Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)

Ulasan Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)

Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)

No. 88 Gongxing Road, North Bund, Jing'an District, Shanghai, ChinaLihat Butiran Hotel
Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)
Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga

Ulasan Tetamu

7.3/10
495 ulasan
Ulasan yang disahkan
Location7.1
Amenities7.1
Service7.6
Cleanliness7.2
Tapis mengikut:
Susun mengikut:
All reviews(495)
Positive reviews(404)
Reviews with photos/video(70)
Easy to get around(44)
Great value for money(34)
Convenient location(31)
Close to metro(25)
Average sound insulation(23)
Friendly front desk staff(14)
Would stay again(6)
Perfect for business trips(5)
Negative reviews(90)
Anonymous User
Deluxe Queen Room
Daftar masuk pada Jul 2025
Other
4 ulasan
2.0/10
Disiarkan pada 10 Sep 2025
Cleanliness: Filthy. The environment was awful and completely misrepresented by the pictures. I paid 300 RMB, which was a massive rip-off, especially considering that right after I checked in, the price immediately dropped to just over 100 RMB. The property was also very old and rundown.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, you checked in in August, during summer vacation, so rates are generally high. Our lobby is in the same lobby as the 99 Hotel, and the room rates are similar, making it easy to confuse the two. If you're not satisfied with the room, you can check out at the front desk within 15 minutes of check-in. Your review suggests you were charged over 300 yuan for a room that cost over 100 yuan. Furthermore, you booked online. Our retail rate is higher.
-Dean-
Selected Queen Room
Daftar masuk pada Okt 2025
Other
18 ulasan
1.0/10
Disiarkan pada 23 Dis 2025
Extremely bad, extremely bad, extremely bad, extremely, extremely bad, extremely bad, extremely bad, extremely, extremely bad, extremely bad, extremely bad, extremely, extremely bad, extremely bad, extremely bad, extremely, extremely bad, extremely bad, extremely bad, extremely, extremely bad, extremely bad, extremely bad, extremely, extremely bad, extremely bad, extremely bad, extremely, extremely bad, extremely bad, extremely bad, extremely, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad, extremely bad. I absolutely do not recommend staying here, do not recommend staying here, do not recommend staying here, do not recommend staying here, do not recommend staying here, do not recommend staying here, do not recommend staying here, do not recommend staying here, do not recommend staying here, do not recommend staying here, do not recommend staying here, do not recommend staying here, do not recommend staying here, do not recommend staying here, do not recommend staying here, do not recommend staying here.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的客人，看到您如此憤怒與不滿的評價，我們心裏充滿了自責與愧疚😟。如此糟糕的體驗，一定讓您心情極差，真的非常抱歉沒能達到您的期望。我們迫切希望瞭解具體是哪些方面讓您有了這樣的感受，是衞生、服務、設施還是其他問題？您的反饋對我們至關重要，衹有明確問題所在，我們才能針對性地進行改進。我們會立刻組織團隊深入反思並全面整改，盡全力提升酒店品質。真心希望您能給我們一個彌補過錯的機會，讓我們用實際行動來改變您對酒店的看法。再次向您致以最誠摯的歉意，願您此後的生活順心如意，不再遇到類似的糟心事🥺。
Darren Patrick Stanners
Selected Queen Room
Daftar masuk pada Mac 2024
Family
27 ulasan
7.5/10
Disiarkan pada 24 Apr 2024
ok i guess, no wifi and tv is paid only not really for foreigners
Jawapan daripada Pihak Penginapan: Hello, I'm sorry I didn't tell you how to connect to wireless or TV! TVs are available for a fee and free of charge! It will be improved next time! Try to contact the front desk with the English logo.
Guest User
Selected Standard Room
Daftar masuk pada Jun 2025
Family
8 ulasan
10/10
Outstanding
Disiarkan pada 10 Jul 2025
good!
Jawapan daripada Pihak Penginapan: 好的！
Guest User
Selected Standard Room
Daftar masuk pada Ogo 2025
Traveling with friends
8 ulasan
7.2/10
Disiarkan pada 8 Okt 2025
It's very close to the Baoshan Road subway station, which connects to Lines 3 and 4. It's also close to Huangpu District and Lujiazui, making it convenient for travel. The hotel also provides daily bed changes and water delivery, making it a great value.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, we are delighted to see your appreciation for our hotel's cleanliness and value for money! We have always prioritized cleanliness and strive to provide you with high-quality, cost-effective accommodations. Your praise is the greatest affirmation of our work. We hope you will choose us again on your future trips. We will continue to provide you with a comfortable and affordable stay. Thank you again for your support and wish you all the best and a happy life!
Guest User
Duplex Queen Room
Daftar masuk pada Mei 2025
Solo traveler
4 ulasan
1.0/10
Disiarkan pada 29 Jun 2025
The overall situation is very bad. There are a lot of bugs and mosquitoes in the room. It is very small and dirty. The whole toilet is unusable. I am speechless. I put the picture below. You can decide whether to stay there or not. The air conditioner is very dirty and has a strange smell.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, we are filled with regret and self-blame after reading your comments. Such a terrible accommodation environment is completely contrary to the service quality we have always pursued. We are very sorry to bring you such a bad experience. I hope you can give us another chance. We will definitely welcome you with a brand new look and provide you with a comfortable and clean accommodation environment. Once again, I express my deepest apologies to you.
Guest User
Selected Queen Room
Daftar masuk pada Ogo 2025
Traveling with friends
3 ulasan
3.5/10
Disiarkan pada 25 Sep 2025
The hotel environment is very bad. The room facilities are also very poor. The walls are peeling off in the bathroom. It is very bad.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear customer, we are deeply sorry that you experienced such a poor dining environment this time. We are filled with remorse for the issues you reported, such as peeling walls and poor bathroom facilities. This is entirely due to our negligence in environmental maintenance and facility inspections. We have failed to fulfill our due responsibilities and have caused you a bad experience. We are deeply sorry! We have immediately arranged for staff to conduct a comprehensive investigation and emergency repairs in the problem areas you mentioned. We will also establish a more comprehensive regular inspection mechanism to ensure that similar situations will not occur again and strive to provide everyone with a clean and comfortable dining and use environment. We apologize again for your poor experience and sincerely ask that you give us another chance to improve. If you have the opportunity to visit again in the future, we hope you will see our changes. We wish you a happy life!
Anonymous User
Selected Standard Room
Daftar masuk pada Feb 2025
Traveling with friends
63 ulasan
8.0/10
Very good
Disiarkan pada 22 Apr 2025
It's not too far from the subway station, but the surrounding environment is quite poor. It's hard to imagine that this is Shanghai. The places to eat around are small and shabby. The facilities in the hotel are OK, and the room is clean.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing our hotel and sharing your true feelings. We are relieved to know that the hotel is close to the subway station, the facilities are decent and the rooms are clean. However, we apologize for the poor experience you have had with the surrounding environment and dining venues. Although it is difficult for us to change the surrounding environment, we will actively communicate and feedback with relevant departments. At the same time, we will also sort out and recommend some dining places with better environments for subsequent guests. We will always strive to optimize the internal quality of the hotel and look forward to your visit again to experience our continuous progress.
Anonymous User
Selected Queen Room
Daftar masuk pada Jul 2025
Solo traveler
4 ulasan
6.0/10
Disiarkan pada 10 Okt 2025
Facilities: Complete, no windows Cleanliness: Average Service: Excellent Great value for money, average environment. Very close to Joy City and the train station, making it convenient for travel.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, we are delighted to see your appreciation for our hotel's cleanliness and value for money! We have always prioritized cleanliness and strive to provide you with high-quality, cost-effective accommodations. Your praise is the greatest affirmation of our work. We hope you will choose us again on your future trips. We will continue to provide you with a comfortable and affordable stay. Thank you again for your support and wish you all the best and a happy life!
Anonymous User
Selected Queen Room
Daftar masuk pada Jul 2025
Traveling with friends
10 ulasan
6.0/10
Disiarkan pada 28 Ogo 2025
The room walls are a bit cracked, probably because it hasn't been maintained for a long time. The location is okay, close to the Bund.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello. We apologize for your unsatisfactory stay. We deeply regret your experience during your stay at our hotel. Your feedback is very important to us, and we will pass it on to the relevant departments to improve our service. If you visit us again next time, we hope you will book with us again and give us this opportunity to apologize. We look forward to seeing you again!
Anonymous User
Selected Queen Room
Daftar masuk pada Jul 2025
Couple
1 ulasan
4.0/10
Disiarkan pada 27 Ogo 2025
Not good, not good, not good. It's basically just a hotel with a few names. There's a strong, unpleasant smell in the rooms and corridors, and the facilities are very old. Don't worry.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, seeing you give us three "not good" ratings in a row fills us with regret and sadness. 😟 The hotel's odor and outdated facilities have severely impacted your stay experience, representing a serious dereliction of duty on our part in management and maintenance. We deeply apologize for the inconvenience caused by operating under multiple names. We will thoroughly investigate and standardize brand management. Regarding the unpleasant odor in the room and hallway, we will immediately arrange for a comprehensive cleaning and air purification program to identify and address the source. We will also expedite equipment upgrades to provide guests with even better amenities. As a token of our apology, if you are willing to give us another chance, we will offer you a free room upgrade and a specially prepared gift on your next stay. We sincerely hope you will see our change and sincerity and allow us to make amends for this mistake. We once again offer our sincere apologies and wish you a happy and successful life.
Guest User
Selected Standard Room
Daftar masuk pada Jul 2025
Couple
1 ulasan
5.0/10
Disiarkan pada 20 Ogo 2025
The room is too small, the hygiene is OK, the service is OK, but I have a sore neck after sleeping for five days.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello. We apologize for your unsatisfactory stay. We deeply regret your experience during your stay at our hotel. Your feedback is very important to us, and we will pass it on to the relevant departments to improve our service. If you visit us again next time, we hope you will book with us again and give us this opportunity to apologize. We look forward to seeing you again!
Anonymous User
Selected Queen Room
Daftar masuk pada Jul 2025
Traveling with friends
20 ulasan
7.5/10
Disiarkan pada 24 Ogo 2025
Facilities: Not as nice as the photos shown, a bit dated. Service was good, alright. Sanitation was poor, and the environment was a bit dirty. I didn't think to take photos.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, we are deeply ashamed and heartbroken to read your frank review. It's clear that you experienced a very poor stay this time, but we'd really like to know the specific areas of dissatisfaction: service, facilities, hygiene, or other issues. We appreciate your detailed feedback, which is crucial to helping us pinpoint the issues and make quick improvements. As a token of our apology, if you're willing to give us another chance, we'll offer you a free room upgrade and a special gift on your next stay. We sincerely hope you'll see our determination to correct this mistake and give us the opportunity to make amends and provide you with the quality service you deserve. We apologize again and wish you happiness and success in your future endeavors.
Guest User
Family Room
Daftar masuk pada Jul 2025
Family
4 ulasan
6.5/10
Disiarkan pada 3 Ogo 2025
The room facilities are relatively old, it is close to the subway station, the front desk service is good, any problems can be solved in time, and this place in Shanghai is relatively cost-effective.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, we are delighted to see your appreciation for our hotel's cleanliness and value for money! We have always prioritized cleanliness and strive to provide you with high-quality, cost-effective accommodations. Your praise is the greatest affirmation of our work. We hope you will choose us again on your future trips. We will continue to provide you with a comfortable and affordable stay. Thank you again for your support and wish you all the best and a happy life!
Lvyouzhongdexinqing
Selected Queen Room
Daftar masuk pada Jun 2025
Couple
3 ulasan
10/10
Outstanding
Disiarkan pada 4 Ogo 2025
The room is very clean and hygienic. It is also very close to the Oriental Pearl Tower. It is very convenient to take the subway and bus. The snacks nearby are also very good. The location of this hotel is very good and it is very close to the Bund.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, we are delighted to see your appreciation for our hotel's cleanliness and value for money! We have always prioritized cleanliness and strive to provide you with high-quality, cost-effective accommodations. Your praise is the greatest affirmation of our work. We hope you will choose us again on your future trips. We will continue to provide you with a comfortable and affordable stay. Thank you again for your support and wish you all the best and a happy life!