels fault but there was a viral sickness bug going around my wife and I were both really ill, on leaving the hotel informed us of this yet failed to inform anyone , even admitted staff members had been sick. We would not personally go back but certainly will appeal to a lot of people.

We had a great stay at this hotel for our 45th wedding anniversary, in a super room overlooking the pool and sea. The beds were very comfortable, pillows soft and springy and I had a week's good sleep. We only ate in the buffet restaurants, and found the choice and standard to be excellent. Every night was a themed night so a good variation. The staff were all extremely helpful and friendly. We found it to be a very clean hotel. We will certainly be back next year. One of the best suite hotels we've stayed in.

This was our first visit to this hotel and overall we believe it to be a good hotel overall but not the attention to detail we have experienced in other 5 star hotels in the same price range. We couldn’t fault our actual room at all, it was a royal kiko suite which had two bedrooms (one with en-suite for adults and one for our 3 children) an additional bathroom and a lounge / dining area with a small kitchenette with a good size fridge, sink, microwave and a lovely welcome package of snacks / drinks. Its view was sadly the main road and you could hear the cars annoyingly. The down side was we were in the family D block which felt like you were in a completely separate hotel to a lot of the facilities. The D block was extremely quiet and almost like a ghost town so this meant it felt very souless. There is a beautiful pool and kids pool in the D block but it was absolutely FREEZING! We complained but were told it’s heated to 24 degrees and it won’t be heated any higher. I am no wimp with cold pools but this takes your breath away when you get in. Our kids (9,6 & 3) would be shivering after 30 minutes and usually would love to be swimming all day. This was evident for other people too as the family pool was virtually empty all week. The main pool at the main end of the hotel (8 min walk) was very busy and almost impossible to get a sun lounger. The rules of the hotel state that you can’t reserve sunbeds but everyone does and no one monitors it. The sunbeds are literally packed in like sardines, you are sitting within inches of people. We mentioned about the heating of the pool on our check out and was told many other people had complained too yet they still didn’t do anything about it. We were only on a breakfast package and I’m glad that we were. My children have allergies and this was told to the hotel at the time of booking. We were told that they have lots of choice for gluten and dairy free. The first morning we headed to the buffet (in D block as we were told that both buffets were the same) but to be told they don’t have gluten free cereal at all. After I spoke to a manager it turns out they do but the chef had to go ask the other buffet and they came back with many more options and luckily it was sorted out going forward. We realised the family D block buffet looked like the poor relation to the main buffet and they are indeed NOT the same. The hotel is in a great position, 5 mins walk to marina (which has lots of shops and good restaurants) the town is 10 mins walk too with lots of restaurants too. It’s also right on the beach. We were glad that we only had breakfast option in the end as the choice of restaurants to walk to was fab. The Italian at the hotel is good, had GF options and good price. The Japanese was nice but very expensive. We decided to have the buffet for dinner as it was our last night (very expensive at €45 for adults and €30 for children) and wanted to do something easy. Unfortunately I got food poisoning and