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5-bintang

Mediterranean Palace
3.9/557 Ulasan

Mediterranean Palace

Playa de las Americas|0.59km dari Fontanna
It's been 15 years since my last trip to Tenerife and the comments below are based on international five star hotel experiences around the globe. So here's what I experienced on this reservation:- Positives 1.Check in / out process fast and professional. 2.Direct beach access via the pool area. 3.Breakfast buffet with internal and external seating choices was excellent. 4.Evening entertainment between 21:00 and 23:00 Hrs was good. Negatives 1. Allocated R3101 upon arrival and entered to find the bath tub was extremely dirty and required solvent cleaning to remove large accumulation of water scale dirt around plug area (Approx 200mm in dia). Root cause of this problem is a leakage from the shower hose connection which remains to be fixed. 2. TV was on and could not be turned off. This was rectified by Maintenace changing the batteries within the remote control. 3. Sink plunger mechanism was broken and I was shown how to remove the plug on a daily basis once housekeeping cleaned the room. 4. Locking mechanism on the balcony sliding door is broken and extremely hard to open / closed. 5. Only one, yes one pool towel provided / guest at the pool via a plastic card that you are required to exchange at the pool towel bar. If you forget this card it's a return trip to the room. General Travel Tips. 1. Taxi from TFS Airport to hotel cost 25 Euro each way. 2. Hard Rock Cafe located next door (£££). 3. Great Italian, Thai, Japanese and British restaurants located on the second floor off the shopping complex across the road from the hotel (££££)
Hotel Las Madrigueras Golf Resort & Spa - Adults Only
4.6/541 Ulasan

Hotel Las Madrigueras Golf Resort & Spa - Adults Only

Playa de las Americas|1.91km dari Fontanna
arrival 11th October, the hotel sits on higher ground skirting the golf course it owns. The reception is beautiful and the doorman helpful. Room 6 a duplex suite is in my opinion the worst room of the complex, having no brochure views of the pool or golf course from which we decided upon this Suite. I pointed this out to the reception and asked for a different room. Only 4 in the hotel so no move. Downgrade us to give us a view was met with a denial hotel full, even though other guests were being moved throughout the week, Jet2 was no help here as the complaint was addressed 3 days into holiday. My view on the hotel. is mixed, a beautiful building filled with wonderful guests but the management in particular have an air of arrogance. The restaurant matradee one good one bad, no names mentioned, we did comment on this, the waiting staff were excellent and at the end of the week we will miss them. Other guests suggested we check our bill and indeed it was wrong,but put right upon clarification. The tvs for us in english kept dropping out and the bedroom tv did not give us english for the first 2 days until it was fixed. The air con is adequate and a haven to cool off in this exceptional week of hot weather for the time of year. but it does not attain the set temp rate. and 21 degs was best we could get during the night time. and given the size of the rooms it never will. it looks to be a central controlled system. The golf course was a pleasure to play, variation and elevation nicely set around some water features, you a paired with other golfers from the hotel with fill in from external bookings, it is also reasonably priced given the buggy is free to use during your stay at the hotel, Pool and bar for us was used to dip and cool off and never looked overcrowded. The terrace dining experience was fantastic watching the sunsets as we ate over an hour for the 3 course fare of offer. enough variation for a week. but Felt some of the specials were not to the stannard of the set al a carte menu. In all, a fine hotel with a relaxing atmosphere but away from the centre of anything. shortcomings spoilt this experience which doesn't come cheap.

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Hotel Best Tenerife
3.9/544 Ulasan

Hotel Best Tenerife

Playa de las Americas|0.2km dari Fontanna
When you stay at Hotel Best Tenerife in Arona, you'll be near the beach, within a 15-minute walk of Playa de las Américas and Las Vistas Beach. This upscale hotel is 1.6 mi (2.5 km) from Siam Park and 3.6 mi (5.8 km) from Fañabé Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Restaurante Buffet, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.Make yourself at home in one of the 399 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
H10 Conquistador
4.1/559 Ulasan

H10 Conquistador

Playa de las Americas|0.21km dari Fontanna
With a stay at H10 Conquistador in Arona, you'll be in a shopping district, within a 15-minute walk of Las Vistas Beach and Veronicas Strip. This upscale hotel is 1.5 mi (2.3 km) from Los Cristianos Beach and 1.7 mi (2.8 km) from Siam Park.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Stop by the hotel's restaurant, Tajinaste, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.Make yourself at home in one of the 485 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
HD Parque Cristobal Tenerife
4.6/560 Ulasan

HD Parque Cristobal Tenerife

Playa de las Americas|0.24km dari Fontanna
With a stay at HD Parque Cristobal Tenerife in Arona, you'll be in the entertainment district, a 4-minute walk from Playa de las Américas and a 5-minute drive from Siam Park. This family-friendly hotel is 3.5 mi (5.7 km) from Fañabé Beach and 1 mi (1.7 km) from Las Vistas Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 151 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

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H10 Las Palmeras
4/573 Ulasan
Well done Las Palmeras, thank you for a wonderful holiday, the restaurants offered a wonderful choice, do try the Italian and Japanese they are great. The hotel and outside areas was spotlessly clean, well maintained and well organised. The staff from the top to the bottom was always polite, helpful and often went over and above the call of duty to be of help. Damion and his reception staff became like ”old friends” after a couple of days. Thank you to all at Las Palmeras, take care of each other and hope to see you next year.
Coral California - Adults Only
4/546 Ulasan
We had booked and paid for a 5 day stay at the 4 Star Coral Ocean View but for some reason (which we are still trying to ascertain from the hotel chain) we were moved here. The Coral California is a 2 Star hotel at best and clearly a lesser hotel as to the one we should have been staying in. From reading other reviews it looks like the Coral Hotels make a habit of accepting bookings and then moving guests without prior notification or any valid reason and think this is acceptable. We had booked for a special occasion which I had emailed the hotel about prior to travelling but there was no acknowledgement from the hotel at all that it was my partner's 60th birthday which was very disappointing. Despite several visits to the reception, emails to the central reservations and even a trip to another hotel to try and locate the manager Coral Hotels left us to fend for ourselves. We had been dumped at the Coral California having no idea about the area that we were in or where anything was nearby. We were 1.5km away from where we should have been so all our plans had to change. The Coral California is an average hotel with zero facilities apart from a pool. If you're happy sunbathing like sardines in a shaded area then this is the place for you. We ended up going to the beach every day. There were no activities available at the Coral California. When we asked for pool towels the California refused to lend us any. We hadn’t packed towels in our suitcases as they were part of the package at the Coral Ocean View so we had to buy some whilst we were there. There was construction work going on around the hotel which was noisy. We had an active crane outside our front door, rubble and construction materials in constant view and signs everywhere to say the hotel was under construction. There was also something strange in the wardrobe carcase. We informed the receptionist about it on the very first day and asked whether it could be removed but it was still there when we left and had been ignored by the cleaners. We had no air conditioning, and the wardrobe was also missing its doors. The breakfast was inedible, the selection was poor and it was the same thing every day which had clearly been sat there for far too long. The bread was stale and very limited. It was also obvious that certain items of food were being reheated in the microwave when they had gone cold. Even the cold food either had a funny colour or funny taste to it. It was pretty vile and the same thing was dished up every day. The staff were rude and unhelpful. We asked for a map and we were told to Google everything despite there being a pad of maps behind the reception. When we asked for one it was given to us but not willingly. You are unable to request a late check out and the hotels alternative facilities were not good enough. Your luggage is stored ”securely” in a storage room where there are fridges and food so people are constantly in and out leavin
Hotel Zentral Center - Adults Only
3.8/551 Ulasan
This is a nice hotel in a good location it’s an easy walk to the safari centre and the beach front. This is more of a business hotel although there are plenty of people on holiday using it. The rooms are a good size but basic. The shower was very powerful. The rooms didn’t have balconies but this didn’t bother us. My partner enjoyed the sauna. The roof top pool was nice although the pool and jacuzzi were quite cold but it was October. There were plenty of sun beds with canopies over. The staff were helpful and they had a room for you to leave your bags if you’re flying out late. We didn’t eat in the hotel so can’t comment. You can get a cooked breakfast in various bars and restaurants for about €5. There is no snack bar but there are vending machines and you can buy a coffee etc at reception. We just bought bits at the local supermarket and took it up with us. There are plenty of restaurants and bars at the safari centre and the beachfront some with live music. We really enjoyed the Soul Suite the music was great. We used the buses to get around they are cheap and regular. We visited Adeje and los Chris both lovely but preferred Las Americas as it was bigger and livelier. Visit The Savoy the food is really reasonable and the staff are lovely. Give Veronica’s ***** a miss unless you are 18-20s it’s a bit seedy, a shame coz the bars look fun but there are guys hanging around touting drugs. But don’t be put off coz the rest of las Americas is great. We will definitely go back again.
Park Club Europe - All Inclusive Resort
4.1/563 Ulasan
The positives exceed any negatives. I will tell you everything bad that I can think about this hotel, and that is only because the list of positives would take far too long. Main reception; team are friendly and helpful. But we did report 3x times the same broken glass (a lot of glass on the floor) between the two pool areas, it did not get cleared away until the afternoon of the following day. It’s a large hotel (no lifts to the rooms), some rooms have very nice views and some not so nice, some are close to the entertainment (loud) and other have peace and quiet. I think the location of your room will have an impact of your experience. There's always somewhere to get something to eat or drink between 07:30 and 24:00 Food: The majority of the food was the same every day, with some changes, it was good enough, nothing to get excited about, like other we ate out a few times. Christmas dinner was disappointing, we should have eaten out on that day. Drinks: basic but good enough selection, most drinks are self-service. The only problem we had is when Juan (extremely rood at times) and the other young male bar staff would favour the Italian ladies, making it difficult to get served at certain time. Rooms: Everything was nicely cleaned every day, the furniture seems to be a bit dated, nothing was broken/dirty/bad enough that would be worthy of a complaint, it was nice to have towels and a mini fridge. The cleaner did leave our patio door open Every-day after we had closed it with the lock/catch, very strange. Swimming Pools; in need or some repair work, but it was excellent just what we needed (towels at €1.50 a day), plenty of space with a lot of choices for sunbeds, but this may have been down to the majority of the hotel staff and guests fell ill during our stay, some went to Hospital, no one knew why, some of the cleaning ladies started wearing gloves and masks. Only the main pool (chlorinated water) was heated (apx 25 degree), the kids pools (salt water) with slides not heated was far too cold, we did not see anyone use the kids pool, such a shame as we and other really wanting too. Sauna: only open 16:00 - 19:00 on Tuesdays + Thursdays + Sundays Didn’t work out to be the best time of day for us, such a shame as I really wanted too. Entertainment/Animation staff (Hotel, Alpitour, TUI) was excellent, made us feel like their friends, we joined in whenever possible. Between them, they speak most European languages. 10:00 - 12:00 Morning entertainment 14:00 - 16:00 Afternoon entertainment 21:30 - 22:00 Mini disco 22:00 - 23:00 Evening entertainment Everything was aimed towards New-Year, a lot more could have been done over Christmas. Location; is perfect with lots of choices for shopping, dining out or visiting beaches; The Canary Islands have a high crime rate during peak seasons, do not bring you expensive jewellery on Holiday and always take a TAXI after dark, TAXI's are cheap here and stay away from (don’t speak to) street-seller they ge
Spring Hotel Vulcano
4.2/561 Ulasan
We stayed at this hotel for 6 nights on a half Board basis. On arrival check-in we were offered a complimentary glass of bubbly and as we arrived after the restaurant had closed they had layed on a light supper for us which was a nice thought. The hotel is located in the next street over from the Hardrock Café and fountains so is easy flat walking distance to the main resort area but has the advantage of being quiet in the evenings. The meals (breakfast and Dinner) are buffet all you can eat style with plenty of options. We usually found something tasty, but if you are a fussy eater or less adventureless your choices my be limited. If we went again I'd prefer B&B and go out for evening meals, just for some variety and because there are some good eateries in the resort. We had a Triple Standard room with a double bed and a sofa bed. It was clean, air conditioned and very comfortable with a small balcony. Although there were three adults in the room we only had two chairs on the balcony, and two of everything else like cups and glasses, which was unfortunte. The pool are was exceptional. There is one heated pool and one not and also a bubbly pool with sqirty shower toys which was fun. Both pools were great and not too busy when we were there. There plenty of sun beds and pool towels that can be exchanged every day. There is a pool bar on site with basic food and drinks at a reasonable price. There is also an UP experience (roof pool, drinks and snaks) for an additional charge but we didn't partake. One great feature is being able to check-in your hold luggage in the foyer of the hotel on the morning of departure. Overall Jet2 and the hotel provided an excellent package holiday. The staff could not have been more friendly.
Europe Villa Cortes GL
4.5/564 Ulasan
Absolutely loved it! Best breakfast i have ever had! The room was big and spacious, the bed really comfy (a little bit hard, but rather that than to soft). We asked for a sunny terrace, and yes we got it! Thank you! The service the front desk was excellent, and there was no problem finding sunbeds by the pool. The staff at the pool bar was the sweetest and very caring. Loved that the manager took his morning-round and talked to the guest during breakfast. There is a steak restaurant called the Bank, - it was absolutely brilliant. Only downside is me missed some kind of pianobar, or some cosy place to take a glass of wine in the evenings, or when we got back to the hotel after dinner. And unfortunately, the beach club did not at all show the same quality when it came to food and service. So hopefully they will do something about this, so the standard will be the same here.

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