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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.1/5
Sangat Baik
116 ulasan
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Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.0
Perkhidmatan3.9
Kebersihan4.2
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Semua ulasan(116)
Ulasan positif(18)
Ulasan dengan gambar/video(5)
Ulasan kurang baik(4)
Sheela
Unit Bersepadu Dua Bilik Tidur
Menginap pada Okt 2024
Keluarga
4 ulasan
2.2/5
Disiarkan pada 11 Dis 2024
Disappointing Stay at Summer’s Rest Units
Our stay at Summer’s Rest Units was quiet, but it fell short in several key areas. While the units were basic and functional, the overall experience was disappointing due to a lack of service and hospitality.
Check-in was completely self-service, with no one at reception. Guests were left to locate their units from a name list. Shortly after, we encountered an elderly gentleman who was confused about how to access his unit and unable to reach reception. We had to guide him through the process, which highlighted the lack of support for arriving guests.
The outdoor benches provided with the units seemed like a nice touch at first, but they were practically unusable due to the sheer number of flies buzzing around. It was impossible to relax outside or enjoy the rest areas.
An unpleasant interaction with the evening receptionist further soured our experience. She came to our unit to verify our arrival and, upon learning we had our daughter with us, immediately demanded payment for the “extra child,” stating their policy only allows children under 2 to share a bed free of charge. This was surprising, as in Australia, children under 14 or 15 are generally considered minors. While we agreed to pay, I requested to settle it during checkout as I was preparing dinner. However, she insisted on immediate payment, claiming she wouldn’t be available the next day. This could have been handled far more professionally by adding the charge to the final bill.
Checkout was another disappointment. There was no staff at the counter, just a box for key drop-offs, leaving no way to confirm outstanding matters or address concerns.
While the units may seem appealing for their quiet atmosphere and extra beds, the lack of hospitality, unusable rest areas, and poor service make it a poor choice. There are far better accommodations nearby, and we will not be returning.
Terjemah
YS
Kabin Diri Bersepadu Dua Bilik Tidur Standard
Menginap pada Okt 2024
Keluarga
9 ulasan
4.5/5
Hebat
Disiarkan pada 16 Nov 2024
The venue is walking distance to the necessity. Quiet place with essential amenities. Not great but sufficient for one night stopover in Port Campbell.
Terjemah
Akanit
Kabin Diri Bersepadu Dua Bilik Tidur Standard
Menginap pada Mac 2024
Pasangan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Mei 2024
There is an electric stove in the room. There are kitchen equipment. Water heater, hair dryer
Terjemah
rylokc_hkgirl
Kabin Diri Bersepadu Dua Bilik Tidur Standard
Menginap pada Jan 2024
Melancong bersama rakan
11 ulasan
4.0/5
Sangat Baik
Disiarkan pada 27 Feb 2024
Nice location, feel peace and quiet
Terjemah
Pengguna Tetamu
Bilik Keluarga Standard Satu Bilik Tidur
Menginap pada Jul 2022
Pasangan
4 ulasan
3.5/5
Disiarkan pada 14 Ogo 2022
Accommodation is located slightly away from the main street/ shops, so took a bit of effort to find although it wasn't a huge issue