Roma Domus Hotel

Good morning! I'm traveling around Italy with my Grandma and Mom. Every day we visit different cities and towns and spend the night somewhere different every day. I chose this hotel because of its location and interior photos. We are very satisfied! Grandma was delighted with the views around the hotel, especially the wonderful flowers that richly decorate the building. The room was clean, beautiful, comfortable. The food in the restaurant is delicious. Unfortunately, at dinner we encountered a large group of tourists and there was only one agile waitress who tried to please everyone... Due to which the waiting time for the meal was very long. Nevertheless, it was worth the wait, especially for the carbonara. Buffet breakfast, also a lot to choose from. Very tasty croissants that I love! The waitress mentioned above - very nice, open and helpful. We were welcomed at the reception by an equally helpful and friendly receptionist. He explained everything with a smile and even added what kind of alcohol Grandma would probably like, who was admiring the views in front of the hotel :) I also rate the hotel 5/5. Unfortunately, in the morning, when checking out, there was another man at the reception. Nasty, arrogant, as if he was working as a punishment. I wanted to settle the payment for the dinner and the mentioned alcohol and it turned out that the gentleman claimed that I had not paid for the accommodation. I claimed I paid. I even found and showed him the confirmation of my booking on Booking. I even found the transfer confirmation in my banking application. The gentleman was unprofessional. He questioned my opinion and even ridiculed my translation. It was degrading. Of course, I contacted booking because I paid for this stay twice. Nevertheless, it was an unpleasant situation for me in the morning. For a highly sensitive person, such a receptionist definitely ruins the morning mood and the good impression from the previous day. However, I believe that one such event cannot destroy the efforts of other lovely people! I thank them very much and I hope that the unpleasant man at the reception will be nicer or will find his vocation for another job that he will do with passion.

HOTEL NADA RECOMENDABLE, MI HIJA ESTUVO LA SEMANA PASADA DE VIAJE DE FIN DE CURSO, SU HABITACIÓN SE ENCONTRABA EN UN ESTADO LAMENTABLE, MOQUETA SUCIA, HUMEDADES, EL AIRE ACONDICIONADO NO FUNCIONABA, HABÍA INSECTOS, EL BAÑO NO SE PODÍA UTILIZAR, LA CISTERNA NO FUNCIONABA, LA DUCHA NO TRAGABA, ESTABA MUY SUCIO. ERAN VARIAS LAS HABITACIONES EN ESE ESTADO. EL HOTEL NO LES DIÓ UNA NUEVA HASTA EL DÍA SIGUIENTE POR LA NOCHE. LES SOBRAN AL MENOS 3 ESTRELLAS.

Albergo strutturato e organizzato sotto ogni punto di vista, dalle camere alla colazione. Qualche pecca in quanto la tv non ha moltissimi canali e il bar la notte non é aperto, per il resto ottima cena e colazione al ristorante, camere pulitissime.

Sono arrivato in serata in questo accogliente hotel in zona ponzano romano, ho fatto un aperitivo con i miei amici e ci hanno servito in maniera perfetta. La mattina la colazione era molto varia e la cameriera che ci ha serviti é stata davvero gentile. Riguardo alla camera tutto ok, frigobar quasi vuoto sfortunatamente. Bella esperienza tutto sommato.

Appena arrivato ho percepito subito un atmosfera di accoglienza e professionalità, l’albergo presta un ottimo servizio offrendo colazione e ristorante di qualità accompagnato da camere spaziose e comode. Poche note negative tra cui il frigobar e posizione poco funzionale se si desidera avere servizi esterni all’albergo. Nel complesso bella esperienza

ho dormito in questo albergo qualche giorno fa e non mi aspettavo tale cura nella struttura, la reception si è resa molto disponibile e la camera si presentava accogliente, seppur non molto grande ma funzionale. Peccato per la posizione un pó isolata.