Hotel terbaik di Pompei

if you enjoy rude customer service and horrible wifi, the Hotel Palma in Pompeii is the hotel for you. After a peasant visit five years ago, we returned this week with a group of 32 for an overnight stay. To start, they didn't honor the rooming list we sent when we booked with them. At the last minute the put some of our party in undersized rooms forcing unrelated members of our group to share a bed. The front desk also failed to have our rooms assigned when we arrived, which is normal for large groups. I didn't see a single smile from a staff member the entire time we were there. And each member was greeting by the morning desk clerk when dropping off keys with an abrupt ”did you take anything from the mini bar during your stay?” Forget a simple good morning or thank you. One member had a water and bag of chips and was charged 8 Euros. What a rip off. Others complained that there was no shower curtain which caused the bathroom floor to flood with water. They had to use their towels to mop up the floor. Breakfast was a shadow of what it was during our last visit. The juice tasted rancid and the only choice of yogurt when I arrived was banana. The main problem was their weak and spotty wifi. It's 2024. You can't call yourself a high-end hotel without offering reliable wifi. I was in room 211. There was no wifi reception. I tried several times on my phone and laptop. The other hotels in Milan and Rome we visited had great wifi - not at Palma. When I went downstairs to let the overnight front desk clerk know, he refused to believe me and sent me back to try again, which I did. No reception in 211, but it picked up as you walked down the hallway to the elevator. Again he refused to believe me and aggressively debated me and refused to come upstairs to check. When I asked if I could use the desk in the front lobby to do the three hours of work I needed to take care of, he said no; that he had to clean the lobby - same reason he gave when he kicked four of us out of the lobby at 12:30am. No cleaning was done by morning. I sat at a small table by the bar to complete my work. Even there the wifi went out a couple of times. Other members in the group complained that their rooms were deadspots also. We will not return to the Palma. Rude staff, bad wifi, and a weak breakfast make it unattractive for the price.

Best stay we ve had in Italy. Many thanks to the best hotel staff we ever met! Everything was perfect. Room was spacious with new furniture ,very well equipped and very, very clean. Location is awesome, with a beautiful view of mount Vesuvius and a few minutes away from Pompeii. The hotel offers all the amnities that you need for a perfect and relaxed stay. Pool area was awesome and the bar served great cocktails and drinks. Breakfast was delicios with a variety of choices and coffe was excellent The staff at Bosco De Medici is the best staff we ve ever encountered, and that s coming from seasoned travellers. They will gladly help without expecting anything in return, which is a rare virtue these days. My wife had some medical issues, problems with a tooth, which could have ruined our vacation. The hotel staff offered us assistance, took us to a dentist, and thanks to them my wife got well. Basically they saved our vacation. We will definatelly come back to this great place with wonderful people and will recommend it to anyone travelling to Pompeii Always thankful to Roberto and the Bosco da Medici Staff! Monica and Costin Wish you guys all the best!

Che dire sono tornato dopo un po’ di tempo, ricordo che ero stato con mia madre. Sono tanti ricordi, accoglienza eccellente, cortesia e gentilezza del personale della reception e del ristorante, stanza molto bella e moderna. Poi il garage gratuito. Grazie ci ritornerò.

May 13, 2023. In April, Judy and I visited Pompeii with another couple who are good friends and traveling companions, while visiting Italy, Switzerland and Sweden. Our group has considerable international travel experience and each of us really enjoyed Mirosa Bed and Breakfast; the people and accommodations were great. It was an excellent choice. Of note, during our stay issues arose with a booked tour and related timing and transportation issues. Owners Mirosa and husband Pasquale personally took control and, through considerable effort on their part, made it all work out. Amazing hospitality and warmth all around, including a wonderful visit with kind lady who served breakfast. Thanks! MD & Judy Dell’Osso Crockett, Texas USA

We stayed at Hotel Diana because a friend recommended it. It is conveniently located - walking distance to the ruins and the train station. We had not planned our visit prior to arriving in Pompeii, but Claudia at the front desk put together a phenomenal itinerary for us. We saw the ruins; ate lunch at a local winery; had a guided tour of Naples and a driver who took us on a tour of the Amalfi coast. She planned all of this in just a day. The hotel is not fancy but is clean and close to wonderful restaurants. The staff is amazing. If you ever go to Pompeii, you should stay here. Choosing Hotel Diana was the best decision we made during our visit to Italy.